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Greenway Kia West - Service Center

Orlando, FL

4.2
1,788 Reviews

1,788 Reviews of Greenway Kia West - Service Center

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August 30, 2024

Not having parts available for a recall. Being there for an 1.5 hour before being told parts are not available. Having yo then mske a 2nd appointment to have a kia recall dkne. More

by Po
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Aug 30, 2024 -

Greenway Kia West responded

We apologize for the inconvenience you experienced with the recall service. This is not the level of efficiency we strive for, and we're sorry to hear about your frustration. Please reach out so we can address this issue directly and make things right. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

August 29, 2024

To long of a wait to pick up my car which I took in for service, A few employee just sitting there not doing nothing telling me I had to wait for the one person who had a client already and then when he fi More

by josetherock6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 30, 2024 -

Greenway Kia West responded

Jose, we apologize for the wait and any inconvenience you experienced at Greenway Kia West. Your feedback is important to us, and we'll work on improving our service efficiency. Thank you for bringing this to our attention!

August 29, 2024

Best experience I had on a Kia Service! Jesse, my consultant, was extremely helpful. He not only explained to me very well what were the purpose of each service but were also open to answer More

by Nicole Martins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse(5/5)
Aug 30, 2024 -

Greenway Kia West responded

Nicole, we're delighted to hear that Jesse provided such a helpful and thorough service experience at Greenway Kia West. Thanks for sharing your positive feedback!

August 29, 2024

excellent service I waited so long and they quickly solved the problem with my Sportage More

by sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Paz
Aug 30, 2024 -

Greenway Kia West responded

Sylvia, we're thrilled our team could attend to your issue effectively! Thank you for choosing Greenway Kia West for your Kia Sportage's needs.

August 29, 2024

Tony was polite Explained everything to me clearly. Said he’ll call when my part is in and I’m sure he will. Thank you More

by piercepatti55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 30, 2024 -

Greenway Kia West responded

We're delighted to hear that Tony provided clear and polite service at Greenway Kia West. Thanks for sharing your experience, and please let us know if you need anything else!

August 27, 2024

An excellent team ready to provide service for walk ins. I arrived at 8AM and was done by 11AM. My advisor took care of me and had me on the road quickly. Thanks team, I appreciate it. More

by Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
Aug 28, 2024 -

Greenway Kia West responded

Rafael, we're glad to hear our team at Greenway Kia West got you back on the road quickly! Thanks for sharing your positive experience. Safe travels!

August 27, 2024

Muy atentos, serviciales, siempre me reciben con una sonrisa, excelente servicio. Me siento segura de llevar mi carro allí More

by aurarosa.suarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servicio
Aug 28, 2024 -

Greenway Kia West responded

Aurarosa, gracias por compartir su experiencia positiva con el equipo de Greenway Kia West. Nos alegra saber que se siente segura y bien atendida cada vez que nos visita. Estamos aquí para ayudarle siempre!

August 27, 2024

Quality service was provided for my car and explanations were provided for a few concerns I had on the vehicle. More

by charliegallagher17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Greenway Kia West responded

Charlie, we're glad to hear you received quality service and clear explanations for your concerns at Greenway Kia West. Thanks for sharing your experience!

August 27, 2024

They are so friendly and get you in and out as fast as I can and they let you know what they're fixing More

by cruz.connieM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nada Ammor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Athena Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Castro Rodriguez
Aug 28, 2024 -

Greenway Kia West responded

Thank you for sharing your experience, Connie! We're glad to hear our team at Greenway Kia West provided friendly and efficient service. We appreciate your support!

August 26, 2024

The service was completed earlier than advised. The advisor was knowledgeable and he looked for additional services needed due to vehicle mileage More

by Mach12170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chrissie Paul
Aug 27, 2024 -

Greenway Kia West responded

Thanks for sharing your experience! We're glad to hear our team at Greenway Kia West provided timely and thorough service. We appreciate your feedback and look forward to assisting you again in the future!

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