Jennifer Mcclung

Jenn was awesome, so friendly and helpful from start to finish. Seating area was nice had water, coffee and snacks finish. Seating area was nice had water, coffee and snacks More

by Rachels029 Verified Customer Verified Customer

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It would be way to long. Not good communion ! Phone system is unbelievable. Just another service in the shop. One week and not even rince of the car. Don't care for the custo Not good communion ! Phone system is unbelievable. Just another service in the shop. One week and not even rince of the car. Don't care for the customer just a job. More

by GRANDMAFLAMINGO Verified Customer Verified Customer

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Great service, wonderful service writer, Jennifer. I recommend you service department to everyone. ?? ?? I recommend you service department to everyone. ?? ?? More

by clapointe7 Verified Customer Verified Customer

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Great Just great stop asking me Ayala yea make. Gajana stall hand a hahaha Again Gajana stall hand a hahaha Again More

by anthonyszoke34 Verified Customer Verified Customer

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Ton of availability to get my car in quickly. Was able to drop off after hours, convenient. Didn't try selling me on anything I didn't need. Was able to drop off after hours, convenient. Didn't try selling me on anything I didn't need. More

by stacey.dolbear Verified Customer Verified Customer

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I was disappointed with the cost of service. Axle 4000 dollars seems should be under warranty spark plugs 1200. Bright spit was shuttle service I didn't think I'd need it for an oil change Axle 4000 dollars seems should be under warranty spark plugs 1200. Bright spit was shuttle service I didn't think I'd need it for an oil change More

by lnimmons1960 Verified Customer Verified Customer

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Great customer service by Luis Rolon who greeted me and explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would explained everything he was going to do for my car. He kept me informed of how the service area was doing and also gave me information on what would be next for my car and when I should expect to do the work as far as a timeline. He was kind and very respectable to me. More

by smontgomery6 Verified Customer Verified Customer

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I haven't got response on the issues and vehicle ready to pick up. I need to call multiple times on that day to check and car service doesn't had car wash with driver seat cleaning pick up. I need to call multiple times on that day to check and car service doesn't had car wash with driver seat cleaning More

by balasundar.Srinivasan Verified Customer Verified Customer

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Jennifer did a great job of helping me sort thru Kia recommendations for service. I was surprised by the subsequent text messages requesting approval but they were helpful, just was not warned about the recommendations for service. I was surprised by the subsequent text messages requesting approval but they were helpful, just was not warned about them. Service was completed in good time. Recall item still has no part in stock and is still outstanding. Paying the bill had two more surprises: multiple signatures on multiple pages; 3% fee for using credit card. Next time I will bring cash or check (no fee). More

by gkhudd Verified Customer Verified Customer

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Jennifer was excellent she kept informed throughout the day on the status of my Kia. day on the status of my Kia. More

by lisabowen72 Verified Customer Verified Customer

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