Jennifer Mcclung
Jennifer Mcclung at Greenway Kia North

Jennifer Mcclung

Service Advisor

Greenway Kia North

625 N US Highway 17-92
Longwood , FL 32750

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4.5
351 Reviews
4.5

351 Reviews

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351 Reviews of Jennifer Mcclung

July 10, 2026

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Employee Rating

Jennifer was very attentive to me and explained everything I told her to the mechanic who worked on my car. At first they couldn't find what was wrong but after being so persistant they did. I ha More

by JEHEIS123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2026

Greenway Kia North responded

It is great to read that Jennifer’s attentive approach and persistence uncovered the issue when other garages could not. We appreciate you trusting our team with your Kia and look forward to assisting you again if any needs arise.

July 01, 2026

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Employee Rating

I felt like I had to fight for everything I got. It is painful to have to fight for what they should be willing to give. More

by tenisgr8
Recommend Dealer
No

Other Employees Tagged: Jennifer Mcclung

Jul 06, 2026

Greenway Kia North responded

Here at Greenway Kia North, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't live up to expectations. Thank you for bringing it to our attention. We would love the opportunity to touch base with you and address your concerns once we've heard the full story. Please reach out to us at your convenience. Thank you.

Jul 01, 2026

tenisgr8 responded

You should do better. I don’t think there should be Miscellaneous charges. They should be covered in parts or labor. I shouldn’t have to ever pay for document storage ( which I didnt). This is a dealer problem. I don’t need you to keep my information. When I’m having service done you should give me credit for available coupons. Instead you overcharged me for the service per the listed charge on the coupon. Any discount I received was because I had to argue for it. Really doesn’t make me want to visit again. Eventually I’ll need a new car.

July 01, 2026

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There was a 3% credit card surcharge and a $4. 99 doc fee tacked on my my bill. Death by a thousand fees so Greenway Kia gets 1 star. More

by CE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 06, 2026

Greenway Kia North responded

We're sorry to hear about your experience here at Greenway Kia North. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 23, 2026

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Employee Rating

Jennifer was excellent. Service was timely but expensive. Side note: I appreciated NOT being accosted by someone in the driveway saying I should consider getting a new winds More

by BRENDALARRO0
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Mcclung

Jun 25, 2026

Greenway Kia North responded

Brenda, we are very happy to have provided you with such a positive experience here at Greenway Kia North! We sincerely value your business and look forward to your next visit.

June 11, 2026

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Jennifer immediately greeted me at my car and introduced herself. Explained what was going on And what I knew was wrong with it. She followed up with me the next day about it and I was not 100% with the pho More

by yari.thompson21
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hamza Ammor, Luis P.

June 11, 2026

Dealership Rating
Employee Rating

Brought my Kia Forte to the dealership to address an A/C issue that ended up being covered under warranty, also had them change my oil and air filter. Everyone I spoke to was very helpful and friendly and e More

by dane.burton2099
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Mcclung

June 11, 2026

Dealership Rating
Employee Rating

Always have a pleasant experience here when I bring my car for service. Bought the car here and it they have never been less than awesome! More

by merrill1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 11, 2026

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Employee Rating

2nd time bring Kia for service and got Kia dirty both time the last one was worse oil all under hood n seats More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Fabian (Fley) Fleifel

June 02, 2026

Dealership Rating
Employee Rating

Wonderful! Jennifer Mcclung was amazing! She was informed and helped with everything I needed. She is the best part of Greenway Kia . More

by Jneeleyrbz
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Mcclung

June 02, 2026

Dealership Rating
Employee Rating

Great service and hospitality Better experience than the other dealerships they helped me understand what is needed More

by Vanda.monti
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Mcclung

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