Greenway Kia North

Total scam artists. Ever since I bought my sorrento from this dealership I have been treated unfairly. They pressure sales and after that they forget you. this dealership I have been treated unfairly. They pressure sales and after that they forget you. More

I don’t see the name of the sales man I talked to so I want to mention it : Manny Gonzalez. This guy should change job because he is incompetent. He wanted me to buy without trying it or better trying it want to mention it : Manny Gonzalez. This guy should change job because he is incompetent. He wanted me to buy without trying it or better trying it at my wort place !! What kind of vendor is that. Then I waited 11 days to get my deposit back. I made the deposit to secure a car and mr. Gonzalez never called me back to tell me if the car was there or not. That’s the reason why I asked for a deposit refund. I will never go back to this dealership and more will never tell people or friends to go there. More

Jt and Dallas were extremely helpful and knowledgeable. I appreciated how they are upfront and answer all my questions. Great service guys thanks so much! appreciated how they are upfront and answer all my questions. Great service guys thanks so much! More

Christian and Manny was awesome with me. They found me a new SUV and low payments which was great for my budget. Thanks guys y’all the best new SUV and low payments which was great for my budget. Thanks guys y’all the best More

These people are a scam they have no fear of God! Very dishonest and very disappointing. I traveled over 2 hours and the manager and the salesman LIED please do not get sucked into this dealership. I'm dishonest and very disappointing. I traveled over 2 hours and the manager and the salesman LIED please do not get sucked into this dealership. I'm going to also tell as many people as I know to stay away!! God has a day of reckoning and everyone of if they don't repent they will have to deal with the Lord! Very dishonest people please do not waste your time!!! More

Don't recommend this place, they're not professional, as soon you purchase the car no more service. Worst place 😪 they need to be honest, if you put a advertisement in the website for a price, they need t soon you purchase the car no more service. Worst place 😪 they need to be honest, if you put a advertisement in the website for a price, they need to honor that price. They stole 3,000 from me More

I’d give zero stars if that were an option. My 2012 Sorento’s engine seized 3 hours into an 18 hour drive to a new home. The tow truck driver informed me it was a recall issue and took me to the neares Sorento’s engine seized 3 hours into an 18 hour drive to a new home. The tow truck driver informed me it was a recall issue and took me to the nearest Kia Dealership. I arrived at approximately 11:00 and didn’t leave until nearly 9:00! I had to purchase a vehicle so I could get on my way. The salesperson would not listen to me and offered 2 vehicles for me to purchase. Both vehicles doubled my car payment and neither were vehicles I was interested in purchasing. I was not given the opportunity to test drive either of them! They knew I was in a desperate situation and took advantage of it. I asked to speak to the general manager but my request was ignored. I was told that I was being difficult and spent hours sitting alone with nobody telling me if Kia would replace the engine so I could get more than $1,000 for my trade. The only good thing about this Dealership is the Nigerian gentleman whose name escapes me. I honestly don’t know how this place remains in business. I’ve been purchasing cars since 1990. This was, by far, the worst experience I’ve ever had buying a car. I only hope that, now that I’m settled, I can get out from under this loan and trade my vehicle for something more suitable for my needs. Avoid this place at all cost! More

Not sure what's going on at this dealership. I was on their website found a vehicle I wanted. We went from Tampa to Longwood to check the vehicle out only to be told it wasn't there that it was being shi their website found a vehicle I wanted. We went from Tampa to Longwood to check the vehicle out only to be told it wasn't there that it was being shipped and it was suppose to have been there 2 days prior( told later was personal vehicle of Kia employee). We sat with the salesman who got all our info to work up the deal. Sales Manager Caesar was writing the deal up. Our salesman brought it to us and we weren't happy with it because of extra charges on it. When on the website even said a $995 charge would be waived. Also we were then told this was the other Sales managers personal vehicle. They were charging it regardless.Then to fix it they gave $1000 drop and then added the $995 back and also a RECON fee of $2250 . And they were asking for thousands of dollars down. Also telling me my cars are not worth what KBB said... they both were bought from that same dealership new 2019 Kia Soul 15k miles and Kia Optimal 2019 7k miles with extras. Said optimal not worth anything because they stopped making them and have K5 now. It was all crap..they hike up the prices sucker you into buying then when you want to trade up you find out how bad of a deal you made. Since we walked away from that deal because there was no way we were doing it and be that upside down. I opted to call back and speak to Javier the other sales manager who helped with my last two buys. Well I asked instead of buying his personal vehicle that was the one on their website that we drove to see that we wanted to buy a brand new one to see if it would help with the $ they were giving for kbb value of the 2 cars. He said he would look at it call me back in 15 mins. Didn't hear from him called back later that evening guy said he would have someone get back to me. That never happened so next morning called my salesman Dellis told him what was going on he said give me 10 I will find out and let you know. Well he calls back says we don't have any of the vehicle you want to even work up a deal and that's why no one called back. Their website has shown 6 available new for almost a week of me searching and still does. I would not recommend the dealership because now I feel like they are doing some shady business. More

I agree with all of these one star ratings. I, like another review I've read, have not had a worse experience in my entire life of car buying. I am 47 years old, a professional, with decent credit. I h another review I've read, have not had a worse experience in my entire life of car buying. I am 47 years old, a professional, with decent credit. I have also bought my last two vehicles from this dealership. Never again, nor will I recommend this dealership. I will even go so far as to go out of my way to mention this dealership as one to stay away from. I am a business major, have my MBA, and lots of connections in the Orlando business community. In all of my years of business school and networking, I have never been more appalled at the practices I witnessed here. I brought my daughter in to help her purchase a vehicle, which was to be a graduation gift and her first car, so needless to say she was extremely excited about this experience. To our horror, after the attempt of the the finance manager (Ceasar), and the salesman (Anthony), tried to punish us for leaving briefly to check another auto purchase elsewhere (as a responsible consumer would) they tried to raise the price on a deal they were willing to offer us only a few short hours before. Upon return, and much consideration, we decided to go with the prior deal after literally having to fight to get them to come back to the deal that was put in front of our face a few hours before. This already made me uncomfortable and leery of the shady behavior. Next, after signing numerous papers, and spending another 4 hours waiting, they got the hopes up of this young girl who at this point was over the moon with this car. They let her sit in the car and put her things in it while waiting for me (Dad) to finalize the paperwork. Upon finally getting called back to the finance manager (at this point it had been 7.5 hrs spent at this dealership) we sat signing paperwork. Suddenly, the finance manager gets up and walks out and says "one moment please". He then returns with Ceasar, and explains that they could not finalize this deal because the car had a lien from another lender. I was completely dumbfounded, flabbergasted, and in dismay that a business would not do their PRIMARY due diligence and assure that the vehicle they were taking in from a prior customer had no liens! If it wasn't so heartbreaking to my daughter, and exhausting for me dealing with them for 8hrs of my Saturday, it would be downright hilarious. Nevertheless, it was not funny at all. We packed up our things, after they apologized for their mistake and offered us gift cards for our troubles (which we never got, in fact we never heard a peep from either Anthony nor Ceasar again). It also took many days to receive a refund for my down payment, which took seconds to remove from the bank on that day. Ultimately, this was by far, no exaggeration, the worst car dealership experience I've ever encountered. I will let everyone I know who is looking for a car (I have a lot of connections with families of teenage children who are now or soon will be of driving age, including my own) to steer clear of Kia North. More