Greenway Kia North - Service Center

No clear information. Misguided by management not employees. Extra charge for services. Extra payment fee for credit card. Not logical explanation for any work and cha Misguided by management not employees. Extra charge for services. Extra payment fee for credit card. Not logical explanation for any work and charges from Manager. More

Todo excelente no tengo que quejarme con nada el servicio y la atención fue muy bien y la atención fue muy bien More

The service was very good, my advisor was excellent, I have no complaints about him. The only thing is that the car wash must be real, they left my car dirty. have no complaints about him. The only thing is that the car wash must be real, they left my car dirty. More

The repair process took 16 Weeks. No loaner car was offered. Communication was limited and mostly initiated by me. For the first 12 weeks there was no known estimate for completion No loaner car was offered. Communication was limited and mostly initiated by me. For the first 12 weeks there was no known estimate for completion date for the work. When I finally picked up the vehicle it had a broken battery that overheated on the way home and had to be replaced. I saw them jumpstart the battery to bring the “fixed” car to me and asked but was not really helped. The battery was blowing steam out relief holes by the time I got home. I also had to pay over $1000 to replace O2 sensors that were likely damage by the cause of the main repair that the vehicle was towed in for. Cyl head gasket leak - coolant into combustion- exhaust flowing by O2 sensors- likely gumming up sensors. Overall bad experience for me. More

The dealership was super fast and had the best communication out of all the many I’ve visited in the past, super trustworthy and will be going again! communication out of all the many I’ve visited in the past, super trustworthy and will be going again! More

He was very professional, knowledgeable and kind. He checked with me often to be sure I was comfortable and didn’t need anything more while I waited. He checked with me often to be sure I was comfortable and didn’t need anything more while I waited. More

When I came in recently the first time for work done no one told me I had to return for more work. I left thinking everything was completed that day. I got a call a week or so later about a part coming in one told me I had to return for more work. I left thinking everything was completed that day. I got a call a week or so later about a part coming in and to make an appt. Again, that I had no clue about More

Your parts supply is slow and wanting. However Dylan, is tenacious in helping solve your dealership shortcomings . A car wash and vacuum was also in.order. I also found a tool was left However Dylan, is tenacious in helping solve your dealership shortcomings . A car wash and vacuum was also in.order. I also found a tool was left on the driver's side floor( I returned it). Dylan's cost saving efforts, improved my opinion of a sloppy service department. More

Good service and sugestións on all crew menores at your dealer thaks and see next time dealer thaks and see next time More

Everyone was very pleasant and professional. Noah was outstanding with his knowledge of my vehicle, he let me know what was going on, when I should be expecting it to be finished. The other youn Noah was outstanding with his knowledge of my vehicle, he let me know what was going on, when I should be expecting it to be finished. The other young lady, sorry I forgot her name, but she was amazing, she told me that Noah would be my advisor anytime I come in and if I needed something else to come and see her. I appreciate the both of them so much, because it's rare to receive such outstanding service. Highly recommend More