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Greenway Kia West - Service Center

Orlando, FL

4.2
1,760 Reviews

1,760 Reviews of Greenway Kia West - Service Center

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August 01, 2024

Everyone was very clear about what they were going to do and what the cost would be. They were also very pleasant and to the point. That is why I keep coming back. More

by crisson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Aug 01, 2024 -

Greenway Kia West responded

We're delighted to hear that our team's clarity and pleasant service keep you coming back to Greenway Kia West. Thanks for your continued support!

August 01, 2024

Very helpful and supportive team. They have been very collaborative in making this experience smoother. Very communicative. More

by DANIEL_CERAVOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Aug 02, 2024 -

Greenway Kia West responded

Daniel, we're delighted to hear that our team at Greenway Kia West made your experience smooth and communicative. Thanks for the kind words!

August 01, 2024

The service at this greenway Kia west dealer was very good and attentive. Highly recommend More

by Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maher Mehjazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse was very attentive and kept me updated at all times. He managed to get my car done in a reasonable time!!
Aug 01, 2024 -

Greenway Kia West responded

Thank you, Jen, for stopping by to leave Greenway Kia West a wonderful review!

August 01, 2024

Made a 1 o’clock appointment for a oil change and first service when I made the appointment the person said it was a good time to come I told her I didn’t want to wait three hours for a oil change well it More

by FLYNSTONE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Barroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Greenway Kia West responded

I apologize for the inconvenience you experienced during your visit. It's disappointing to hear that we did not meet your expectations, especially with the wait time and mishap involving your car. We strive to provide efficient and careful service, so this feedback is concerning. If you're willing, please reach out directly so we can discuss further and make things right. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com

July 31, 2024

I always bring my car to KIA for all my maintenance. Always very nice there. More

by Gailbeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 01, 2024 -

Greenway Kia West responded

Gail, thank you for the great review. We look forward to seeing you again at Greenway Kia West!

July 31, 2024

Thank you for continuing to be consistent and professional in your delivery of outstanding customer service! More

by M.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jul 31, 2024 -

Greenway Kia West responded

We appreciate your kind words and are glad to hear you had a great experience with Greenway Kia West! Thanks for the support!

July 31, 2024

Great service very efficient. Marti was very professional. Service time provided was accurate. Thanks for the great. More

by Summer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marti
Aug 01, 2024 -

Greenway Kia West responded

Thanks for the feedback! We're glad to hear Marti provided professional and efficient service at Greenway Kia West. We appreciate your support!

July 30, 2024

Service is always on point when I get my car serviced at Greenway Kia West More

by nanfe26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth in service
Jul 31, 2024 -

Greenway Kia West responded

Thank you for your confidence in Greenway Kia West, and for your business. We are grateful to have you as a customer!

July 30, 2024

Fast friendly professional, they washed my car before finding it back, kept me informed during the service with text messaging. They even have chargers for the phone while you wait. More

by awalttom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anas Lazaar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Pinilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony in service, Alberto Ahumada
Jul 30, 2024 -

Greenway Kia West responded

We're glad to hear you enjoyed the fast and friendly service at Greenway Kia West! Thanks for highlighting our efforts to keep you informed and comfortable during your visit. Safe travels until next time!

July 29, 2024

Hello they are friendly clean and great customer service also they get the job done I love the waiting area More

by dunntondra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jul 29, 2024 -

Greenway Kia West responded

Thanks for the kind words! We're glad you enjoyed our friendly service and comfortable waiting area at Greenway Kia West. See you next time!

Jul 29, 2024 -

Greenway Kia West responded

Thanks for the kind words! We're glad you enjoyed our friendly service and comfortable waiting area at Greenway Kia West. See you next time!

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