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Greenway Kia of Hickory Hollow
Antioch, TN
720 Reviews
Greenway Kia of Hickory Hollow is your local Kia dealer in Antioch, TN. Our new and used car dealership is proud to offer professional customer service, quick oil changes, and lease deals on new Kia models. If you have a question about trim model research, connected features, or want to know if it's better to buy or lease, we invite you to contact our dealership. Find us near Murfreesboro and Nashville and enjoy a full selection of shiny new Kia models for sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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January 27, 2022
Had 0930 appt for oil change. At 1030 I noticed my car was still in the parking lot and had not been serviced. No communication, explanation or apologies . There were no offers to check on it. I request was still in the parking lot and had not been serviced. No communication, explanation or apologies . There were no offers to check on it. I requested my key and left with no oil change. I have problems with this dealership every single time I go. When there, I noticed quite a large renovation. I wish that money would be used to train customer service and hire enough mechanics More
by Tia
Employees Worked With
Not sure
January 26, 2022
Service is horrible 2hrs for oil change/tire rotation to not get tires done have to go in have them take my car back for another 30 minutes not to mention it’s never good when you hear them saying they’ve l not get tires done have to go in have them take my car back for another 30 minutes not to mention it’s never good when you hear them saying they’ve lost your car and your keys!! Absolute horrible More
by predsgal15
Employees Worked With
Just the service
January 14, 2022
Called parts department and I spoke with a guy name Les. Everything he said just sounded like a lie, I’d ask the same question twice just to see if his answer was the same and it wasn’t. He didn’t want to t Everything he said just sounded like a lie, I’d ask the same question twice just to see if his answer was the same and it wasn’t. He didn’t want to take the time and check on the 2 parts I have ordered. His answer is the truck hasn’t came in yet but I asked if there an ETA and he just wouldn’t want to check and do his job. He sounded very lazy and unprofessional. It should definitely be addressed how rude and immature he is with customers. More
by Eddie Salas
Employees Worked With
Les in parts
December 21, 2021
Went for a scheduled oil change and the waiting time was longer than expected and they rewarded me with a free oil change. That's great customer service! longer than expected and they rewarded me with a free oil change. That's great customer service! More
by Nunez
Employees Worked With
Tairrans Haynes
