1,796 Reviews of Greenway Kia West - Service Center
Be prepared for constant change of price I’ve have come here for the past 4/5 years-ever since I purchased my Kia Rio. Most likely would not come here again; at least not this location. Ev I’ve have come here for the past 4/5 years-ever since I purchased my Kia Rio. Most likely would not come here again; at least not this location. Every time Im here, I get a different price quote from the time I call to make a appointment to when I arrive. First and foremost , you should have the price written down; maybe people won’t be so shock or upset if they hear how much it ACTUALLY is. I was suppose to be taken care by Kevin (that’s what it said on the appointment confirmation) ..I got Chris , who by the way looked at me Crazy when I told him I had a different price quota of how much my spark plugs would be (the labor only , since I brought my own spark plugs-which I was told is OKAY) That’s what pisses me off about this place , they tell you one thing on the phone , and you wind up with a different conclusion once you bring your car in. If the price quote wasn’t what it was to begin with , I would not waste my time driving here. Looks like I’m going to have to bring my service’s else where. More
Great service Great service, no time wait, fast service ,The appointment was at 10:30 , I get there earlier then they took the car before the time Great service, no time wait, fast service ,The appointment was at 10:30 , I get there earlier then they took the car before the time More
Angel at Kia West is amazing! I called the dealership because my car wouldn't start. Angel was personable and informative each step of the way! I couldn't have had a better experie I called the dealership because my car wouldn't start. Angel was personable and informative each step of the way! I couldn't have had a better experience! THANKS ANGEL!!! More
Good customer service quick service, outstanding courtesy, take time to explain what they did to the car . Waiting area clean . They ask a couple a time if I need anything quick service, outstanding courtesy, take time to explain what they did to the car . Waiting area clean . They ask a couple a time if I need anything always keeping in touch . Very good customer service More
Oil Change I have taken my Soreno to do the services ever since it was bought at Orlando Kim I have no regrets the workers are the best. I have taken my Soreno to do the services ever since it was bought at Orlando Kim I have no regrets the workers are the best. More
Service I when to the dealer for service to my Kia Soul without an appointment and the serviced my car within reasonable time. All they check it for other thi I when to the dealer for service to my Kia Soul without an appointment and the serviced my car within reasonable time. All they check it for other things that I was not event thinking about it which saved me another trip back to the dealer. More
Great experience and services, very professional. Excellent customer service and technicians, Keon was very professional. at KIA west location. Service was oerformed in a timely manner and experience Excellent customer service and technicians, Keon was very professional. at KIA west location. Service was oerformed in a timely manner and experienced staff.Highly-rated More
Oil change Came in for an oil change. Car was ready at promised time. Complimentary car wash and vacuum left a lot to be desired. car was still dirty. Came in for an oil change. Car was ready at promised time. Complimentary car wash and vacuum left a lot to be desired. car was still dirty. More
Horrible customer service! Disgusted with my experience with the service department at this dealership. The lack of customer service is absolutely unbelievable. They do not comm Disgusted with my experience with the service department at this dealership. The lack of customer service is absolutely unbelievable. They do not communicate with their customers. They don't return your calls and keep you standing around without acknowledging you. But they are QUICK to take your money. Go elsewhere don't waste your time. More
Service I took my car to a scheduled service appointment. Oil change to be exact the service was excellent. The cashiers as well as the gentlemen in the servi I took my car to a scheduled service appointment. Oil change to be exact the service was excellent. The cashiers as well as the gentlemen in the service department provided and excellent quality of service. More