Greenway Kia of Franklin

I arrived at the dealership in a bad mood due to 1- having to buy a new car & 2- having looked for 2 days with no luck, or help from other dealerships. I was greeted by 3 salespersons before I locked a having to buy a new car & 2- having looked for 2 days with no luck, or help from other dealerships. I was greeted by 3 salespersons before I locked and shut the door to my car. Skip was the one to offer to help. He was nice, professional and was more interested in what I wanted and could afford to pay than he was with selling the highest price car. (the exact opposite circumstance I had just left from a Ford dealer down the street) Once we decided on a vehicle, he offered to drive me to their Nashville dealership where I could see one in the color I wanted. The total time spent negotiating a price and the actual paperwork was less than 30 minutes! I have told several people that this was, by far, the best autobuying experience I have had in 20 years ! Seriously! I highly recommend this dealership and this salesperson! I also dealt with Carlos, who answered all my and my husband's questions. Even though they close at 9:00, we were there until 9:20, just because he wanted to show me all the functions of all the buttons - he has called twice since the sell to see if there are any problems / questions. The stop at Kia of Franklin was a blessing. More

They ripped my 16 year old and sold us a wrecked vehicle and above blue book price. All they are interested in is getting you in a car at a price you are willing to pay a month. The car may not be worth i and above blue book price. All they are interested in is getting you in a car at a price you are willing to pay a month. The car may not be worth it but many of us get wrapped up in the emotion of buying....Don't be stupid they will RIP YOU OFF and not even blink an eye. More

Great experience. Kurtz was very helpful from first phone call to leaving the lot with my new Kia Soul. i had spent quite a bit of time on line trying to decide what vehicle I wanted. Kurtz was very patient call to leaving the lot with my new Kia Soul. i had spent quite a bit of time on line trying to decide what vehicle I wanted. Kurtz was very patient and spent a lot of time helping me make a decision. The service people and Tim in financing were equally friendly and helpful. I will recommend Kurtz and Carnival Kia in Franklin to anyone interested in a car. He is not a high pressure salesman and lets you make your own decision. Thanks Kurtz. More

We take our 2011 Sorento to Carnival Kia in Franklin for service. We have always received exceptional service and value for the cost. I would recommend both the vehicle and this dealership to others. service. We have always received exceptional service and value for the cost. I would recommend both the vehicle and this dealership to others. More

After 15 years of driving the same car, I headed out for a new one! Went to a few dealerships and drove several cars until I came to Carnival Kia/Franklin!! To say the least, I was sold on the Optima at f a new one! Went to a few dealerships and drove several cars until I came to Carnival Kia/Franklin!! To say the least, I was sold on the Optima at first site. However, it was the great personality, knowledge of the vehicle and patience of Tracy Davis that really impressed me and my husband!! From the test drive to the final signature on the forms, he was a true professional. What a great experience to find a car AND a salesperson with exceptional traits! TRACY DAVIS - YOU ROCK!!!!! (I love my Optima)! More

My experience with Carnival Kia was exceptional from the first inquiry I made all the way to the end of the transaction. Kurt was absolutely wonderful to work with and really wanted to make sure that I pur first inquiry I made all the way to the end of the transaction. Kurt was absolutely wonderful to work with and really wanted to make sure that I purchased a car that I would be happy with. I had been to other dealerships where they pushed the hard sell and that is not what Kurt was about. Buying a new car is stressful enough and Kurt walked me through all the paperwork making sure I understood it and also spent quite a bit of time helping me get familiar with the features of the car and making sure I was confortable with everything when I left. I was also introduced to the people in the service and parts departments who were also friendly and explained everything to me. Overall a great experience and I would recommend them to anyone who is looking for a car!! More

I love my new Kia Sorento!!! I was impressed with the service at Carnival Kia in Franklin. Tracy Davis was the sales person I worked with and he was excellent. He was knowlegeable, helpful and friendly service at Carnival Kia in Franklin. Tracy Davis was the sales person I worked with and he was excellent. He was knowlegeable, helpful and friendly. He was not pushy at all. Thanks Tracy...I am very happy with my new ride! More

My husband and I are very pleased with our new KIA Soul! Kurt is excellent to work with and I highly recommend talking with him when considering purchasing a new car. He is trustworthy and has the customer' Kurt is excellent to work with and I highly recommend talking with him when considering purchasing a new car. He is trustworthy and has the customer's best interest in mind. It's not too often you meet a Salesman who is also a gentleman! More

My husband and I were looking to purchase a second vehicle that would get good gas mileage. We did a lot of "shopping" on line before we visited any dealerships. We decided to visit Carnival Kia in vehicle that would get good gas mileage. We did a lot of "shopping" on line before we visited any dealerships. We decided to visit Carnival Kia in Franklin, even though it was approximately 75 miles from our home,because of the nice email that we received from Kurt Lytle. We were interested in the Kia Optima, because of the "looks" of the car and the miles you could get per gallon of gas. Mr Lytle was very nice to work with and not "pushy". We left the dealership driving a new Optima! We are very pleased with the car and would recommend Kurt Lytle to anyone interested in purchasing a Kia. More

I went in for spur of the moment browsing after I realized I needed a new car. Mike gave me a price that went beyond my expectations. The rest of the staff made sure I understood all the qualities realized I needed a new car. Mike gave me a price that went beyond my expectations. The rest of the staff made sure I understood all the qualities of the car. I spent a few hours at the dealership and enjoyed every minute of it. I would highly recommend this dealership for friendliness, good price. I had a great time and got what I wanted without any high pressure. Everyone had a smile and it wasn't forced. And the stations were full of other satisfied customers. I've never seen a dealership with so many customers on a hot weekday. More