Greenway Kia North

Irresponsable Poor customer service Disrespectful with clients time and liars. You never know what they are doing for real in your car. with clients time and liars. You never know what they are doing for real in your car. More

When I arrived to get my car only one person greeted me and even acknowledged that I was there. My service provider Theo was not very helpful regarding my services and only communicated through text even w and even acknowledged that I was there. My service provider Theo was not very helpful regarding my services and only communicated through text even when I called multiple times. My car was at the dealership for over 1 month waiting for a part and I had to fight to get a rental car when my serviced provider said that I can still drive my car without AC. Very poor customer service. I also asked for an oil change in which she never told me that there was a cost at this dealership because it was not where I purchased the vehicle. After waiting a month for my car when I went to pick up my vehicle it was filthy, and they charged me over $100 for an oil change that I get free at Deland Kia. It wasn’t until I complained that the charge was removed. Honestly this was my first time at this dealership and I will never ever go back for any work on my car. I’d rather drive to Orlando than to ever bring my car back. Lack of communication and poor service by my provider. More

Theo was great, very fast with getting me checked in and getting me out of there. She was very friendly and just ab absolute pleasure to have to deal with. getting me out of there. She was very friendly and just ab absolute pleasure to have to deal with. More

Kept me updated. Explained fully at end of service. pleasent service writer. Nice clean waiting area. Complimentary drinks Explained fully at end of service. pleasent service writer. Nice clean waiting area. Complimentary drinks More

Theo was attentive, thoughtful, helpful and pleasant to work with. The experience couldn't have been better! work with. The experience couldn't have been better! More

My whole experience with this dealership has been below grade the sales aspect was not great the service again is also not great the general manager wrote back to me but I never heard from him again so thi grade the sales aspect was not great the service again is also not great the general manager wrote back to me but I never heard from him again so this is not a company that I will do business with again More

Sales, financing and options were OK. BUT, process, communication and paperwork, score 0 or 1, I got a month almost after purchased and I didn't receive copies or email with my purchase BUT, process, communication and paperwork, score 0 or 1, I got a month almost after purchased and I didn't receive copies or email with my purchase paperwork. Texts and called to the dealer and answered or call back to me. More

Tremendo servicio y eficiencia. Atienden a uno con mucho esmero, paciencia y profesionalismo. Me explicaron todo lo que le harían al carro Atienden a uno con mucho esmero, paciencia y profesionalismo. Me explicaron todo lo que le harían al carro More

Chris was very helpful, communicative and friendly with my service visit. My car was ready in a timely manner and the pickup process was very smooth. my service visit. My car was ready in a timely manner and the pickup process was very smooth. More

When my only vehicle, a 2023 sportage hybrid had a sudden battery failure, and I learned the replacement part is on backorder, they helped me to trade that in and get a new vehicle in a fair way. Thank you G battery failure, and I learned the replacement part is on backorder, they helped me to trade that in and get a new vehicle in a fair way. Thank you Gemoi! More