Greenway Kia North

Theodora make sure that my car was taking care of as soon as I arrived and everything was done in less than 3 hours. as I arrived and everything was done in less than 3 hours. More

Knowledgeable about the service required and communicated effectively Was able to accurately diagnose the issue effectively Was able to accurately diagnose the issue More

Very good. Buen trato, bien explicado y en poco tiempo. Muy amable todo. Very knowledgeable. Buen trato, bien explicado y en poco tiempo. Muy amable todo. Very knowledgeable. More

Knowledgeable. Patient. Takes the extra mile to ensure quality service. Will was extremely Knowledgeable, Patient, and he took the extra mile to ensure quality serv Patient. Takes the extra mile to ensure quality service. Will was extremely Knowledgeable, Patient, and he took the extra mile to ensure quality service to get me into my new car. Thank you Will More

Went in for service and Charles took excellent care of me explaining everything that was to be done. explaining everything that was to be done. More

It was a quick and fast service. I was told how long it could take and it ended up being less than the estimated time. I was told how long it could take and it ended up being less than the estimated time. More

Best quality in customer service. They always kept me informed. Store was neat and refreshments available for customer s They always kept me informed. Store was neat and refreshments available for customer s More

Service was wonderful. I love how they take care of my car. And also they are professional. I love how they take care of my car. And also they are professional. More

Mixed Experience with Dealer - Appreciation for Professionalism but Disappointed in Pricing Transparency I recently had an experience with a sales agent at Greenway Kia North. While I appreciate Professionalism but Disappointed in Pricing Transparency I recently had an experience with a sales agent at Greenway Kia North. While I appreciate his professionalism and respect for my time, I am compelled to share my concerns regarding the transparency of the pricing process. Upon researching online, I found a vehicle I was interested in listed at around $31,000. However, when I inquired about the out-the-door pricing, I was surprised to discover nearly $10,000 in additional fees. Admittedly, some of the fees, approximately $4,000, appeared reasonable, but I struggled to justify the remaining charges. This pricing inconsistency left me feeling somewhat unsettled. The online offer may have been misleading, almost like a bait-and-switch tactic to lure customers into visiting the dealership. While I acknowledge that pricing can vary due to additional fees, I was disappointed by the substantial difference between the advertised online price and the final out-the-door figure. Additionally, my attempts to gain clarity on the fees through phone and email communication with various dealership employees went unanswered. This lack of response raised concerns about transparency and left me feeling somewhat in the dark before deciding to visit the dealership in person. Based on this limited interaction, I wouldn't categorize the dealership as bad or negative. However, my overall experience was marred by the pricing inconsistencies and the apparent lack of responsiveness. I hope this feedback can improve the pricing process's transparency for future customers. More

Great service from friendly, knowledgeable associates! Theo is an asset to this service department and dealership. Theo is an asset to this service department and dealership. More