Orlando Kia East - Service Center

Great This Kia place is great customer Service nvery polite very fast excellent recommended the best very entertaining tv plus snacks said what he said will This Kia place is great customer Service nvery polite very fast excellent recommended the best very entertaining tv plus snacks said what he said will be done More

Their Service Department is not knowledgeable. I brought in my car just for an oil change. While I had it in there, I asked them about a FOB that my better half had. When she approached the vehicle I brought in my car just for an oil change. While I had it in there, I asked them about a FOB that my better half had. When she approached the vehicle after leaving it overnight, the vehicle did not recognize the FOB. The service department greeter knew nothing about what the problem was, I talked with the guy in the parts department and was told that it could be the battery going out. I replaced it and it is working well now. I also had a coupon for an oil change and the service people refused to honor it even though there was no expiration on it. They claimed that the "contract" had an expiration date on it but refused to produced it. Plus this same person kept calling me "BOSS" instead of Mr. or Sir. They have absolutely no respect for their customers. I walked out on them and will never be back!!!!! More

Service was great!!! I think the service advisor that helped me was Edward. He was incredibly kind and attentive. I appreciated that from him, made my service a pleasant e I think the service advisor that helped me was Edward. He was incredibly kind and attentive. I appreciated that from him, made my service a pleasant experience More

Stay Away I’m at my least favorite place in the world Orlando) kia East. I’m sorry I ever bought the car here I hate coming here for service. Once they get you I’m at my least favorite place in the world Orlando) kia East. I’m sorry I ever bought the car here I hate coming here for service. Once they get your money they treat you like crap. I had problems with my sensors when I first purchased the vehicle. The district manager and the manager of coarse blamed it on me and not their product district manager even said well you should’ve known about this before you bought your car to Highwood I know about a sensor problem before I bought the car. Now here I am 30,000 miles later and I’m still having sensor problem. I gave them a bad review before and nothing has changed. I came in on Saturday to get an oil change and they close at 2 o’clock. What type Service department closes at 2 o’clock on a Saturday. So now I have to take off work to get my oil changed. I purchased a maintenance agreement which basically pays nothing’s but added about 150. Dollars to my monthly payment. I tried to talk to the owner he’s Conveniently out of the country all the time. I try to talk to the finance manager always with the customer could never return the call back. So stay away do you have to buy a Kia go somewhere else.Giving them one star is giving them too much credit. Back again at my least favorite place for my last free oil change, they made a point of informing me that this is the last one, again service personnel very extremely rude. I was informed that I had for recalls, however, I only received one notice in the mail. Then I was informed it would take all day just to do the recalls. However I’m here for a 20 minute oil change that’s gonna take an hour and a half. Stay away from this dealership! !!!!!!!! More

great service Great service prompt appointment, ammentities while waiting . I was in for my 5000 service, my second time there and wasn't disappointed. Washed and v Great service prompt appointment, ammentities while waiting . I was in for my 5000 service, my second time there and wasn't disappointed. Washed and vacuumed my car as well. More

Review The service for my vehicle was conprehensive and informative. Yet it was also simple to get done. I feel like my vehicle will last longer because of r The service for my vehicle was conprehensive and informative. Yet it was also simple to get done. I feel like my vehicle will last longer because of regular maintenance from here. More

Service was very good employees where pleasant. The wait was longer than I expected but not bad I was please with that waiting area and available snacks an was very good employees where pleasant. The wait was longer than I expected but not bad I was please with that waiting area and available snacks and refreshments More

Awesome Service. Always quality service. I make appointments when I have to take my vehicle for service with the technician Edward Cotto whom I have come to respect an Always quality service. I make appointments when I have to take my vehicle for service with the technician Edward Cotto whom I have come to respect and admire for the quality service that he performs. Will always recommend him and the East Orlando Kia dealership because I have always had great experiences every time I visit. Thanks for the great work. More

Great experience Had a great experience at KIA east. They got my car fixed and on the road in a timely manner. Will definitely take my car back there for any warranty Had a great experience at KIA east. They got my car fixed and on the road in a timely manner. Will definitely take my car back there for any warranty work. More

Quick and pleasurable experience. I’ve always had a negative mentality towards dealerships. But after buying my Kia I was told that during the warrenty it’s always a smart idea to take I’ve always had a negative mentality towards dealerships. But after buying my Kia I was told that during the warrenty it’s always a smart idea to take it to the dealership so they are able to track the services done. When finding the Kia dealership of East Orlando and making my appointment for a routine service, this dealership serviced me right away, was very clean, and had great customer service. Definitely will be returning for future services. More