Greenway Kia North - Service Center

The service was Great. My advisor kept me updated on the service repairs. Thank you Greenway for always providing service excellence. My advisor kept me updated on the service repairs. Thank you Greenway for always providing service excellence. More

Lisan was very professional and explained things well. He was able to help me address the problem and with timely communication. He was able to help me address the problem and with timely communication. More

Excellent customer service very inviting waiting area always clean and free of clutter. Customer service staff vary Knowledgeable always willing to answer questions overall excellent experience! always clean and free of clutter. Customer service staff vary Knowledgeable always willing to answer questions overall excellent experience! More

Highly impressed with this location as I had been going to a different greenway Kia and didn’t have good experiences with services on car. I felt shamed every question I asked at the other location. I am a to a different greenway Kia and didn’t have good experiences with services on car. I felt shamed every question I asked at the other location. I am amazed by the difference in excellence at Greenway Kia North from my first call to make an appointment with Precious on the phone she made me feel cared for and heard. When I arrived I was greeted with great care and attention and empathy for my prior treatment. I will now only go to this location and want to thank the special care I was given!!!!!!! Thankful to Alby Mercado for the incredible care and attention you give with you job! Greenway is lucky to have employees like you! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 More

Your service department is the worst that I have ever dealt with in 35 years of being in the automotive industry. I wound up having to trade in a car with a blown up engine in it because Kia would not re dealt with in 35 years of being in the automotive industry. I wound up having to trade in a car with a blown up engine in it because Kia would not replace it and and it was still under warranty Now on the purchase side I dealt with Nena she was awesome. She answered every question tended to all my needs got me the vehicle I needed to put my daughter into and David. The manager got the payments right where they needed to be. I had no issues with them. They were both great. Nena was awesome. More

Each time I leave my Telluride for service, there is a delay. I call, no answer. Call again, transferred to service, they don’t pick up. I appreciate the shuttle service, but don’t understand 6 hours for delay. I call, no answer. Call again, transferred to service, they don’t pick up. I appreciate the shuttle service, but don’t understand 6 hours for an oil change. More

Service department is full of liars and covering their own xxxxx. Nena in sales is the best I ever felt with her and David were awesome. own xxxxx. Nena in sales is the best I ever felt with her and David were awesome. More

My was dropped off at 10-15 and I got it back at 12:30 . It was not served at all. Jeniffer never answered me any question she was worried in other cards bringing keys inside and papers but not my car. You It was not served at all. Jeniffer never answered me any question she was worried in other cards bringing keys inside and papers but not my car. You definitely lost a customer More

Trim is falling off one year old car. Been to location twice. Can't get me replacement parts. Its the blame it on parts shipments game. No one taking ownership. It's been months and I'm Been to location twice. Can't get me replacement parts. Its the blame it on parts shipments game. No one taking ownership. It's been months and I'm ashamed to drive a one year old vehicle, literally being held together with scotch tape. I still would like someone to help me. Thanks Ron Bryan 407 947 4786. More

I was grateful to get appointment so fast. It was great working with Noah also. It was great working with Noah also. More