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Greenway Kia North

Longwood , FL

4.3
2,721 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 2,721 reviews

November 09, 2023

Communicated everything very well and give me frequent updates with my car. Highly recommend, Charles’s was a great help! More

by maddiebrudek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and mike
Nov 09, 2023 -

Greenway Kia North responded

We're glad to know that you had a great experience with us at Greenway Kia North! It's wonderful to see Charles was able to assist and keep you updated throughout the process. Thanks for recommending us, we appreciate it!

November 09, 2023

The person that do the paperwork for service department didn’t say Good Morning, because was morning. He just tried to push me to do a lot of maintenance services with out looking at the car first. I went More

by ELAINEBENITEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Jones
Nov 10, 2023 -

Greenway Kia North responded

Elaine, I'm sorry to read about your recent service experience. We strive for excellent customer service and it seems we fell short during your visit. It's important that our customers feel informed and comfortable with any services recommended or performed on their vehicle. Please reach out so we can discuss this further and ensure you're satisfied with the service done on your car. Thank you, Jose Vega - Service Manager - 407-571-1234

November 09, 2023

I had a 7:30 appt for an oil change, nothing else. I was there by 7:20, it took 2 hrs for this...I don't understand that. The level of customer engagement was very poor. The waiting area could look More

by Matthew Hobkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn't deal with any of these folks.
Nov 10, 2023 -

Greenway Kia North responded

Matthew, I'm sorry to learn about the extended wait time for an oil change and the lack of customer assistance you experienced. We aim to provide efficient service in a comfortable environment, so it's disappointing we didn't meet those expectations this time around. Your feedback is valuable and will be taken into consideration as we strive to improve our services. If there is anything else you would like addressed, please don't hesitate to reach out directly at your convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

November 09, 2023

Waiting area better now with area to recharge phone. .wait time a little over 2 hours..but thank you More

by WESTPHA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Neely
Nov 09, 2023 -

Greenway Kia North responded

Thanks for choosing Greenway Kia North! We'll take note of the wait time comment and improve in the future. Thank you for taking the time to share your feedback!

Nov 09, 2023 -

WESTPHA77 responded

thank you..

Nov 09, 2023 -

WESTPHA77 responded

thank you..

November 09, 2023

I had a great experience. Lorenzo was great at showing me all my options and for my budget. Very attentive. The financing manager was wonderful very personable and explaine More

by Vanesa R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Nov 09, 2023 -

Greenway Kia North responded

Vanesa, congratulations on your new car! It's fantastic to know that Lorenzo and our finance manager made your experience at Greenway Kia North smooth and informative. We appreciate the kind words and look forward to having a continued relationship with you as a customer!

November 09, 2023

Buying a car from Greenway Kia North was such a pleasant experience! We met with salesman Lorenzo right away and he was nothing less than exceptional at his job. He got us the best rates in a timely manner More

by NinaDempsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo - 10 stars if I could.
Nov 09, 2023 -

Greenway Kia North responded

Nina, it's great to know that Lorenzo and our team at Greenway Kia North provided you with an exceptional car-buying experience. We hope your new family car brings many happy miles!

November 09, 2023

I don’t like it takes over two hours to get oil change and tires rotated. Other than that everything was good.. More

by debrabrit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vega
Nov 09, 2023 -

Greenway Kia North responded

We appreciate your feedback and understand that time is valuable. We're glad to know you were satisfied with our service at Greenway Kia North, aside from the wait. We'll work on improving our efficiency for future visits!

November 08, 2023

Appointment time was for 9am. They told me it would be about 1 1/2 hours. Which I thought was a bit long to replace a battery but I waited. They came out in 1 hour and 37 minutes More

by bizzielady
Recommend Dealer
Yes
Employees Worked With
Forgot the name
Nov 08, 2023 -

Greenway Kia North responded

Thank you for sharing your feedback. We strive for timely and efficient service and truly appreciate your patience. If there is anything else you'd like to share, please don't hesitate to reach out. Best, Jose Vega - Service Manager - 407-571-1234

November 08, 2023

I brought my Kia Soul in for the moon roof not working and outside the warranty about a month. They took it apart , cleaned the railings and lubed it. It is working great now. More

by lg_design
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank service advisor
Nov 08, 2023 -

Greenway Kia North responded

We are glad to hear that your moon roof is working well! Thanks for sharing this feedback with the Greenway Kia North team.

November 08, 2023

Would recommend to all my friends who wanted to buy a new or used kia More

by bram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo
Nov 08, 2023 -

Greenway Kia North responded

We are honored to receive your support and recommendation, Bram. Thank you! - Greenway Kia North Team

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