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Greenway Kia North

Longwood , FL

4.3
2,683 Reviews
About Greenway Kia North Greenway Kia in Central FL caters to the needs of each individual customer. We know that you have high expectations, and as your car dealership we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! The number one Kia Dealer in Orlando promises value and to treat you like family on the best selection of pre-owned inventory as well as the hundreds of new models including: Sedona, Sorento, Sportage, Forte, Forte Koup, Optima, Rio, and the Soul and the ALL NEW Cadenza! Remember, We Wanna See Ya in a KIA! Please visit us today on line www.greenwaykianorth.com.
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625 N US Highway 17-92

Longwood , FL

32750

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Showing 2,683 reviews

September 13, 2024

They answer the calls but forget to f/u and didnt say that they dont take credit cards. They kept my car for 2 weeks and it wasn't until then that they gave me a rental where I had to miss work and I More

by Valeria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

Valeria, we apologize for the inconvenience you experienced at Greenway Kia North. Your feedback is important to us and we'll work on improving our communication and service processes. Thank you for bringing this to our attention.

September 12, 2024

Muchas gracias excelente atención 100% recomendados me ayudaron en todo lo posible y me aclararon siempre las dudas More

by Luis millan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Sanz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Greenway Kia North responded

Luis, gracias por sus amables palabras! Nos alegra saber que tuvo una excelente experiencia con el equipo de Greenway Kia North. Estamos aquí para ayudarle siempre!

September 12, 2024

It should not take almost 4 hours for an oil change Only refreshment was cold coffee. More

by LBELIK8865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

We apologize for the unsatisfactory wait time. This is not the prompt service we strive to provide for our clients, and we hope to have the opportunity to improve your experience with us next time. Please reach out to me if you would like to discuss this further. Jose Vega - Service Manager - josevega@greenwayauto.com

September 11, 2024

Bad communication, I waited for almost 2 and a half hours with no up date on my car. When I asked he said they couldn't get the car before mine out of the bay. But they started on my car and it would be at l More

by katwolfe530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saul, service dept. 2 stars
Sep 17, 2024 -

Greenway Kia North responded

We apologize for the long wait and lack of communication during your visit. This is not the level of service we aim to provide, and we're sorry for any inconvenience caused. If you'd like to discuss this further or have any other concerns, please reach out directly. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 11, 2024

Saul Ruiz was very professional & responsive in a timely manner. This was a vast improvement over previous experiences I had at the same location. More

by bp_asher_grey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Ruiz
Sep 11, 2024 -

Greenway Kia North responded

We're glad to hear that Saul provided a professional and responsive experience at Greenway Kia North. Thank you for giving us another chance, and we appreciate your feedback!

September 10, 2024

Saul was amazing. He got my services pushed thru in record time and Inwas on time for work. He was professional and very genuinely helpful. More

by deannahart2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 10, 2024 -

Greenway Kia North responded

Deanna, we're glad to hear Saul provided such efficient and professional service at Greenway Kia North. Thanks for sharing your experience!

September 10, 2024

Theo did a great job getting me checked in and keeping me updated throughout the day. More

by bobturner2114
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo - 5 stars
Sep 11, 2024 -

Greenway Kia North responded

We appreciate your business and your kind words for Theo! Thanks from the Greenway Kia North Team!

September 09, 2024

I had a scheduled appt for service wasn't given a call to update vehicle status on Friday , Saturday I had to call again still wasn't done and no phone call later to say it was staying . Today I had to ca More

by robertadiaz73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Greenway Kia North responded

Roberta, I apologize for the lack of communication and incomplete service you experienced. This is not the level of service we strive to provide and I'd like to make things right. I will reach out so we can address this effectively. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 09, 2024

This is not my usual dealership I go to. However , my tire went flat and I was far from home. They took me in without an appointment and made sure I was taken cared of before I left. I defin More

by jessijhdzvp83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2024 -

Greenway Kia North responded

We're glad we could assist you in a pinch here at Greenway Kia North! Thank you for recommending us and recognizing our commitment to customer care. Safe travels, Jessi!

September 09, 2024

I had appointment for and oil change and rotate tires, 3 hours later…too long More

by Lleer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Parsons
Sep 17, 2024 -

Greenway Kia North responded

We are sorry to hear about the long wait times for your oil change and tire rotation. We always aim to provide the best service possible, and we clearly missed the mark this time. Please reach out to me directly so we can work towards resolving this issue. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

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