Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Greenway Kia West - Service Center

Orlando, FL

4.2
1,711 Reviews
Call Service Center (844) 706-0067

1,711 Reviews of Greenway Kia West - Service Center

Sort by
November 22, 2023

I always make my appointments for any service done at kia, But the wait time this time was three hours long, instead of the two hours they told me. More

by Lavondadkey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V.
Report | Print
Nov 25, 2023 -

Greenway Kia West responded

We appreciate your feedback and patience during your recent visit to Greenway Kia West. We apologize for the longer-than-expected wait time, we're always working on improving our service efficiency. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 21, 2023

Very kind and helpful, but the garage was backed up and it took 3 hours to get an oil change. More

by ken
Recommend Dealer
No
Employees Worked With
Jessica Add service desk.
Report | Print
Nov 21, 2023 -

Greenway Kia West responded

We apologize for the delay in your vehicle's service, Ken. This is not the efficient service that we are dedicated to providing for our clients. We hope to have the opportunity to improve your experience with us next time. Please reach out to me if you would like to discuss anything further. Mark Foster - Service Manager - markfoster@greenwayauto.com

November 19, 2023

I liked it because the treatment was very friendly Excellent work and great ?? I like ?? More

by lolymar.ramirez16
Recommend Dealer
Yes
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Greenway Kia West!

November 19, 2023

no fast, but thorough & Updates customers on service & options, they are very accommodating and friendly More

by Theforeignking009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

It's great to know that our team at Greenway Kia West was able to provide you with thorough service and keep you updated throughout the process. Thanks for your honest feedback - we hope to impress you with a swifter turnaround time in the future!

November 18, 2023

Service was great Tony and all the were quite professional. Just great people. Thank you everyone. More

by VKBRYAN41,@yahoo.vom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Jessica and Terry.
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

Thank you for taking the time to leave Greenway Kia West a five-star review! We are happy to hear the service you received was excellent. Your kind words will be shared with Tony as well! See you down the road.

November 18, 2023

Kia west always exceeded my expectations when it came to serving my car. These guys are awesome. More

by Eddie Stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer, Eddie!

November 18, 2023

The service center takes care of all the necessary services and keeps us up to date on maintenance More

by F2GDELVALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

It's our pleasure to deliver thoroughly accommodating service! Thank you for supporting Greenway Kia West with your business and 5-star review!

November 17, 2023

My engine was replaced under a class action settlement. I’m not sure why engine failure killed my starter but I was charged $500+ for a new one. When I complained to Kia customer care they said they would More

by ABZIPP
Recommend Dealer
Yes
Employees Worked With
Mr Tony
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

We appreciate your feedback and apologize for any misunderstanding. Our team at Greenway Kia West is committed to respectful, attentive service and never intended to make you feel this way. If you'd like to discuss this or any concerns in further detail, please give us a call.

November 17, 2023

service was good with the exception of them not washing my car when it was requested . Forgot to give them my $15 off coupon so hoping i Can do it on my next visit. More

by m_wade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

We're glad to know you were satisfied with our service at Greenway Kia West. We apologize for the oversight regarding your car wash and will make sure it's taken care of next time! As for your coupon, feel free to bring it in on your next visit.

Nov 20, 2023 -

m_wade responded

thank you

November 17, 2023

Simple fix of a mistake that the dealership did not make, fixed and sent me on my way. That's how you earn my business More

by mjrhoades
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 17, 2023 -

Greenway Kia West responded

We're glad to know that we could help rectify the situation and earn your business at Greenway Kia West. Thanks for taking the time to share this positive review!

1
...
139
140
141
...
172