Greenway Kia of Franklin

Kurt Lytle and I exchanged emails and set a time to meet at the dealership. My wife and I were pleasantly surprised at the "easy laid back" experience. The first thing Kurt did, after the introd at the dealership. My wife and I were pleasantly surprised at the "easy laid back" experience. The first thing Kurt did, after the introductions, was to find out what our hot buttons and deal breakers were. Kurt then proceeded to eliminate out concern about the deal breakers. In fact he showed us features we didn't know we wanted. The next thing was to show us the hot button items, most of which also happened to be part of the deal breaker experience. The came the demo drives. We discussed the need for both power and fuel economy. We actually wanted a V6. Kurt told us we would be surprised at the DGI 4 cylinder engine's power. After driving both the 4 and V6, we selected the 4. Kia was our first hands on visit in our evaluations and both Kurt and the Kia Sorento set the bar SOOOOOOO high that on the way to our next visit my wife and I almost blew the rest off. We didn't though and ultimately called Kurt the next day and finalized the deal over the phone. How awsome is that. No haggling, very little disagreement, and the vehicle was delivered to our house where the rest of the paperwork was finalized. Kurt then spent some time going over the "fine points" of the Sorento and gave us the FOBS. My wife hates to car shop with me because I tend to "verbally beat up" car salesmen. With Kurt she loved the experience because it was Easy Easy Easy. We have already recommended both Carnival Kia of Franklin and Kurt Lytle to anyone we talk to. More

I met Jonathan while doing a "drive by". You know, the "I don't really want to talk to anyone, I just want to look." I was beyond pleasantly surprised when Jonathan didn't turn out to be one of know, the "I don't really want to talk to anyone, I just want to look." I was beyond pleasantly surprised when Jonathan didn't turn out to be one of those typical sales men. I'm in sales myself so I'm very familiar with typical sales, the quotas, the mark-up, the up-sells. Jonathan provided an amazing experience with none of that. He was a no-pressure, honest salesman. He gave me likes and dislikes about the vehicles I was inquiring about and was very thorough in figuring out what my needs really were. Looking back, after leaving the dealership, I realized what a pleasant experience it had been to work with him as he was very knowledgable about all the vehicles and really enjoyed what he does. Not just the literal aspect of selling cars, but he seems to enjoy working with people. He is passionate and it really shows. There was no time that I felt as if I was being "sold" and that is very important to me. I felt as if he really had my needs were truly important and not just another car that needed to be moved. I recommend anyone looking for a car to give him the opportunity to surprise you. Thank you for such a great experience, Jonathan! More

If you're planning a trip to Carnival Kia Franklin, make sure you ask to visit with Mr. Jonathan Underwood. First, Jonathan's hospitality is second-to-none...he may seem like "that car salesman-guy" at firs sure you ask to visit with Mr. Jonathan Underwood. First, Jonathan's hospitality is second-to-none...he may seem like "that car salesman-guy" at first, but as soon as you get over your initial fear of "that car salesman-guy," you will understand that Jonathan is really just a great guy period. Secondly, Jonathan is honest. I went to this dealership to look at a Kia Soul. After discussing my budget, he pulled out a used 2011 Chevy HHR...not what I was expecting. I thought I'd give it a try (mainly because Jonathan was such a nice person and he had been working so hard & patiently with me). The car surprised me and I ended up loving it after a test-run. After telling him so, he looked at me and said "My father has one of these cars...I hate it." Have you ever experienced such honesty with a car dealer?! I appreciated that. I did end up purchasing the vehicle, and he and his staff all but bent over backwards to get me close enough to my budget (ended up paying a little more than I wanted to, actually...). I was glad to support Jonathan, earn him one more tally on the sales sheet, and lastly recommend him to anyone reading this site. I'll also say, although I have only had one experience to this point, the service department at Carnival Franklin seems to be top notch. I purchased the HHR before they had a chance to really go through a thorough inspection. Jonathan insisted that the vehicle needed 2 new tires and the service department followed through - giving me 2 tires on the house. They also performed a free alignment, oil change, balance/rotation, brake cleaning, etc. (something they probably do on most used vehicles when they arrive, but I had already had the car for a week and they still followed through with this service - again, at Jonathan's persistence). Overall, I'm very happy and love my new used car. Please see Jonathan and support him - he knows what he's doing and above else is truly PASSIONATE about it! Just do it. More

our visit was "awesome" - Vince answered all of our questions and went out of his way to make sure we got what we wanted and it was affordable. we love our new car! we also are impr answered all of our questions and went out of his way to make sure we got what we wanted and it was affordable. we love our new car! we also are impressed with the follow up by Vince - ensuring we are happy with our purchase and have no additional questions! Our experience (and Vince) was GREAT!!!! More

Process was very q uick and easy. Had a great Process was very q uick and easy. Had a great experience. Very freindly and for a change it wasnt a dog and pony show. Ot was a here is what yo Process was very q uick and easy. Had a great experience. Very freindly and for a change it wasnt a dog and pony show. Ot was a here is what your trade in is worth and this is what we can do. So far i love the Optima. More

We worked with Andrae and Alex when purchasing our new vehicle. Both were very knowledgeable and offered outstanding customer service. They made the whole experience easier and relaxed. We never felt p vehicle. Both were very knowledgeable and offered outstanding customer service. They made the whole experience easier and relaxed. We never felt pressured to purchase and were given all information needed to make an educated decision. The follow-up provided after our inital experience was great...they are all about providing an excellent customer experience and trying to exceed customer expectations. More

I purchased a Kia SUV from Kurt Lytle. It was the best car buying experience I've had. He was patient, listened to what I wanted, and never overbearing. He was laid back, but always eager to help. I would car buying experience I've had. He was patient, listened to what I wanted, and never overbearing. He was laid back, but always eager to help. I would recommend and do recommend him to anyone buying a car. Thanks Kurt. More

We were in the market for a car and came into the Carnival Kia of Franklin dealership to test drive the Kia Sportage. Skip Hoehne greeted us and was very friendly, informative and helpful. He worke Carnival Kia of Franklin dealership to test drive the Kia Sportage. Skip Hoehne greeted us and was very friendly, informative and helpful. He worked with us to be able to purchase a new Kia Sportage within our budget. We found the entire staff at Carnival Kia to be wonderful to work with. We said good bye to our old van and drove off the lot very happy and excited in our New Kia Sportage!!! We have had it 5 days now and are very happy with our purchse. It's so much fun to drive!!! Thank you Skip and everyone at Carnival Kia for a great experience and a great car! Kevin and Tammie Dye More

Every one at the dealership was very friendly and courtious vince was extremily helpful in every way possible.vince worked with us to get the payments where we wanted them also tim was helpful as wel courtious vince was extremily helpful in every way possible.vince worked with us to get the payments where we wanted them also tim was helpful as well whenwe filled the loan papers out he was also very friendly both of these people was very helpful in every way. More

I drive quite a distance every day and my car left me stranded unexpectedly one night. I needed a dependable, fuel efficient car with affordable payments and I needed one fast. I went in with a particul stranded unexpectedly one night. I needed a dependable, fuel efficient car with affordable payments and I needed one fast. I went in with a particular preowned car in mind. Mike Jay, salesman extrodinaire, drove all the way from Franklin to pick me up in Ashland City. He got to see, first hand, my daily trek, plus a few other things that I need a car to do. He realized the car I was considering was not the best for me. He and his manager worked hard to find a car that would fill all of these needs, not just one or two. Mike made me feel relaxed and helped ease the anxiousness of having to purchase a car so quickly. I felt like I had a good friend looking out for me, my needs, and my safety. Will I go back to Carnival Kia the next time I need a car? You 'betcha! Will I look for Mike? oh yes! You won't be disappointed, I promise. More