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Greenway Kia North

Longwood , FL

4.3
2,713 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 2,713 reviews

November 02, 2023

Service is amazing here! ! Always willing to explain everything in detail!! Wait time is good also!! More

by Donnafregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vega
Nov 02, 2023 -

Greenway Kia North responded

Thank you, Donna, for stopping by to leave Greenway Kia North a wonderful review! It is great to hear that your experience was quick and informative. We are here for you and any of your future needs!

November 02, 2023

From the time I arrived to the service department I was treated by friendly and kind helpful team members. My personal service rep was very engaging the entire time I was waiting. More

by Acosta.hilda10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Nov 02, 2023 -

Greenway Kia North responded

We're so glad to know you had a positive experience with our service department at Greenway Kia North. It's great that the team was friendly and engaging throughout your visit! Thanks for sharing this feedback.

November 01, 2023

What ever you guys say it done 110% more then I expect thank you guys. More

by sasabjeljac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer and Sekula, Steve Gansham, Jose Vega
Nov 01, 2023 -

Greenway Kia North responded

Thank you for leaving us a fantastic 5-star rating! We're happy to know you had a good experience with us at Greenway Kia North. See you soon!

November 01, 2023

Their salesmen and service providers are incompetent. The first set of mechanics could not find the air leak in my tire. Then they incorrectly placed the oil filter when they changed my oil. One service More

by angelica.english87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Andrew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malique, Steve Gansham, Jose Vega
Nov 02, 2023 -

Greenway Kia North responded

I'm really sorry to hear about your experience. It's clear we've missed the mark in several areas, and for that, I apologize. We strive for excellence in all our services so it's disappointing to learn you had such a frustrating time with us. I understand making an appointment has been frustrating, and I would like to help here. Please give me a call at your earliest convenience. Thank you, Jose Vega - Service Manager - 407-571-1234

November 01, 2023

Frank in your service department is amazing . He is truly an asset to your company. More

by capz1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco in your service department
Nov 01, 2023 -

Greenway Kia North responded

We really appreciate you taking the time to leave Frank and Greenway Kia North this awesome review, thank you!

November 01, 2023

This was my first time at Greenway Kia North, taking my Kia for the first time to get serviced for a routine oil change and tire rotation. I was very happy with my service and my advisor. More

by ksanders6684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Nov 02, 2023 -

Greenway Kia North responded

Thanks for sharing your experience! We're glad to know you had a positive first visit at Greenway Kia North. Looking forward to seeing you again during your next service appointment!

November 01, 2023

DO NOT SHOP HERE! From the salesman to finance they will double talk you. Not answer questions asked. Instead they will make you wait for hours. Then when finance gets More

by tas3324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Riccardo, Achraf
Nov 02, 2023 -

Greenway Kia North responded

I'm really sorry to hear about your experience and that we've left a dishonest impression. It's important for us that our customers feel comfortable and well-informed during the entire process, so it's concerning to see we've missed the mark here. I'd like to discuss this further with you directly in order to better understand what happened and how we can make things right. Please reach out at your earliest convenience - Thank you, David Andrews - General Manager - davidandrew@greenwayauto.com

November 01, 2023

Extremely disjointed staff with little interest in providing great customer service. There are a couple ppl who stuck out in regards to pleasant to interact with, but they were not managers. Highly di More

by LNSTUTLER82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
Nov 02, 2023 -

Greenway Kia North responded

I'm sorry to read about your disappointing experience. We strive for excellent customer service and it's clear we fell short during your visit. I'd like the opportunity to discuss this further with you, so please reach out when convenient. Thank you, Jose Vega - Service Manager - 407-571-1234

October 31, 2023

Service was great! Initially I had an issue… oil was leaking after the car was serviced. I contacted the dealership and Theo (my advisor) called me right away. I took b More

by Magda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo my service advisor
Nov 01, 2023 -

Greenway Kia North responded

Magda, we're glad to know that Theo and our team at Greenway Kia North were able to quickly resolve the issue for you. We always strive to provide exceptional customer service, so we are glad this is reflected in your feedback! Thanks for trusting us with your car's service needs.

October 31, 2023

Great service. My problem was taken care of very quickly. Everyone I worked with was great and informative to my needs More

by es8919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Neeley
Nov 01, 2023 -

Greenway Kia North responded

We're glad to know you had a positive experience with our team at Greenway Kia North! We always aim for quick and efficient service. Thanks for the feedback, we appreciate it!

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