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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,142 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,142 reviews

January 18, 2024

The people and place are Clean, nice, respectful, and quick in and out with oil change. More

by JENNCORRIGAN23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Jan 18, 2024 -

Greenway Kia East responded

We love to hear you have a quick and easy visit every time here at Greenway Kia East, Jenn! Thank you for taking the time to share your feedback, we look forward to assisting you in the future!

January 18, 2024

Fast service, quick turnaround. Was billed $65 for some unnamed part, what is that about? More

by JOE.MCGILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 19, 2024 -

Greenway Kia East responded

Joe, we're delighted we could deliver prompt service at Greenway Kia East. We strive to deliver straightforward communication and I apologize for any mix-up regarding this charge. I think it's best I step in and help sort things out here. I will search for your contact information, but please also reach out at your convenience. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 18, 2024

The service is good, it meets what they offer, they do a good job. The staff that greets you at the entrance door is very friendly. More

by tullious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Jan 18, 2024 -

Greenway Kia East responded

We're delighted to know you had a positive experience with our team at Greenway Kia East! We strive for friendly service and are glad we hit the mark. Thanks for your review!

January 18, 2024

Once i arrived i had to argue with check it . I thought customer first not there. More

by GOLFSTAR007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Mnassa
Report | Print
Jan 19, 2024 -

Greenway Kia East responded

I am sorry to hear you had an upsetting experience. Customer service is our priority, and this does not sound like we've left that impression. I would like to address what went wrong and see how I can help. Please reach out to me directly when you have a moment. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 18, 2024

Nice sales staff, good value, minimal haggling, efficient buying process. Not much help setting up the car after the sale. More

by Luke
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Mnassa
Report | Print
Jan 18, 2024 -

Greenway Kia East responded

Luke, we appreciate your feedback about our sales staff and the efficient buying process at Greenway Kia East. We'll take note of your comment on post-sale assistance to improve our service further. Please don't hesitate to reach out with any questions or concerns you may have!

January 18, 2024

Car was given too me without 1/4of oil plus other things not done.Stole 10;000 down payment More

by adelgado117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Look it up, Joseph Mnassa
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Jan 19, 2024 -

Greenway Kia East responded

This review is very concerning to receive. We have much higher standards for our customers than this, and I sincerely apologize for the lack of oil among other complications. I would like to learn more and see how I can assist you. Would you please reach out to me so I can best address this? Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 17, 2024

Every thing I asked them to do it was done in a timely manner without a appointment. More

by simeon_fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Jan 17, 2024 -

Greenway Kia East responded

We are glad to hear that our team delivered timely service! Thanks for sharing this kind feedback with us here at Greenway Kia East.

January 17, 2024

I do not trust. Twelve reasons to do not trust. Since I got my car I had a bed experience More

by SERGIOSOARES48
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Finance, mechanical services
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Jan 17, 2024 -

Greenway Kia East responded

If you're open to sharing more about your experience, would you consider reaching out at the contact information I've listed? Customer satisfaction is our priority and I'd like to see if there is anything I can do to assist you. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

January 17, 2024

This dealership is clean, inviting and professional. All the staff are friendly and knowledgeable about their products and services. More

by MRSBICKLEYNMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Jan 17, 2024 -

Greenway Kia East responded

Thanks for the positive feedback! We're glad to know you found our dealership at Greenway Kia East clean and professional. Our team always aims to provide top-notch service.

January 17, 2024

Very friendly, very professional and the facility was nice and clean and the service was great. Couldn’t complain. I will go back.. More

by IDALISNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very professional very helpful.
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Jan 17, 2024 -

Greenway Kia East responded

Idalisne, we're delighted to know you had a great experience at Greenway Kia East. We appreciate your feedback about our friendly team and clean facility! Looking forward to seeing you again in the future.

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