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Greenway Kia West - Service Center

Orlando, FL

4.2
1,793 Reviews
Call Service Center (844) 706-0067

1,793 Reviews of Greenway Kia West - Service Center

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March 11, 2024

What I came in there for wasn't fix, I waited 2 hours for Marti to say, they didn't fine the issue and I didn't bring the mechanic out so I can show him. What is the problem once they seen the problem they s More

by NIVIRGO72
Recommend Dealer
No
Employees Worked With
Marti
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March 10, 2024

Jessica was very through & did everything efficient in order to assist me. She was very helpful. More

by Lyndjo60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 11, 2024 -

Greenway Kia West responded

Thank you for taking the time to review Greenway Kia West! We'll make sure your kudos reach Jessica.

March 10, 2024

Efficient and friendly. Julio was efficient and friendly. The waiting area is comfortable and the service personnel did a great job on our vehicle. More

by SUSIEPOP
Recommend Dealer
Yes
Employees Worked With
Julio
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Mar 11, 2024 -

Greenway Kia West responded

Susie - We're glad to know you found our service efficient and friendly at Greenway Kia West. Thanks for your kind words about Julio and the rest of our team! We look forward to seeing you again next time.

March 10, 2024

Great, been a long time customer Love the dealership, haven't had any problems. Will always bring my car back. More

by ariellemayes
Recommend Dealer
Yes
Employees Worked With
Marty
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Mar 11, 2024 -

Greenway Kia West responded

Arielle, we're so glad to know you've had consistently great experiences at Greenway Kia West. We appreciate your loyalty and look forward to continuing our service for you in the future!

March 09, 2024

There is really nothing I always have a good experience at the dealership Everyone is nice and professional More

by latoniadennard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica
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Mar 11, 2024 -

Greenway Kia West responded

Latonia, we're delighted to know you always have a good experience at Greenway Kia West. Thanks for your kind words about our team's professionalism and friendliness!

March 07, 2024

Good Everything good but u take too many surveys Everything good but too many surveys I have a life More

by RICHINORLANDO1
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toni
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Mar 08, 2024 -

Greenway Kia West responded

Thank you for taking the time to leave Greenway Kia West a five-star review! We always appreciate when our customers take the time to share their feedback.

March 07, 2024

I didn't want my car washed bcuz the area is muddy, I declined the service but they washed it anyway and muddied the interior. More

by drogers587
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
idk, don't remember her name.
Report | Print
Mar 11, 2024 -

Greenway Kia West responded

We're very sorry for the misunderstanding about the car wash. Thank you for bringing this issue to our attention - we'll ensure it doesn't happen in the future! - The Greenway Kia West Team

March 07, 2024

Awesome service. Reasonable prices. Paid very special attention to detail on my car. Elizabeth was friendly, courteous, fast, and detailed. 10/10 stars! More

by SHACHOU2001
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Mar 07, 2024 -

Greenway Kia West responded

We're glad to know that Elizabeth and our team at Greenway Kia West provided you with top-notch service. We appreciate your kind words and the 10/10 rating!

Mar 07, 2024 -

SHACHOU2001 responded

You are very welcome! Yes, Elizabeth and the team was a pleasure to work with. Greenway Kia West will always be my preferred and only dealer for my car's services. I can trust that my vehicle will be in good hands with you guys! Thanks!

March 06, 2024

Very bad I would never buy for a Kia anymore. I would never tell anyone to go there really looks like More

by Dsanchez1946
Recommend Dealer
No
Employees Worked With
Over the dealership people are rude and don't explain stuff, so why do I need to bother?
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Mar 13, 2024 -

Greenway Kia West responded

I'm really sorry to see that you've had such a disappointing experience with us. We strive for the highest standards of customer service and it seems we fell short in your case. If you're open to discussing this further, please reach out so we can work towards resolving any issues. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

March 05, 2024

Poor communication. No one really helped me to find solutions Just felt no one cared about me or my issue More

by Jolan1018
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Mar 07, 2024 -

Greenway Kia West responded

We're sorry about your experience. We strive for excellent communication and customer care, so it's disappointing to see we've missed the mark here. If you'd like us to look into this further or discuss potential solutions, please don't hesitate to reach out directly. Thank you. Mark Foster - Service Manager - markfoster@greenwayauto.com

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