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Greenway Kia North - Service Center

Longwood , FL

4.3
1,646 Reviews

1,646 Reviews of Greenway Kia North - Service Center

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February 02, 2025

Too long of a wait to get service completed and not given information regarding needed follow up prior to leaving service area. More

by luceabay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Greenway Kia North responded

Thank you for sharing your feedback. We apologize for not meeting your expectations. Please reach out to us directly so we can address your concerns and provide the information you need.

February 02, 2025

My front passenger door wasn't, brought it back and still not fixed.. I also paid over 600.00 for my gas tank and problem not fixed.. after the second time they said it was what they feared and that the cost More

by mesantiago2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Greenway Kia North responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly, and we will do our best to address the issue.

February 02, 2025

Lleve mi auto O km con solo apenas 10 meses de un mínimo uso con una falla en la batería lo único que logré fue perder 10 días sin vehículo y tuve que llamar al remolque para que la llevara al concesionario More

by daiana1paz
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Mcclung
Feb 03, 2025 -

Greenway Kia North responded

Daiana, nos tomamos muy en serio los comentarios de los clientes y nos decepciona saber que su visita no estuvo a la altura de nuestros estándares habituales. Comuníquese con nosotros directamente para que podamos intentar ayudarlo. Gracias.

February 01, 2025

My car just stopped working. It stayed 1 and a half days at the dealership. Yesterday, 01/31, I picked it up and today, one day later, it stopped again and I'm in the middle of More

by Junior
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Mcclung
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Greenway Kia North responded

We apologize for any inconvenience you experienced. We would appreciate the opportunity to discuss this one-on-one so we can try to resolve this. Please contact us directly and we will do our best to address the issue.

February 01, 2025

Very quick diagnostic and a quick turnaround with parts needing to be ordered! Happy overall with the experience! More

by cnicholee97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Greenway Kia North responded

We're delighted to hear about your positive experience with our efficient service at Greenway Kia North, Nichole! Thank you for sharing, and we're glad everything went smoothly.

January 31, 2025

He was a courteous and explained everything in detail Plus, he did not forget about me and leave me sitting there waiting., he gave me updates while I waited Which was Appreciated More

by Lena1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Greenway Kia North responded

We're delighted to hear that you had a positive experience with our team at Greenway Kia North! Keeping our customers informed and comfortable is important to us. Thank you for sharing your feedback!

January 31, 2025

Thank you Lisan for keeping me updated in my car and for the fast service that you have provided me with. It truly was a pleasure working with you. Awesome Work!!! More

by vojeda587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Greenway Kia North responded

We're delighted to hear that Lisan provided you with fast and efficient service at Greenway Kia North! Thank you for sharing your experience, and we're glad it was a pleasure working together.

January 30, 2025

The service was very good, my advisor was excellent, I have no complaints about him. The only thing is that the car wash must be real, they left my car dirty. More

by alonzodnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Greenway Kia North responded

Thank you for your feedback! We're glad to hear that your advisor provided excellent service at Greenway Kia North. We apologize for the car wash issue and will address it with our team to ensure improvements are made. Your input is valuable, and we hope to serve you better next time!

January 30, 2025

Todo excelente no tengo que quejarme con nada el servicio y la atención fue muy bien More

by Gabyaguirre1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Greenway Kia North responded

Estamos felices de saber que su experiencia en Greenway Kia North fue positiva, Gaby! Gracias por elegirnos.

January 30, 2025

Excellent service. Timely service as well. Service reception was the best I experienced. Pleased with experience. More

by bcohillava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alby mercado
Jan 31, 2025 -

Greenway Kia North responded

We're delighted to hear that you had an excellent experience with our service team at Greenway Kia North. Thank you for sharing your feedback!

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