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Greenway Kia West - Service Center

Orlando, FL

4.2
1,689 Reviews

1,689 Reviews of Greenway Kia West - Service Center

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September 12, 2024

Fueron muy amables en el servicio que me dieron al conseguir elNeumático que necesitaba rápido y a un buen precio. More

by belmagran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Sep 12, 2024 -

Greenway Kia West responded

Gracias por compartir su experiencia! Nos alegra saber que el equipo de Greenway Kia West pudo ayudarle rápidamente y a buen precio. Estamos aquí para lo que necesite!

September 12, 2024

I was very happy with my advisor, I believe his name was Marty. The manager was extremely patient and cordial. I was told I had to plan on waiting 3 1/2 to 4 hours so I even brought lunch. I got out in two More

by MARINELLIKATHLEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager of service department
Sep 12, 2024 -

Greenway Kia West responded

Thank you for the fantastic feedback! We're delighted to hear that Marty and our manager at Greenway Kia West provided such efficient and courteous service. We appreciate your recommendation and look forward to serving you again!

September 12, 2024

My service advisor Jesse was amazing. The tech that work on my car not at all More

by vojeda587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martin
Sep 16, 2024 -

Greenway Kia West responded

Thank you for leaving Greenway Kia West a five-star review! W are happy to hear that Jesse was amazing.

September 12, 2024

Excelente atención de la asesora Jessica y el equipo de trabajo de servicio de mantenimiento More

by helcarquezada2311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Sep 13, 2024 -

Greenway Kia West responded

Nos aseguraremos de hacerle llegar a Jessica su amable reseña! Gracias por el apoyo para nuestro equipo de servicio en Greenway Kia West. Tenga una gran semana!

September 12, 2024

Mark Foster did a wonderful job in communication and is a asset to your company. My oil change was fast and efficient and the staff were very friendly and efficient. My questions were answered and the Kia More

by jrwcmor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department, Mark Foster and his staff.
Sep 16, 2024 -

Greenway Kia West responded

We're delighted to hear that Mark and the team at Greenway Kia West provided you with efficient service and excellent communication. Thanks for sharing your positive experience!

September 11, 2024

All was good however upon reviewing final details of my purchase ( my daughter realized we were over charged and one other thing was I was only given one key and according to what we researched we are supp More

by LISSETTESANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan
Sep 11, 2024 -

Greenway Kia West responded

Thank you for sharing your experience with Greenway Kia West. We're glad to hear the service was good, but we're sorry about the issues you've encountered post-purchase. We'll make sure our team looks into these concerns and gets back to you promptly regarding the extra charge and additional key.

September 11, 2024

It was a 4 hour wait, had a small area to sit and not enough coffee and the soda machine was out of order More

by Citso011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2024 -

Greenway Kia West responded

We apologize for the long wait as well as any inconvenience caused by our seating area and beverage options. With that said, we appreciate your feedback as it will help us improve our services moving forward. If you have any further concerns, please feel free to reach out to me directly. Thank you, Alberto Ahumada - General Manager albertoahumada@greenwayauto.com

September 11, 2024

Excelente atención en el momento de realizar el servicio y explican todo lo que le hace a tu carro. More

by gonzalezrichar86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel torres
Sep 12, 2024 -

Greenway Kia West responded

En Greenway Kia West nos esforzamos por ofrecer un servicio de excelente calidad. Gracias por confiar en nosotros para hacer el trabajo! Tenga una excelente semana.

September 11, 2024

Great leadership. everyone cheerful,efficient,informative.waiting time not bad.kept up to date.comfortable seats. More

by RITAAHRENDT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty
Sep 12, 2024 -

Greenway Kia West responded

Thank you for sharing your experience! We're glad to hear our team at Greenway Kia West provided cheerful and efficient service. We appreciate the feedback and hope to see you again soon!

September 10, 2024

Took 3. 5 hours for an oil change! Was not happy having to wait that long. More

by Jeffroy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Sep 14, 2024 -

Greenway Kia West responded

I am very sorry to hear that your service took longer than anticipated. We strive to provide efficient, top-notch care to each and every guest and it is disappointing that we missed the mark this time. If there is anything I can do to address your concerns, please don't hesitate to give me a call. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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