Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Greenway Kia North - Service Center

Longwood , FL

4.3
1,642 Reviews
Call Service Center (844) 599-0449

1,642 Reviews of Greenway Kia North - Service Center

Sort by
November 23, 2023

Attentive service. Customer friendly. Convenient location. Timely service. Friendly staff. I will return for future auto needs. More

by neighv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles.
Report | Print
Nov 26, 2023 -

Greenway Kia North responded

Neighv, we're glad to know you found our service at Greenway Kia North attentive and timely. We look forward to seeing you for your future auto needs!

November 23, 2023

I am very pleased . Thanks for washing my car.My cear is running differently and I am very pleased More

by CLARKRD45
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Nov 26, 2023 -

Greenway Kia North responded

Thank you for the five-star review of Greenway Kia North! It was a pleasure washing your vehicle and ensuring everything was running smoothly. Safe travels!

November 22, 2023

Good service and drop off and pick up for the wait. Kind associates, caring, friendly. More

by Annellebarse0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Vega
Report | Print
Nov 22, 2023 -

Greenway Kia North responded

Thanks so much for the great review! We look forward to your next visit to Greenway Kia North!

November 22, 2023

Friendly, informative and accommodating. He let me know when it would be finished, he was accurate. More

by sandravittetow
Recommend Dealer
Yes
Employees Worked With
Charles Jones
Report | Print
Nov 22, 2023 -

Greenway Kia North responded

Thanks for sharing your positive feedback with the Greenway Kia North team! We look forward to assisting you next time.

November 21, 2023

I love the service department. They are always efficient and very cordial. I hate the sales department but I keep coming back just for the service dept. More

by ANNETTESCHNEBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Nov 25, 2023 -

Greenway Kia North responded

Annette, it's great to know you've had positive experiences with our service team at Greenway Kia North! However, we're sorry to see our sales department hasn't left the same positive impression. If you're willing to share more details here that might help us make improvements, we're happy to hear your feedback. Please feel free to reach out. Thank you! David Andrews - General Manager - davidandrew@greenwayauto.com

November 21, 2023

The wait on service is beyond unreasonable. Waiting 3/4 hours to get an oil change should not take so long. Need to better customer service and faster service. As employees don’t seem to care. More

by jackiewhatley11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Gansham
Report | Print
Nov 25, 2023 -

Greenway Kia North responded

We're sorry to learn about your long wait for an oil change—we understand how valuable time is and apologize if our service did not meet expectations. We are committed to improving the speed of our services without compromising quality, as well as ensuring all employees demonstrate care towards customers' needs. Please feel free to reach out so we can discuss this further. Thank you, Jose Vega - Service Manager - 407-571-1234

November 20, 2023

Charles was very good and suggested to get tired rotated along with oil change. I was afraid it would take too long but he assured me it wouldnt take any longer. More

by Marie.beckler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Report | Print
Nov 20, 2023 -

Greenway Kia North responded

Marie, we're glad to know Charles was able to assist you efficiently at Greenway Kia North! We always aim for timely service so it's wonderful to hear we hit the mark. Thanks for your review!

November 20, 2023

My service advisor, Francisco, was very helpful. I greatly appreciate it. Always makes sure that all check points are complete. During the oil change. More

by Mary
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Report | Print
Nov 20, 2023 -

Greenway Kia North responded

Mary, we're glad to know Francisco was able to provide you with a thorough and helpful service experience at Greenway Kia North. Thanks for the positive feedback!

Feb 18, 2024 -

Mary responded

My service advisor was knowledgeable. My experience with dealership service has always been positive. The staff is welcoming and professional. I always return for my car's oil change. They do a great job.

November 19, 2023

Chris was awesome! Very courteous. He kept me updated on that status of my vehicle and made sure to follow up with me after my vehicle was service. His customer service More

by melimel2180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Andrew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gansham, Jose Vega
Report | Print
Nov 20, 2023 -

Greenway Kia North responded

We're so glad to know that Chris provided you with excellent service at Greenway Kia North! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

November 19, 2023

Great experience I had a great experience with dealership on my last visit and customer service More

by Staceylynn3
Recommend Dealer
Yes
Employees Worked With
Theo
Report | Print
Nov 20, 2023 -

Greenway Kia North responded

We are so happy that our Greenway Kia North team earned your five stars. Thanks, Stacey!

1
...
122
123
124
...
165