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Greenway Kia West - Service Center

Orlando, FL

4.2
649 Reviews
Call Service Center (844) 706-0067

649 Reviews of Greenway Kia West - Service Center

Sort by
May 01, 2024

I had great experience. Thank you Julio for your fast and expedient help in resolving my issue. Thank you again. More

by TAQUATAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio-Service Department
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May 01, 2024 -

Greenway Kia West responded

We're glad to know you had a great experience at Greenway Kia West! Your kind words about Julio's quick and efficient help are much appreciated. Thank you for your review!

Helpful
May 01, 2024

Was a rough start but the service team was able to get everything taken care of in a professional manner More

by Xguetzloe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Helpful
May 01, 2024

Brought my vehicle for recalls and my vehicle left worst that it came they broke my air vent for the driver side and my vehicle after the recalls were done my blinkers didn’t work More

by yexziel
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Nguyen
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Helpful
April 30, 2024

Both the commercial and service areas are terrible, I asked if I had taken away the message that the car needed maintenance and they didn't take it away. I have to go again so they can take it off. More

by andrescastejon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Ahumada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Greenway Kia West responded

Andres, I'm sorry to learn about your recent experience. We strive for top-notch service and it sounds like we fell short this time around. Your feedback is important to us and we encourage you to please reach out so that we can discuss this further and ensure all outstanding concerns are addressed. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Helpful
April 30, 2024

Great service ! The facility squeezed my last minute appointment. Julia was amazing , great customer service More

by misfitkayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
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May 01, 2024 -

Greenway Kia West responded

Kayla, we're so glad to know that Julia and our team at Greenway Kia West were able to accommodate your last-minute appointment. Thanks for the positive feedback!

Helpful
April 30, 2024

Everyone was great! ! The gentlemen that signed me in so kind and helpful. The service manager is excellent!!! Thank you to all!! Martha Conley More

by Martha Conley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept great
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May 01, 2024 -

Greenway Kia West responded

Martha, we're so glad to know you had a great experience with our team at Greenway Kia West. We appreciate your kind words and look forward to assisting you in the future!

Helpful
April 28, 2024

I came to the service center on my only day off work with my 7 month old child because someone told me there was a recall on my engine and it was important I come in. When I get there I was told to take ever More

by mrsannadias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Available
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Apr 29, 2024 -

Greenway Kia West responded

I'm sorry to read about your recent experience at our service center. We strive for efficiency and clear communication, so it's disappointing that we fell short during your visit. I'd like the opportunity to make things right and ensure a smoother process moving forward. Please reach out when you have a moment. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

Helpful
April 28, 2024

I no that I can depend on the dealership to make sure that my car is service and provide me with the best service keep up the good work More

by WILLIEAHAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Ojeda
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia West responded

Willie, we're glad to know you can depend on us at Greenway Kia West for top-notch service. We appreciate your support and look forward to continuing the good work!

Helpful
April 28, 2024

From the moment I walked in it felt like they were working for me not against me. And at the end I walked out with something better than I was looking for. More

by Mariaevemarta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Greenway Kia West responded

Maria, we're delighted to know that our team at Greenway Kia West was able to exceed your expectations and help you find something even better than what you were initially looking for. Thanks for sharing your experience!

Helpful
April 27, 2024

Amazing service by Elizabeth, and Ray, 10 stars, she helped me tremendously with my car, really flexible with my request More

by Henry33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elizabeth and Ray
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Apr 29, 2024 -

Greenway Kia West responded

Henry, we're so glad to know that Elizabeth and Ray provided you with top-notch service at Greenway Kia West. We appreciate your feedback and look forward to assisting you in the future!

Helpful
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