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Orlando Kia East - Service Center

Orlando, FL

4.2
1,830 Reviews
Call Service Center (844) 637-1389

1,830 Reviews of Orlando Kia East - Service Center

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May 14, 2024

Very easy process. Great customer service. Explained everything thoroughly. I would definitely recommend. Best dealer! More

by Shahrika Langston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Greenway Kia East responded

Shahrika, we're so glad to know your experience at Greenway Kia East was smooth and informative. Thanks for recommending us - it means a lot!

May 14, 2024

Matt is great. I always get great service from him and reach out to him directly. More

by chris@lomaslawpa.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
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May 14, 2024 -

Greenway Kia East responded

Chris, thank you for leaving Greenway Kia East a five-star review! It's wonderful to read your kind words for Matt; we'll ensure he sees them.

May 14, 2024

Excellent service. Very accommodating team at the appointment center and the service center. That’s why keep going back to this location! More

by S. BARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Greenway Kia East responded

We're delighted to know that our team at Greenway Kia East has been able to provide you with excellent service time and again. Thanks for your loyalty, see you next time!

May 13, 2024

Everything was great they were very helpful and knowledgeable in each field that I had to know More

by COWBOYWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
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May 14, 2024 -

Greenway Kia East responded

Seeing your rating of Greenway Kia East made our day. Thank you for taking the time to share!

May 13, 2024

The Greenway kia east dealership was quick and simple when it came to replacing my tire. More

by KYLETESTERMAN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Report | Print
May 13, 2024 -

Greenway Kia East responded

Thank you for this 5-star review of Greenway Kia East! We hope you have a lovely day!

May 13, 2024

The door lock on the passenger front side was not fixed. Bring it back today More

by GARYINGLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
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May 16, 2024 -

Greenway Kia East responded

Gary, I am very sorry to hear about the continued issue you are having with your vehicle. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience related to your service. We look forward to resolving this concern during your follow-up visit. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

May 12, 2024

Joshua was very friendly and communicative. He made the entire visit go smoothly. Great customer service. I was in and out in less than an hour! More

by jmjacox007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Report | Print
May 13, 2024 -

Greenway Kia East responded

We're delighted to know that Joshua provided you with excellent service and made your visit a smooth one at Greenway Kia East. Thanks for sharing this positive feedback, we appreciate it!

May 12, 2024

Great customer service. Saw us right away without needing to wait a long time to be attended to. More

by evyrod06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! It was so kind of you to share your experience.

May 11, 2024

Beware, My salesman Carlos was top notch and very helpful. After you wait an hour and a half to see a finance manager, everything goes downhill from there. I had a BOA approved finance and they decid More

by Jim
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Carlos Five Star, oludare Baloye
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May 16, 2024 -

Greenway Kia East responded

Jim, it's disappointing to read about your experience with the financing process. We aim for transparency and customer satisfaction in all areas of our service, so I'm sorry if we fell short during your visit. Your feedback is valuable and will be used to improve future experiences. If you'd like to discuss this further or have any other concerns, please reach out directly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

May 11, 2024

Le quiero felicitar por su gran manejo y orientación en la reparación de mi auto. Excelente servicio. More

by ESTIVEN45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
Report | Print
May 13, 2024 -

Greenway Kia East responded

Gracias por sus amables palabras! Nos alegra saber que tuvo una experiencia positiva con nosotros en Greenway Kia East. Esperamos verle de nuevo pronto!

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