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Greenway Kia North - Service Center

Longwood , FL

4.3
1,645 Reviews

1,645 Reviews of Greenway Kia North - Service Center

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September 26, 2024

I was lied to. Promised credit for diagnostics $300 but aside from completing my $4000 estimated repairs totally there, they wouldn’t even perform the oil change. I More

by tracyreneemoreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorothy? Not pictured
Oct 04, 2024 -

Greenway Kia North responded

This is very concerning to read. We strive for honesty and timely communication, so I apologize if we fell short here. I'd like to address this issue personally and ensure it gets resolved properly. Please reach out at your earliest convenience. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 26, 2024

Great service! Awesome staff!! Fast and friendly! Will be there again soon!! I love their WiFi I can work while wait for my car! More

by judyramirez34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hamza Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Achraf Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Kia North responded

Judy, we're delighted to hear you enjoyed the service and amenities at Greenway Kia North! Thanks for sharing your experience with us. See you again soon!

September 26, 2024

This dealership is great! They are fast to call back about any concerns or questions I have and their always able to help me out! More

by Alexisth97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Kia North responded

We're delighted to hear that our team at Greenway Kia North has been responsive and helpful with your concerns. Thanks for the great review!

September 26, 2024

Noah was excellent throughout the entire process. I took the shuttle home so Noah made sure to provide me with consistent updates throughout the day. Him and the entire service department are always More

by mattcreamer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Greenway Kia North responded

We're delighted to hear that Noah and our service team at Greenway Kia North provided you with excellent care and consistent updates. Thanks for the high recommendation!

September 26, 2024

Service experience was great! Much improved! Noah gave updates on the service process, so I never wondered what was going on and how long it would be. It was a refreshing change a More

by Robert Malone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Greenway Kia North responded

Robert, we're delighted to hear that Noah and the team at Greenway Kia North provided such a positive service experience for you. Thanks for sharing your feedback!

September 26, 2024

Jennifer was so nice and always available for my calls! However the dealership as a whole did not offer rental vehicles for service covered under warranty, gives me the run around on the reimbursement, and More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Mcclung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Greenway Kia North responded

Julia, while we're glad to hear Jennifer was a huge help, we apologize for the inconvenience with our rental vehicle policy as well as the extended service time. We appreciate your suggestions and will review our policies to improve future experiences. If you'd like to discuss this further, please reach out directly. Thank you, Jose Vega - Service Manager - josevega@greenwayauto.com

September 25, 2024

Respectful, cordial, explained everything clearly. Called as they promised. They relived my concerns regarding my services. More

by GLADYS.RAMOS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisan Siverio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Greenway Kia North responded

Thank you for sharing your experience! We're delighted to hear that our team at Greenway Kia North provided clear communication and addressed all your concerns. We appreciate your support!

September 23, 2024

They were very understanding that I had to leave before all work was done. Theodora brought up my car quickly so I could handle a family issue. Thank you for your patience and understanding More

by sagehoney910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theodora
Sep 23, 2024 -

Greenway Kia North responded

We're glad to hear Theodora and the Greenway Kia North team could accommodate your needs. Thank you for sharing your experience with us!

September 23, 2024

Saul was great to work with. Didn't try to oversell services and was polite and informative. More

by docrico12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul
Sep 24, 2024 -

Greenway Kia North responded

We're happy to hear Saul was great to work with during your visit to Greenway Kia North. Our team is committed to honest and informative service recommendations and we look forward to seeing you next time. Safe travels!

September 23, 2024

Had my first oil change on my new Niro at Greenway Kia North. Noah was my service coordinator. He was attentive, polite, caring, knowledgeable and did a great job! 5 stars for Greenway Kia and Noah and Mi More

by Kia Niro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Yager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ortiz
Sep 23, 2024 -

Greenway Kia North responded

We're delighted to hear that Noah and Mike provided such excellent service during your visit to Greenway Kia North. Thanks for sharing your positive experience with our team!

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