Back

Greenway Kia West - Service Center

Orlando, FL

4.2
1,760 Reviews

1,760 Reviews of Greenway Kia West - Service Center

Sort by
April 30, 2024

Great service ! The facility squeezed my last minute appointment. Julia was amazing , great customer service More

by misfitkayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
May 01, 2024 -

Greenway Kia West responded

Kayla, we're so glad to know that Julia and our team at Greenway Kia West were able to accommodate your last-minute appointment. Thanks for the positive feedback!

April 30, 2024

Everyone was great! ! The gentlemen that signed me in so kind and helpful. The service manager is excellent!!! Thank you to all!! Martha Conley More

by Martha Conley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept great
May 01, 2024 -

Greenway Kia West responded

Martha, we're so glad to know you had a great experience with our team at Greenway Kia West. We appreciate your kind words and look forward to assisting you in the future!

April 30, 2024

Both the commercial and service areas are terrible, I asked if I had taken away the message that the car needed maintenance and they didn't take it away. I have to go again so they can take it off. More

by andrescastejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Ricardo Ojeda
May 01, 2024 -

Greenway Kia West responded

Andres, I'm sorry to learn about your recent experience. We strive for top-notch service and it sounds like we fell short this time around. Your feedback is important to us and we encourage you to please reach out so that we can discuss this further and ensure all outstanding concerns are addressed. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 28, 2024

I no that I can depend on the dealership to make sure that my car is service and provide me with the best service keep up the good work More

by WILLIEAHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Rodriguez, Ricardo Ojeda
Apr 29, 2024 -

Greenway Kia West responded

Willie, we're glad to know you can depend on us at Greenway Kia West for top-notch service. We appreciate your support and look forward to continuing the good work!

April 28, 2024

From the moment I walked in it felt like they were working for me not against me. And at the end I walked out with something better than I was looking for. More

by Mariaevemarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Greenway Kia West responded

Maria, we're delighted to know that our team at Greenway Kia West was able to exceed your expectations and help you find something even better than what you were initially looking for. Thanks for sharing your experience!

April 28, 2024

I came to the service center on my only day off work with my 7 month old child because someone told me there was a recall on my engine and it was important I come in. When I get there I was told to take ever More

by mrsannadias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Available
Apr 29, 2024 -

Greenway Kia West responded

I'm sorry to read about your recent experience at our service center. We strive for efficiency and clear communication, so it's disappointing that we fell short during your visit. I'd like the opportunity to make things right and ensure a smoother process moving forward. Please reach out when you have a moment. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

April 27, 2024

Amazing service by Elizabeth, and Ray, 10 stars, she helped me tremendously with my car, really flexible with my request More

by Henry33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth and Ray, Mark Foster
Apr 29, 2024 -

Greenway Kia West responded

Henry, we're so glad to know that Elizabeth and Ray provided you with top-notch service at Greenway Kia West. We appreciate your feedback and look forward to assisting you in the future!

April 27, 2024

The service was good and workers experience Greenway kia is a good dealership to buy your car More

by valriecampbell136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Hoad
Apr 29, 2024 -

Greenway Kia West responded

We are so happy that our Greenway Kia West team earned your five stars. Thanks for working with us!

April 27, 2024

Great dealership and service center. They're always so quick to check you in and get started on the services requested. I usually just stay there and wait for them to finish with the ser More

by GABRIEL.lSANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Gabriel
Apr 29, 2024 -

Greenway Kia West responded

Gabriel, it's great to know that you're satisfied with the quick and efficient service at Greenway Kia West. We appreciate your positive feedback!

April 27, 2024

They were very attentive and helpful. Went above and beyond to make it an excellent experience. More

by eruizmateo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Agosto in Service
Apr 29, 2024 -

Greenway Kia West responded

We are glad to hear that our team provided excellent service. Thanks for choosing Greenway Kia West!

...
112
...