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Greenway Kia West - Service Center

Orlando, FL

4.2
1,721 Reviews
Call Service Center (844) 706-0067

1,721 Reviews of Greenway Kia West - Service Center

Sort by
November 08, 2023

Very professional, pleasant ,took care of all my car needs,the agent Elizabeth offer helpfully tips for next time More

by Palycoco1@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Nov 08, 2023 -

Greenway Kia West responded

We're glad to know that Elizabeth and our team at Greenway Kia West were able to take care of all your car needs. We appreciate the feedback, and we'll be sure to share those helpful tips next time too!

November 08, 2023

Awesome hospitality, great customer support, and great prices on service at a dealership. I had such a great experience More

by smerlenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Nov 08, 2023 -

Greenway Kia West responded

Smerlenda, we're delighted to know you had a great experience at Greenway Kia West! Thank you for recognizing our team's efforts in providing excellent customer support and our competitive prices. We appreciate your feedback!

November 07, 2023

Very poor service! Sales manager Mark was unprofessional jerk to me and previously to my wife! We regret buying a service warranty! More

by Dshrewsbury813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alberto Ahumada, Mark Foster
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Nov 08, 2023 -

Greenway Kia West responded

I'm sorry to hear about your experience. We strive for professionalism and respect in all interactions, so it's disappointing to learn we didn't meet those expectations this time around. I'd like the opportunity to discuss your concerns further if you're willing—please feel free to reach out at a convenient time for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 07, 2023

They did not reset. my car it is still making noise from not being reset and I don’t know how to fix it More

by kathyhenderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot this name
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Nov 08, 2023 -

Greenway Kia West responded

Kathy, we're sorry to learn about this issue with your car. Our team at Greenway Kia West is here to help you out - please give us a call or stop by so we can get everything sorted for you!

November 06, 2023

Service department clerk was very friendly and professional. Vehicle service was completed in 2 1/2 hours which is less time that I thought I will have to wait for. More

by Bienvenido Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winsel
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Nov 06, 2023 -

Greenway Kia West responded

We're glad to know that our service department at Greenway Kia West exceeded your expectations! Thanks for the positive feedback, and we hope to see you again soon!

November 06, 2023

Clean facility, fast and friendly. They were card to take care of you I recommend this dealer everyone More

by markssnarf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Ahumada, Javier Rodriguez, Mark Foster, Alex Patino
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Nov 06, 2023 -

Greenway Kia West responded

Markssnarf, we're glad to know you had a positive experience at Greenway Kia West. We appreciate your recommendation and look forward to serving you again in the future!

November 05, 2023

Very helpful and professional staff members that made sure my needs were met in a timely manner. More

by allen.powell28
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 06, 2023 -

Greenway Kia West responded

Thank you for the review, Allen! We hope to see you again at Greenway Kia West!

November 05, 2023

Ordered a replacement piece for my Kia k5, waited 3 weeks for them to tell me they ordered the wrong part, and to just wait until the actual piece comes. Ridiculous More

by Jfig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Nov 06, 2023 -

Greenway Kia West responded

I'm sorry to read about the mix-up with your replacement part, that's certainly not the kind of service we aim to provide. We understand how frustrating this must be and would like a chance to make things right. Please reach out directly so we can address this issue promptly for you. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 05, 2023

Wait tine was good. Not as long as previous visits. I will recommend anyone else More

by lovemytati13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
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Nov 06, 2023 -

Greenway Kia West responded

We're delighted we could make your recent Greenway Kia West experience a timely one! Thank you for the 5-star review!

November 05, 2023

I'm very pleased with the service department. The staff is very professional and knowledgeable. I'm also satisfied with Mark Foster is always making sure that customers that come through his se More

by ANNIEJONES2936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Foster
Report | Print
Nov 06, 2023 -

Greenway Kia West responded

Annie, it's great to know that you're pleased with our service department and Mark Foster at Greenway Kia West. We appreciate your kind words about the professionalism of our staff! Thanks so much for your review, and we are here for any of your future automotive needs!

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