Orlando Kia East - Service Center

I think the service department is the best department to ever deal with. Everyone , there is so helpful , but my special is carlos. He is always so helpful and knows what he's talking about. I always recomm ever deal with. Everyone , there is so helpful , but my special is carlos. He is always so helpful and knows what he's talking about. I always recommend anyone to see carlos More

They fixed my engine and I am so grateful I didn't have to pay a penny for it. Thank God! to pay a penny for it. Thank God! More

My service advisor, Fin was friendly, quick, and professional. I brought my car in for a 30k mile standard service and their inspection revealed issues with my front tires that they also fixed (afte professional. I brought my car in for a 30k mile standard service and their inspection revealed issues with my front tires that they also fixed (after calling me for approval); that fixed a steering issue that I previously had investigated but was unable to fix before. They also gave me a free car wash and replaced the battery in my key fob. I'm very happy with the experience. More

Don’t like how they say they going to do something and don’t do it don’t do it More

Thank you, Dustin for support and your expectations about the service you did the best. about the service you did the best. More

Matt was a great a help! Very knowledgeable and honest about about my car’s problems Very knowledgeable and honest about about my car’s problems More

I had a special parts order. I scheduled an 8:00am appointment for a Friday to take care of this. I dropped my car off Thursday night to ensure my car would be seen. The service I scheduled an 8:00am appointment for a Friday to take care of this. I dropped my car off Thursday night to ensure my car would be seen. The service department did not reach out to me. I had to reach out to them, around 11:45am and they claimed they “missed” my vehicle that was parked right out front of the service area. They delayed my repair. The service was not taken care of. I had to pick my car up on a Saturday, used multiple Ubers in the mean time which cost me more money. They ultimately did not have “TIME” to diagnose my car and fix it correctly. The refunded me, which is nice, however they wasted my time and did not fix the issue. I will NEVER take my car back to this dealership. More

As with every dealership service area, you have to trust that the services listed, where really provided. My radio recall, was. But last time the back camera recall, they mentioned it wasn’t necessary and t that the services listed, where really provided. My radio recall, was. But last time the back camera recall, they mentioned it wasn’t necessary and the camera does get wet in the inside when raining. Otherwise, Mat is very nice and personable, keeps you informed and updated. More

Good service, and everything on time the appointment, the information, your people very professional. Thanks. information, your people very professional. Thanks. More

Great service. Quick on updates and repairs. Friendly and helpful with any questions or concerns Quick on updates and repairs. Friendly and helpful with any questions or concerns More