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Greenway Kia West - Service Center

Orlando, FL

4.2
1,794 Reviews
Call Service Center (844) 706-0067

1,794 Reviews of Greenway Kia West - Service Center

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November 23, 2023

I had an unexpected emergency with a blown tire. The associates worked with me to find an appropriate tire in stock and replaced the tire quickly. More

by mfperdue61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in Service and one other associate but didn’t get her name
Report | Print
Nov 26, 2023 -

Greenway Kia West responded

We're glad we could assist with your tire emergency at Greenway Kia West! It's great to know our team was able to find a suitable replacement quickly. Thanks for the positive review!

November 23, 2023

I’ve been coming to this Kia for years because of the great service and awesome teamwork I see from the staff. I’ll be back to get another car for my teens. Thanks Greenway Kia! More

by Victorialhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica and Isaac
Report | Print
Nov 25, 2023 -

Greenway Kia West responded

Victoria, we're so glad to know you've been enjoying our service at Greenway Kia West for years! We look forward to helping you find the perfect car for your teens. Thanks for sticking with us!

November 23, 2023

I'll actually be coming into the dealership. Nothing more to say I will speak with service manager in person More

by Santos.mdl03
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Nov 25, 2023 -

Greenway Kia West responded

We're sorry to see that you've had a less than satisfactory experience. We take your feedback seriously and we want to make sure any issues are addressed promptly. Please feel free to ask for me when you come in, I'd be more than happy to assist with whatever concerns or questions you may have. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 22, 2023

I always make my appointments for any service done at kia, But the wait time this time was three hours long, instead of the two hours they told me. More

by Lavondadkey39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony V.
Report | Print
Nov 25, 2023 -

Greenway Kia West responded

We appreciate your feedback and patience during your recent visit to Greenway Kia West. We apologize for the longer-than-expected wait time, we're always working on improving our service efficiency. If there is anything else you'd like to share, please don't hesitate to reach out. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

November 21, 2023

Very kind and helpful, but the garage was backed up and it took 3 hours to get an oil change. More

by ken
Recommend Dealer
No
Employees Worked With
Jessica Add service desk.
Report | Print
Nov 21, 2023 -

Greenway Kia West responded

We apologize for the delay in your vehicle's service, Ken. This is not the efficient service that we are dedicated to providing for our clients. We hope to have the opportunity to improve your experience with us next time. Please reach out to me if you would like to discuss anything further. Mark Foster - Service Manager - markfoster@greenwayauto.com

November 19, 2023

I liked it because the treatment was very friendly Excellent work and great ?? I like ?? More

by lolymar.ramirez16
Recommend Dealer
Yes
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you back at Greenway Kia West!

November 19, 2023

no fast, but thorough & Updates customers on service & options, they are very accommodating and friendly More

by Theforeignking009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

It's great to know that our team at Greenway Kia West was able to provide you with thorough service and keep you updated throughout the process. Thanks for your honest feedback - we hope to impress you with a swifter turnaround time in the future!

November 18, 2023

The service center takes care of all the necessary services and keeps us up to date on maintenance More

by F2GDELVALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

It's our pleasure to deliver thoroughly accommodating service! Thank you for supporting Greenway Kia West with your business and 5-star review!

November 18, 2023

Service was great Tony and all the were quite professional. Just great people. Thank you everyone. More

by VKBRYAN41,@yahoo.vom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony, Jessica and Terry.
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

Thank you for taking the time to leave Greenway Kia West a five-star review! We are happy to hear the service you received was excellent. Your kind words will be shared with Tony as well! See you down the road.

November 18, 2023

Kia west always exceeded my expectations when it came to serving my car. These guys are awesome. More

by Eddie Stokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Nov 20, 2023 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer, Eddie!

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