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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,151 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,151 reviews

December 16, 2023

Would of given 5 stars but I had to ask for my car after 2 hours . It was ready n they didn’t bring it up More

by EPENA0108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Dec 23, 2023 -

Greenway Kia East responded

We appreciate your feedback and apologize for the delay in getting your car to you at Greenway Kia East. We'll work on improving our communication moving forward. Thanks for bringing this to our attention!

December 16, 2023

Greg and Greenway Kia East made everything so easy and simple it made the car buying experience much more enjoyable. More

by vickythev67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
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Dec 18, 2023 -

Greenway Kia East responded

Vicky, we're delighted to know that Greg and our team at Greenway Kia East made your car-buying experience enjoyable. Thanks for sharing this with us!

December 15, 2023

It’s clean, the workers are nice and I got my car back within a reasonable timeframe More

by Damara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua , Joseph Mnassa
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Dec 18, 2023 -

Greenway Kia East responded

Reviews like this one make our day, Damara! Thanks from the Greenway Kia East team.

December 15, 2023

People were friendly and knowledgeable. For a person who hasn’t bought a new car for a long time, they understood my situation and made the buying process simple. More

by xnight077
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovan
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Dec 18, 2023 -

Greenway Kia East responded

We're glad to know our team at Greenway Kia East was able to make your car-buying process simple and stress-free. Thanks for sharing your experience with us!

December 14, 2023

More help is needed, so more adequate interaction can occur between the assistant and customer. More

by D.GUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Dec 15, 2023 -

Greenway Kia East responded

I am sorry to hear we did not deliver the five-star experience we strive for. Your feedback is appreciated and will be further discussed in our efforts to improve. I apologize if you feel you did not get the attentive service you were hoping for, and I would be happy to help moving forward. Please reach out if there is anything more I can do. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

December 14, 2023

Shelby was very good, she kept me updated on everything that was going on with my car. She is very knowledgeable and helpful. More

by Noah & Kelvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Bishop , Joseph Mnassa
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Dec 14, 2023 -

Greenway Kia East responded

Noah & Kelvin, we're glad to know Shelby kept you well-informed and was helpful during your visit at Greenway Kia East. Thanks for the positive feedback!

December 13, 2023

Everyone was very helpful and respectful. They noticed I had 2 recalls on my car, so they also took care of those while they were putting in my battery. I really appreciated them taking care More

by sadietea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Brandon, Joseph Mnassa
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Dec 13, 2023 -

Greenway Kia East responded

We're glad to know you had a positive experience at Greenway Kia East! We look forward to seeing you again for future services. Safe travels until then!

December 12, 2023

Great experiences people were wonderful and helpfull love my new car and will refer this desrlership More

by Candace.trissel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon
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Dec 12, 2023 -

Greenway Kia East responded

Congratulations on your new car! We're so happy to read this positive feedback, Candance. Thanks for sharing your experience with us at Greenway Kia East, and we appreciate your recommendation. Have a good day!

December 12, 2023

Kia dealership is very clean. The staff are very friendly and helpful 🙂 and very attentive tothe customers needs More

by jan66ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
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Dec 12, 2023 -

Greenway Kia East responded

We're glad to know you found our dealership clean and our staff friendly at Greenway Kia East. We always aim to be attentive and helpful to all of our customers' needs. Thanks for your review!

December 12, 2023

People on the service desk were really clear and helpful. The maintenance took less than expected and everything was really professional. Great service! More

by Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby
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Dec 12, 2023 -

Greenway Kia East responded

Cesar, we're glad to know our service team at Greenway Kia East exceeded your expectations and provided clear communication. Thanks for the positive feedback!

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