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Greenway Kia East

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.2
3,235 Reviews
Greenway Kia East is a full-service new and pre-owned car dealership in Orlando, Florida that proudly caters to drivers from nearby cities like Oviedo, Waterford Lakes and beyond. Our goal is to deliver a superior car shopping and service experience to every customer.
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8701 East Colonial Dr

Orlando, FL

32817

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Showing 3,235 reviews

September 27, 2023

GM did not make me feel very excited to purchase my car, just focused on the money and lacked customer service. My sale person was amazing! More

by Jna12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javon, Joseph Mnassa
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Oct 09, 2023 -

Greenway Kia East responded

We're sorry to learn that your experience with our GM didn't meet expectations. However, it's great to know your salesperson provided excellent service at Greenway Kia East! We appreciate the feedback and hope you enjoy your new car!

September 26, 2023

They took it right in and did the required work. They also did a multi point inspection. After all was completed the service advisor gave me the information of what was done. More

by RICHROD856
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Westberg
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Sep 27, 2023 -

Greenway Kia East responded

We're glad to know that our team at Greenway Kia East was able to provide you with the necessary service and information. Thanks for sharing your experience!

September 26, 2023

Service was excellent. Responds all my questions and my issues. I’m travel 1 hour for visit my dealership. More

by Mayra I Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph advisor
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Sep 27, 2023 -

Greenway Kia East responded

We're so glad to know that you had an excellent experience at Greenway Kia East, even traveling one hour for your visit! We appreciate the positive feedback and look forward to assisting with any future needs. Safe travels!

September 26, 2023

The guy who help me with the appointment was really nice and help me with all my questions thanks a lot !!! More

by JESSICA.MELENDEZ15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
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Sep 27, 2023 -

Greenway Kia East responded

Jessica, we're so glad to know that our team at Greenway Kia East was able to assist you and answer all your questions. Thanks for sharing this positive feedback!

September 25, 2023

Poor communication skills. Very over priced. Does not fully inform customer of all charges. Does not provide documents requested in a timely manner. More

by laurenhoff11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gina, Carlos
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Sep 25, 2023 -

Greenway Kia East responded

Lauren, I'm sorry to read about your experience. We aim for clear communication and fair pricing, so it's concerning that we didn't meet those expectations. In order to better understand how we can improve our service and ensure you receive the proper assistance moving forward, I ask that you contact me directly. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

September 25, 2023

El servicio es muy bueno, recomendado atiende super super bien . Mi experiencia fue muy buena More

by jiss998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Sep 25, 2023 -

Greenway Kia East responded

Gracias por la reseña! Esperamos volver a verle en Greenway Kia East!

September 23, 2023

Service teach was amazing and very helpful explaining all the information to me. Service was done in a timely manner as well. More

by OCTOPUS.KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Sep 25, 2023 -

Greenway Kia East responded

We're glad to know our service team at Greenway Kia East was able to assist you effectively and efficiently while providing top-notch, straightforward communication. Thanks for the positive feedback. We appreciate it!

September 23, 2023

Very pleased with with everyone I worked with, thank you 😊 would recommend to others See you in 6 months. More

by HELTONS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Bishop
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Sep 25, 2023 -

Greenway Kia East responded

We're delighted to know you had a positive experience with us at Greenway Kia East! Thank you for your recommendation and we look forward to assisting you again in 6 months. Safe travels until then!

September 23, 2023

Did a great job with fixing my car as well as top tier hospitality, excellent More

by Sandytola3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mnassa
Report | Print
Sep 25, 2023 -

Greenway Kia East responded

We are thrilled that the Greenway Kia East team continues to deliver five-star service. See you next time!

September 22, 2023

Worked with the online sales person. Was pretty easy process. Would buy here again in the future. More

by bethanyhcoleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Haley
Report | Print
Sep 22, 2023 -

Greenway Kia East responded

We are glad to hear that your online purchasing process was easy, Bethany! Thank you for choosing Greenway Kia East.

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