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Greenway Kia West - Service Center

Orlando, FL

4.2
1,692 Reviews

1,692 Reviews of Greenway Kia West - Service Center

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October 05, 2024

This dealership does not care about its customers, and often can't even muster the decency to pretend to. More

by M01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arturo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Greenway Kia West responded

It's disheartening to hear about your experience, and I apologize if we fell short of providing the care you deserve. We strive for genuine customer service and would like to understand more about what happened during your visit. Please feel free to reach out so we can address any concerns directly. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

October 04, 2024

I went in for a scheduled oil change. This was my first experience at this location and everyone was super friendly and the lobby area was clean and spacious. Tony was energetic and commu More

by nsnodgrass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that your first visit for an oil change at Greenway Kia West was a positive one! It's great to know Tony and the team provided friendly service and exceeded expectations with timely delivery. Thank you for choosing us, we look forward to seeing you again!

October 04, 2024

Great atmosphere, polite and courteous service people always have a smile when I come in. Take good care of me. More

by LPNPRINCESS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that you enjoy the atmosphere and service at Greenway Kia West! Our team is always here with a smile, ready to take good care of you. Thanks for sharing your experience!

October 04, 2024

Great service. Highly recommend friendly staff and the repaired my car under warranty. Ordered parts and did the job quickly. More

by jcbachman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Oct 04, 2024 -

Greenway Kia West responded

We're delighted to hear that our Greenway Kia West team provided you with great service and a speedy repair. Thank you for recommending us!

October 04, 2024

Un equipo comprometido con satisfacer las necesidades del cliente y chequear que todo esté bien. Agradecido con todos More

by Anuarusanoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel, Liz, Jesse. , Ray Paz
Oct 04, 2024 -

Greenway Kia West responded

Nos alegra saber que el equipo de Greenway Kia West cumplió con sus expectativas y se aseguró de que todo estuviera en orden. Agradecemos su apoyo y esperamos poder servirle nuevamente en el futuro.

October 04, 2024

I haved allways get a great service a this kia, customer service is very professional and yes I will definitely recomend it to any of my friends and family. More

by ysaisabelhernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Rodriguez
Oct 07, 2024 -

Greenway Kia West responded

Ysaisabel, we're delighted to hear that you've consistently received great service at Greenway Kia West! Thank you for recommending us to your friends and family. We look forward to serving you in the future!

October 03, 2024

Arrived early for my scheduled oil service. I was in and out. Completely satisfied and will schedule again with Jessica! Thanks for your great service :-) More

by Cert 20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Velazquez
Oct 03, 2024 -

Greenway Kia West responded

We're delighted to hear that your oil service was quick and satisfying at Greenway Kia West! Jessica will be thrilled to know you appreciated her assistance. We look forward to seeing you again for future appointments!

October 03, 2024

I needed to take in my 2024 seltos for an issue with my radiator house. I took it to the dealership after 4:00 pm without an appointment. Liz was very helpful she checked it and and said that she will call More

by Rmcgugart1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth with service
Oct 03, 2024 -

Greenway Kia West responded

We're delighted to hear that Liz provided such excellent service during your visit to Greenway Kia West! It's great she could assist with a rental and keep you updated throughout the process. We appreciate your feedback and are here if you need anything else!

October 02, 2024

Jessica was great she did a good job would like her as my advisor thank More

by michaelbrown196221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 02, 2024 -

Greenway Kia West responded

Michael, we are glad to hear that Jessica provided excellent service. Thanks for choosing Greenway Kia West!

October 02, 2024

Very professional and caring Making sure you , customers satisfied All employees are polite even manager,I will recommend other family and friends Thank you Tony and Greenway employees More

by BARNESRACHEL985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department /Tony
Oct 02, 2024 -

Greenway Kia West responded

Thank you for the wonderful feedback, Rachel! We're delighted to hear that Tony and our Greenway Kia West team provided such a professional and caring experience. We appreciate your recommendation and look forward to serving your family and friends in the future!

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