Greenway Kia West - Service Center

My second service here. After 2.5 hours of wait for simple Oil change, as soon as I left, low oil level indicator turned on. When i called the service centre next day, the After 2.5 hours of wait for simple Oil change, as soon as I left, low oil level indicator turned on. When i called the service centre next day, they put me on hold for 8 minutes and hung up after that. I messaged manager, voicemail full, text no response. Day after i took the car back to service centre, they checked and found low engine oil level. They asked me to drop the car and offered rental car until its fixed. During this entire time, no one either apologized nor frowned on this huge mistake. Disappointed 😔 More

Great Customer Service Every person was helpul They take care of you when you arrive and have everything ready for your arrival take care of you when you arrive and have everything ready for your arrival More

Everyone was very friendly and answered any questions I had. Service department was very helpful. had. Service department was very helpful. More

I'm so disappointed my car engine light came back on in a week after picking up my car that has been there for over a month on a recall took it back and they are telling me the problem is I bought bad gas an week after picking up my car that has been there for over a month on a recall took it back and they are telling me the problem is I bought bad gas and water is in the line I have been putting in treatment and the engine light is still there which is sending my blood pressure high every time I start the car to go to work or to take my son to work praying it don't stop work on the street More

2 days after, engine light turned on again! ! They didn’t even opened the hood to check the transmission, during the two days the car stayed in the mechanic!! Had to take it to another place ! ! They didn’t even opened the hood to check the transmission, during the two days the car stayed in the mechanic!! Had to take it to another place !! More

Professional as always and very personable 😊. The waiting area hasn’t been upgraded since 2013 with the exception of the chairs … The waiting area hasn’t been upgraded since 2013 with the exception of the chairs … More

It's easy to schedule a service appointment, Tony is always very helpful and knowledgeable. I am kept up to date on the progress of my vehicle. always very helpful and knowledgeable. I am kept up to date on the progress of my vehicle. More

When they inspected my vehicle they marked things off that weren’t corrected. They even marked my washer fluid as green yet it was empty. Very questionable about the rest. that weren’t corrected. They even marked my washer fluid as green yet it was empty. Very questionable about the rest. More

I always use it it's been a Great Service and Jessica does a outstanding job🌟👍 does a outstanding job🌟👍 More

Jessika is very unprofessional! She threatened me. The manager mark is unprofessional as well. Asked him to rewind tapes claims it doesn’t have audio. Completely dismissed what I sa She threatened me. The manager mark is unprofessional as well. Asked him to rewind tapes claims it doesn’t have audio. Completely dismissed what I said because”she’s worked there for so long” More