Greenway Kia of Franklin

A very enjoyable experience from start to finish. Mike Jay is a true professional in every description. I'm very impressed with the car I purchased, And will recommend Mike and Carnival KIA to my family a Jay is a true professional in every description. I'm very impressed with the car I purchased, And will recommend Mike and Carnival KIA to my family and friends. More

Though my actual purchase was made with Skip (who was very cool to work with), everyone at Carnival Kia of Franklin, from sales to finance, was happy to help me and answer any question I had without pres very cool to work with), everyone at Carnival Kia of Franklin, from sales to finance, was happy to help me and answer any question I had without pressuring me. And when an "act of God" got in between me and my new purchase, they were happy to lend me a dealer vehicle while mine was being delivered. When I went to pick up my new 2012 Optima EX, Skip seemed as excited as I was and went over all of the new "bells and whistles" with me and filled up the tank before I headed home. It's such a great car and the guys and girls at Carnival Kia of Franklin made me feel right at home! More

Contacted Carnival by internet to get a price on a new KIA Forte EX. Explained in detail what I was looking for, options, timing for a purchase. Mike started the communication with me so that 48 hours l KIA Forte EX. Explained in detail what I was looking for, options, timing for a purchase. Mike started the communication with me so that 48 hours later I was at the dealership prepared to finalize a deal. Kurt greeted me as Mike was working with another customer, and picked things up from there. Kurt was very good at walking me through the details, answering my questions, and discussing my purchase/financing/lease options. He is superb at customer service. I then stopped back later that same day with my wife who had some questions of her own. Kurt was also very helpful in working with her. 96 hours after initial contact I purchased the car. At very step the Carnival team was helpful, friendly and professional. I have met the Service team, so when that time comes I have a face and a name to work with in that step of car ownership. A good overall experience all the way around...and good work by Kurt, Mike and the Carnival team. More

Skip was great. Tabitha was as well. Overall the best experience I have ever had at a car dealership! I am recommending all my friends to Skip and the team at Carnival KIA of Franklin. experience I have ever had at a car dealership! I am recommending all my friends to Skip and the team at Carnival KIA of Franklin. More

Awesome people to work with even with my credit they Awesome people to work with even with my credit they worked very hard to get me into a nice car to build my credit. I dont remeber the salemans name Awesome people to work with even with my credit they worked very hard to get me into a nice car to build my credit. I dont remeber the salemans name but he kept going back up to the desk until he put me in a new car. I have drove my new car for several days now and I do believe I am hooked on Kia. More

I was very impressed with the service I received at Carnival Kia at Franklin. My sales rep was Greg Hunter and he worked with me step by step and made sure I was happy with each decision that was made. Carnival Kia at Franklin. My sales rep was Greg Hunter and he worked with me step by step and made sure I was happy with each decision that was made. I purchased a 2012 Kia Optima Ex and I am very pleased with my purchase. I would recommend this dealership where I received friendly and fast service.. More

I recently purchased a Kia Soul from Carnival Kia of Franklin. I had a great experience! I worked with Mike Jay and Rania Tohme. Let me tell you, they are the best! Both were very professional, friend Franklin. I had a great experience! I worked with Mike Jay and Rania Tohme. Let me tell you, they are the best! Both were very professional, friendly, and approached you with no pressure. I look forward to dealing with them both in the future! Before I arrived at the dealership, they were always available to me via phone and email. My experience could not have been better! More

The salesman I had was a real good helpfull guy.That said it was the worst car shopping experance I have ever had,they have the MSRP jacked up 3000.00 I went to a dealer in Bowling Green Ky bought the same l it was the worst car shopping experance I have ever had,they have the MSRP jacked up 3000.00 I went to a dealer in Bowling Green Ky bought the same list car and saved over 3000.00 from Carnivals final off.Son and Daughter in law are going to buy a new Kia but they will be going to Bowling Green also. More

My first time buying a BRAND NEW 2012 Kia Forte!!! Carlos Lynes helped me out; understood what I was looking for, the style and color, and my full-time student budget. I didn't feel pressured to make sudden Lynes helped me out; understood what I was looking for, the style and color, and my full-time student budget. I didn't feel pressured to make sudden decisions and he made sure I was taken care of the entire process. I'm sure it's Kia's goal to get their customers in new cars anyway, but I was blown away by the fact that I needed no cosigner and the payments were in a decent range. 10/10 for Carlos! More

Kurt and KIA staff were wonderful to work with. I would recommend Kurt to anyone in the market for a new vehicle. Thanks for going above and beyond... Becky Loy. February 2012 recommend Kurt to anyone in the market for a new vehicle. Thanks for going above and beyond... Becky Loy. February 2012 More