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Greenway Kia West - Service Center

Orlando, FL

4.2
1,826 Reviews
Call Service Center (844) 706-0067

1,826 Reviews of Greenway Kia West - Service Center

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September 08, 2024

I was attended by Jesse Martins. His service was excellent and treated me nicely. He kept me up with the entire process. I am very happy with how I was treated. More

by Jesse Costoya Rivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martins
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Sep 09, 2024 -

Greenway Kia West responded

Jesse, we're delighted to hear that Jesse Martins provided excellent service and kept you informed throughout the process at Greenway Kia West. Thanks for sharing your positive experience!

September 08, 2024

I have purchased several cars from this Kia! Love the service! Will be back again. More

by joannefurlow77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Tony
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Sep 09, 2024 -

Greenway Kia West responded

Here at Greenway Kia West, we always value and appreciate our customers' feedback. Thank you, Joanne!

September 08, 2024

They did a good job. I was out of there in a reasonable amount of time. More

by DAVEFREMLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Sep 09, 2024 -

Greenway Kia West responded

Your kind review warms our hearts! Thank you from the Greenway Kia West Team.

September 08, 2024

Customer service 💯. They are there for you no matter what regardless what the will be. More

by ralphy212001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department for the car
Report | Print
Sep 09, 2024 -

Greenway Kia West responded

The team at Greenway Kia West loves seeing great reviews! Thank you!

September 08, 2024

2 hour wait for a simple oil change ? Receive a text message from Elizabeth to message or call with questions. No answer to texts and called number that didn’t work. More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth and Jessica
Report | Print
Sep 09, 2024 -

Greenway Kia West responded

Robin, I apologize for the extended wait and communication issues you experienced. We strive to provide timely service and responsive support, so it's disappointing to hear this wasn't your experience. Please reach out directly at your convenience so we can address this matter further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

September 07, 2024

The service was very good and they let know what they were doing for my KiA soul More

by priscillabrown1848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Sep 09, 2024 -

Greenway Kia West responded

Priscilla, it means so much to us to see your review! Thanks from the team at Greenway Kia West.

September 07, 2024

Always good service. Very friendly and competent. Easy to get to.. Elizabeth is the best. More

by janduttweiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in service dept
Report | Print
Sep 09, 2024 -

Greenway Kia West responded

Your kind review warms our hearts! Thank you from the Greenway Kia West Team.

September 07, 2024

I give a 10out of 10 rating. Service was very quick. Jessie was very helpful thanks again More

by browncharlo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
Report | Print
Sep 09, 2024 -

Greenway Kia West responded

We appreciate your business and your review! Thanks from the Greenway Kia West Team! We will pass your kind words along to Jessie.

September 07, 2024

Customer service is impeccable! ! I drove an hour from my home due to how nice and helpful this location was. More

by hollyann32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in service and Nash from service when I called in to reserve an appointment.
Report | Print
Sep 09, 2024 -

Greenway Kia West responded

Hollyann, we're delighted to hear that the drive was worth it and you had a great experience with our team at Greenway Kia West! Thanks for making the trip to see us!

September 07, 2024

They did not help at all. Kept my car for the whole day. No service. No communication. Not satisfied at all. More

by squigpig10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Sep 09, 2024 -

Greenway Kia West responded

It's disappointing to hear about your experience. We strive for better, and I apologize for any inconvenience caused by our lack of communication and timely service. Please reach out so we can discuss all outstanding concerns and ensure they are adequately addressed. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

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