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Greenway Kia North
Longwood , FL
2,764 Reviews
About Greenway Kia North
Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA!
Please visit us today on line www.greenwaykianorth.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,764 reviews
January 09, 2020
Quick fix I made an appointment at a time convenient for me. They got my car in right away, and I didn't have to wait long for the repair. It was only a window I made an appointment at a time convenient for me. They got my car in right away, and I didn't have to wait long for the repair. It was only a window that wouldn't close, but it was still an easy in and out experience. More
by zuni4
Employees Worked With
AJ Lombardi
January 05, 2020
Exceptional customer service The staff, David and the sales representative and ultimate the finance office guy, were exceptional friendly patients and honest. They showed me a few The staff, David and the sales representative and ultimate the finance office guy, were exceptional friendly patients and honest. They showed me a few cars that were on my budget price allowing to make a good choice. More
by ruthoviedo
Employees Worked With
David , Salah Mani
December 31, 2019
KIA TELLURIDE Went in for an oil change on my 2015 KIA OPTIMA and came out with a 2020 KIA TELLURIDE. How about that?! Hats off to OMAR and JAVIER!! Great work! Cou Went in for an oil change on my 2015 KIA OPTIMA and came out with a 2020 KIA TELLURIDE. How about that?! Hats off to OMAR and JAVIER!! Great work! Couldn't have done without you guys! More
by Rocapiedra
Employees Worked With
Omar Pacheco and Javier Rodriguez
December 29, 2019
great job great service service adviser and and all employees of KIA North, I very happy to come for service my car because great service they have great service service adviser and and all employees of KIA North, I very happy to come for service my car because great service they have More
by Andrzej Farkowski
Employees Worked With
Chris
December 19, 2019
In and out with no problem, great customer service. Would do it again when buying my next car. Dave was very profesional and knows his cars. Thanks do it again when buying my next car. Dave was very profesional and knows his cars. Thanks More
by borincanias
Employees Worked With
Casey Coffee, Erik Fritz, AJ Lombardi
October 02, 2019
Excellent service from day one with our two KIA purchases thanks to everyone a very satisfied customer and planning on making future purchases many thanks again thanks to everyone a very satisfied customer and planning on making future purchases many thanks again More
by Juliensdad
Employees Worked With
AJ Lombardi
September 06, 2019
Bad Experience and Clueless Dealership On July 24, 2019, I went to Greenway Orlando Kia North to have an oil change and tire rotations using a warranty service that was offered (driver plus On July 24, 2019, I went to Greenway Orlando Kia North to have an oil change and tire rotations using a warranty service that was offered (driver plus+) when bought my car at another Kia dealership in which didn't have to pay for the first 7 oil changes and tire rotations. My new 202 Kia Soul was getting its first oil change and tire rotation. It looks that 1 person was doing it all because even though I had an appointment I had to wait in my car in line for a while until a service advisor came to me. Once my car was done I saw it parked outside by the front door of the waiting room. After about 20 minutes of no one telling me that it was done, I went an asked. Was told they were getting ready the paperwork. 20 minutes later I was finally out of there. There was no need for that long of a wait when the car was done. To add to more to this bad experience with this dealership, on July 26, 2019 I received a phone call from them letting me know that the part for the horn that was ordered the day I went for the oil change is in. This is regarding a recall on my car. I don't remember them telling me something about this but when I looked on the paperwork is listed but it says nothing about a recall. Instead, it says CUSTOMER STATES INOPERATIVE HORN REPLACEMENT HORN ORDERED PART ORDERED. I did NOT tell them anything about problems with the horn as their paperwork says. I also noticed that it also says the same thing CUSTOMER STATES for the oil change, multi-point inspection, alignment check, and tires rotation. I told the person that called me about this supposedly recall with the horn that I don't remember them telling me anything about this and also I have not received any written notification in the mail as I always have received on cars when there are any recalls and that they are required to send to car owners. I also told them that I won't be going back to that dealership because is far from me than the other 2 dealerships (Orlando Kia West and Orlando Kia East) I can go and have the oil changes done at and also it wasn't a good experience when I went this first time. He told me that Kia won't ship the part to another dealership or pay for it again and it has to be done there. I told him that then it won’t get done. After contacting Kia directly to find out about this horn recall as that was told about, they told me that there is NO RECALL at all on my car. They don't even sure what this dealership is talking about. Who knows what is going on at Greenway Kia North. They are obviously CLUELESS and a horrible dealership to do business with. This was my first dealing with Greenway Kia North and will be my last. I would NOT recommend anyone to this dealership. Will be posting online about this experience with them in my opinion, anywhere that I have a chance to let others know. More
by magicalwizard
Employees Worked With
NA
July 24, 2019
Switched selling price from advertised 22,000 to 29,000 in pile of paper work. Beware. This dealer is part of Greenway Group. I would never go back. from advertised 22,000 to 29,000 in pile of paper work. Beware. This dealer is part of Greenway Group. I would never go back. More
by shocked
Employees Worked With
Fati
July 19, 2019
Horrible I was in the Orlando north location twice last week. The first time they wouldn’t take my trade because of structural damage which is understandable. I was in the Orlando north location twice last week. The first time they wouldn’t take my trade because of structural damage which is understandable. So I told Ricardo that I would be back tomorrow or they next day to get the journey after I sold my car. The deal we talked about that day was they were going to waive the loyalty fee because I purchased a 2017 Kia shortage there a couple years back but I told him when I return I’d like a better deal. I came back two days later after Carvana purchased my car that morning. I told Ricardo I’m there to purchase the journey work out a better deal I’m interested in the warranty also but see what you can do. He came back and told me he can waive the loyalty fee and I told him ok go work me a better deal that’s the same deal you gave me the other day it’s not good enough. He came back and said there is nothing he can do because the car is below cost. So I said ok I’ll take the car but no warranty because I can’t afford it. They came back and tried to force me to buy the warranty and to finanace with them I said no. The internet director said “I can not sell you this car without you buying the warranty with it” I believe this is illegal right!? I told him I’m not using your financing and I’m not buying the warranty. He starred at me for a good 30 seconds angry and Ricardo asked him to leave. This is very in appropriate behavior from someone in your management crew. I was ready to purchase and the operations manager came and said the same thing but he said that he can’t sell me that car for that price because it is under cost and can’t be sold without the loyalty fee I told him that is not what it says online. I showed him what it said and they still did not want to sell me the car. I wanted to buy it for what it’s advertised for. This was a horrible experience and I will never return to this dealership again. I’ve purchased two cars here and my family and friends purchased after me also. A old co worker was there looking for a car and I called him to tell him not to go back and he didn’t. Something needs to be done about this. The journey is still on sale on your website and is now even cheaper than when I wanted it. WOW I will be reporting this to the BBB and all areas where I can review. More
by James 01289
Employees Worked With
Ricardo, internet director and operations manager
July 18, 2019
2nd appt to get recall on 2012 Kia sportage serviced Was given 11:30 recall appt 1st time. car not taken in until 1:30 told oil pan not dripping given keys sent on my way. Received another recall letter Was given 11:30 recall appt 1st time. car not taken in until 1:30 told oil pan not dripping given keys sent on my way. Received another recall letter stating dealership should replace oil pressure switch with new updated one to prevent oil leak in future. Arrived for 8:30 appt. By 11am car still not inside garage for service. Told they were running behind. Then asked for my information stating they dont have my prior visit or car in their system. I have been here 3.5 hours and still waiting! People who came after me have come and gone. 16 people in waiting room. I do not recommend this Kia dealership! Just got car back at 12 noon. Told they have to order the switch. That will be my 3rd visit to get same recall serviced. More
by Kia dissatisfied
Employees Worked With
Michael Shaw service Mgr
