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Greenway Kia North

Longwood , FL

4.4
3,343 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 3,343 reviews

May 26, 2024

Everyone was very kind and really supported me. A great experience and a great car. More

by arouse148
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Wagner, Sekula Jovanovic, Walter Montanez
May 28, 2024 -

Greenway Kia North responded

We're so glad we delivered a 5-star experience. Thank you for choosing Greenway Kia North!

May 26, 2024

I had bad customer service, and did not fix what needed to be fixed. I do not recommend Greenway Kia North!!! More

by anthonytreasure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
May 30, 2024 -

Greenway Kia North responded

Anthony, I apologize for the unsatisfactory customer service and any unresolved issues you experienced. This feedback is concerning, as our team strives to provide excellent service to all our customers. Please reach out directly so I can address your concerns and make things right. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 26, 2024

Given my car back without completed repairs that was asked for. Service manager was not attentive towards my vehicle request. The mechanic Frank did not keep note of what was asked for. More

by anthonytreasure2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Greenway Kia North responded

We're sorry to hear about your experience with our service department. It sounds like there was a clear breakdown in communication, and we sincerely apologize for any inconvenience this caused. We'd like the opportunity to make things right, so please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 26, 2024

First off I would like to say Brittani my sales girl was awesome. She stood by me through the whole negotiation process. At one point I thought it wasn’t going to happen. We actually shook hands and both sa More

by Goldenmomma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmine Jacob
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittani, Ricardo Wagner, Achraf Lazaar
May 28, 2024 -

Greenway Kia North responded

Thank you for sharing your experience! We're glad to hear Brittani provided excellent support and helped secure a deal that worked for you. Your feedback is appreciated, and we'll make sure she knows about it. Enjoy your new vehicle from Greenway Kia North!

May 25, 2024

Great service, friendly people, easy to get to. Great selection of vehicles to choose from. More

by BCREED3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 28, 2024 -

Greenway Kia North responded

We are glad to hear that you are satisfied with our inventory and service. Thanks for sharing this feedback with the Greenway Kia North team. See you next time!

May 25, 2024

Kept my car for the day, didn’t call me to come get it, and made me wait until the next day to repair! More

by Hughes_jason75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager and eating is poorest
May 30, 2024 -

Greenway Kia North responded

Jason, I apologize for the inconvenience you experienced with your car repair. We strive to provide timely and efficient service, so it's disappointing to hear about this delay. We will take your feedback into consideration as we work to make improvements to our customer service. Please reach out directly if you'd like to discuss this further or need assistance resolving any remaining issues. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 25, 2024

Staff I interacted with were very pleasant and helpful. Will return there for service as needed. More

by fllinda06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Greenway Kia North responded

We are glad to hear that our team provided helpful service. Thanks for trusting Greenway Kia North with your automotive needs. See you next time!

May 24, 2024

Chris was very helpful and made this service a good experience. I would definitely recommend. More

by Kendi696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2024 -

Greenway Kia North responded

While we appreciate the kind feedback about Chris, it is disappointing to see the low rating. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 24, 2024

Good customer service but over charges a lot for repairs. Ended up losing money on the diagnosis and then just going to a regular mechanic. More

by halleylane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hailey Sparano
May 30, 2024 -

Greenway Kia North responded

Thank you for acknowledging our customer service. We strive to provide quality repairs, but it's clear we didn't meet your expectations regarding pricing. If you'd like to discuss this further or have any other concerns, please reach out. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

May 23, 2024

This service for the recall went well. He also followed up on an item that had been ordered on my last visit and was able to get it delivered for a repair next week. He has followed up wit More

by JADAPANDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
May 24, 2024 -

Greenway Kia North responded

We're glad to hear that your recall service went smoothly and the follow-up was handled efficiently. Thanks for sharing your experience with us at Greenway Kia North!

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