Greenway Kia East

Satisfaction First and Foremost After having our last Kia Sorrento for 11 years we thought it was time to get another, the other had finally come down to the only large repair we ev After having our last Kia Sorrento for 11 years we thought it was time to get another, the other had finally come down to the only large repair we ever had and it was a necessity.. I spoke with Melinda and told her what we wanted. She was very friendly and helpful. We decided to lease this time. She showed us one car, though not totally what we wanted, it was close enough. When I got home with the car I realized that we had settled though for less than we wanted, but we loved the still loved the car. In a moment of clarity I decided to at least let her know we were a bit disappointed. Within a day I received a call from Melinda apologizing and saying that she had found the exact car we wanted and offered to exchange it out for the same price. I was flabbergasted. Not only did the dealership go along with this but she actually delivered the car to our door with the new papers. She stayed to show us the new features and left two very happy people with their new Sorrento,. Car buying had always been a torturous process for me and it was second only to going to a doctor in trepidation. Melinda has changed all that for us. We know that next time 3 years from now, we'll be back and hope that Melinda will be there to assist us again. More

great service.. Gareth was great help in the purchase of my vehicle. he is kind, friendly, and very helpful. he also helped us alot and took his time with us when it Gareth was great help in the purchase of my vehicle. he is kind, friendly, and very helpful. he also helped us alot and took his time with us when it came to working with us with the explanation of a price and payments. if you go to orlando kia east i highly recommend Gareth to help you with the purchase of your next vehicle. He's AWESOME! More

Bad Experience Stay far away from any Orlando Kia. Four hours sitting in the dealership waiting for them to produce the paperwork to buy a car?! No follow up on a co Stay far away from any Orlando Kia. Four hours sitting in the dealership waiting for them to produce the paperwork to buy a car?! No follow up on a concern I had. No help from them to fix a problem. More

Speed Bumps Orlando Kia east sold me a vehicle that needed over $6,000 worth of work that needed to be done once I bought it. Thankfully the factory warranty was Orlando Kia east sold me a vehicle that needed over $6,000 worth of work that needed to be done once I bought it. Thankfully the factory warranty was still covered. I drive the "fixed" vehicle home to find that now my overhead liner inside the cab is falling down all in the cab. It was until Luis the GM got involved until we saw progress. He helped out very much and an grateful for him. More

Smooth Transaction Melinda was such a pleasure to work with. Very friendly and caring. I would definitely recommend her to my friends and family in the future when they Melinda was such a pleasure to work with. Very friendly and caring. I would definitely recommend her to my friends and family in the future when they are shopping for a new vehicle. More

Excelente servicio al cliente!!! Excellent customer service! Freddy is a knowledgeable and energetic sales person that took time to explain the features of the car we selected and then answered all the questions Freddy is a knowledgeable and energetic sales person that took time to explain the features of the car we selected and then answered all the questions we had.I highly recommend Freddy. More

Helpful Service It was a fairly quick process which is important to me due to my inherent lack of free time. Emmanuel listened to what it was that I needed and what I It was a fairly quick process which is important to me due to my inherent lack of free time. Emmanuel listened to what it was that I needed and what I wanted and customized everything to suit me. They even allowed me to take my new car to go home and let out my dogs while they handled the paperwork. It was a stressful decision to spend the money on a new car and the guys at Kia did a great job easing my mind. I feel I got what I paid for. More

Superb experience I was referred to this Kia dealership versus the one on West Colonial for their superb and most excellent way of treating their customers and especial I was referred to this Kia dealership versus the one on West Colonial for their superb and most excellent way of treating their customers and especially their returned customers. I was impressed with their friendliness as well as their promptness. Manny took very good care of me when I returned to finish my car deal! . This was my first time buying a car and I would absolutely return and refer Manny in a heartbeat! Thank you Manny for making my experience a happy one! More

Best Service Ever I walked into the store just wanting to get a quote and basically seeing who had the best offer. The second I saw Freddy he gave the experience that I I walked into the store just wanting to get a quote and basically seeing who had the best offer. The second I saw Freddy he gave the experience that I never been through when it comes down to buying a car. He sat me down and let me talk about the previous experience that I went through with my last dealership. Just listening to me alone I knew I was comfortable cause of the fact that he didn't cut me off at any point, he just let me express myself then he went to work...My mindset was to get a Mazda 3, but by the time we walked out and looked at the car that changed my mind within the first 5 minutes...Although I wasn't trying to get into a car Freddy promised he would get me in car by the end of the night...He was very friendly, funny and energetic, which is good when a customer is buying a car. I would recommend anyone to go to that dealership and especially Freddy. It was by far the best experience I had when it comes down to buying a car.... Thanks Freddy you are the best.... More

Emmanuel was very helpful I was very happy with my 2012 Kia Sorento; however, I driver over 120 miles per day. This lead me to trading in for a 2015 Kia Forte for gas mileage I was very happy with my 2012 Kia Sorento; however, I driver over 120 miles per day. This lead me to trading in for a 2015 Kia Forte for gas mileage and renewed bumper to bumper warranty. I was not highly motivated to trade in since my SUV was fairly new, and still an amazing vehicle. If it hadn't been for the patience of my sales representative I would have left (twice). Emmanual made sure to cover all areas regarding my wants in a car and the bottom line price I was willing to pay. More