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Greenway Kia West - Service Center

Orlando, FL

4.2
1,807 Reviews
Call Service Center (844) 706-0067

1,807 Reviews of Greenway Kia West - Service Center

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October 11, 2023

Professional and courtesy Great customer service I will definitely recommend Jessica to my family and friends More

by joshuarodriguez294
Recommend Dealer
Yes
Employees Worked With
Jessica
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Oct 11, 2023 -

joshuarodriguez294 responded

Professional compassionate and respectful

Oct 12, 2023 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West, Joshua. We are glad to hear that our team has provided compassionate and respectful support. Jessica will appreciate your kind words!

October 11, 2023

Overall good experience at Greenway Kia, they helped me to fix my car for a warranty issue. Special mentioned to Gabriel who was very nice with me and Tony. The only thing I complain about is that the car More

by mbergollam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Tony
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Oct 11, 2023 -

Greenway Kia West responded

We appreciate your feedback and are glad to know that Gabriel, Tony, and the rest of our team at Greenway Kia West were able to assist with your warranty issue. We apologize for any cleanliness issues you experienced - we'll certainly take this into account moving forward. Thanks again!

October 10, 2023

Always personable and great service. Thank you David and the service staff. I’ll be back for my next service. More

by Brad Risch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Gresham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Greenway Kia West responded

Brad, it's great to know that David and our service team at Greenway Kia West provided you with excellent care. We look forward to seeing you for your next service!

October 10, 2023

Can't get a straight answer from one person in service department. 16 days to tell me my alternator was bad. More

by wm.sanantonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
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Oct 11, 2023 -

Greenway Kia West responded

We're sorry to read about your experience with our service department. We strive for clear and timely communication, so it's disappointing to see we've missed the mark here. I'd like to personally assist you in resolving this issue - please reach out at your earliest convenience. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 10, 2023

As always the service on my car was done properly. Jessica and Mark Foster do an excellent job. They always go out of they way to make sure that things go well for me. Thank you! More

by DENIS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Ahumada, Mark Foster
Report | Print
Oct 11, 2023 -

Greenway Kia West responded

We're glad to know that our team at Greenway Kia West, especially Jessica and Mark, provided you with excellent service. We appreciate your kind words and look forward to assisting you in the future!

October 09, 2023

Excelente servicio, excelente personal para atender al público y hacer que uno entienda claramente sin nebulozas. More

by mfl830621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
Oct 09, 2023 -

Greenway Kia West responded

Gracias por compartir su experiencia positiva con nosotros en Greenway Kia West. Nos alegra saber que nuestro equipo pudo brindarle un servicio claro y comprensible. Esperamos verle de nuevo pronto!

October 08, 2023

Awesome Customer Service finished on time waiting room was pleasant and clean employees were very friendly and professional More

by VIVIANHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Patino
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Oct 09, 2023 -

Greenway Kia West responded

Vivian, we're delighted to know you enjoyed your visit at Greenway Kia West. Our team always aims for top-notch service in a comfortable environment. Thanks for the review!

October 08, 2023

It’s very clean and very nice professional who doing good job in their mechanical work More

by rudyj15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel in service
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Oct 09, 2023 -

Greenway Kia West responded

Thank you for choosing Greenway Kia West. We appreciate your support!

October 08, 2023

Horrible service, will never go back there again. Tony was rude and nasty! No stars! More

by catlady5666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Foster
Report | Print
Oct 09, 2023 -

Greenway Kia West responded

I'm sorry that you were left with a negative impression. If you're willing, I would like to learn more about what transpired so we can improve your experience going forward. Please contact me at your earliest convenience. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com

October 08, 2023

Every time I go to this location I have the best experience. The staff honestly are just wonderful all of them from customer service to sells to the ones that gives you a ride More

by sekkatemma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth and Isaac
Report | Print
Oct 09, 2023 -

Greenway Kia West responded

We're so glad to know you've had consistently great experiences at Greenway Kia West! Our team strives to provide top-notch service from start to finish. Thanks for your kind words, and we look forward to seeing you next time!

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