Greenway Kia West - Service Center

Customer service was horrible. Except for the two ladies that helped me. I will not go back. Except for the two ladies that helped me. I will not go back. More

I was quite pleased with the service that I received from Jessica and others. I admire their willingness to help and answer any questions that I had. Not only did they help me with the process she explained Jessica and others. I admire their willingness to help and answer any questions that I had. Not only did they help me with the process she explained everything as completely as possible. Great job you guys. More

Su atención es excelente y eficiente. Personal muy profesional y calificado. Gracias por su buena atencion Personal muy profesional y calificado. Gracias por su buena atencion More

Service went well. Everything was explained to me prior to moving forward. Everyone was very professional Everything was explained to me prior to moving forward. Everyone was very professional More

It’s a great place for car service. I had an great experience I would recommend it to a friend I had an great experience I would recommend it to a friend More

La mejor experiencia en kia west Orlando , la atención de todo el personal de servicio fue excelente todo el personal de servicio fue excelente More

Completed the service in my car in less time than promised! I was in and out in less than 45 minutes! promised! I was in and out in less than 45 minutes! More

It was good, that’s all , I had an appointment but I walked in hours earlier they accept me. Thank you walked in hours earlier they accept me. Thank you More

Communication is atrocious. Your wait time- regardless of an oil change or repair is outrageous. While I have a packed for 12 oil changes, I wouldn’t rather not waste a full day Your wait time- regardless of an oil change or repair is outrageous. While I have a packed for 12 oil changes, I wouldn’t rather not waste a full day and just pay out of pocket. The customer to employee ratio is ridiculous. I would never own a KIA again based on this location. More

I had my vehicle in on 12/18/23. I was told a part would be ordered and an engineering case opened. After weeks of no follow up response from the service center despite my multiple a I was told a part would be ordered and an engineering case opened. After weeks of no follow up response from the service center despite my multiple attempts to contact the service center, I contacted Kia Corporate Customer Care. They have also been unable to reach the service center. Total customer service failure. More