Greenway Kia of Hickory Hollow

Fast, friendly, and professional! This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what t This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!! More

Great to work with! Ronnie was great to work with and found just the right car for us. He kept us informed during each step of the process. I definitely recommend buying Ronnie was great to work with and found just the right car for us. He kept us informed during each step of the process. I definitely recommend buying a vehicle there! More

excellent Sales Team at KIA supported me through the process of buying an awesome vehicle, Thank you all for a great experience you know how to treat a custome Sales Team at KIA supported me through the process of buying an awesome vehicle, Thank you all for a great experience you know how to treat a customer. RG More

Great service The service was very convenient for me and my time allotted. Thank to the team for your quick and very helpful service. Sarah you a great and thank yo The service was very convenient for me and my time allotted. Thank to the team for your quick and very helpful service. Sarah you a great and thank you for helping me home. More

A pleasant car buying experience. Overall great experience, front the moment I walked in to the moment I drove my new car away everyone was fairly attentive, professional, and accommod Overall great experience, front the moment I walked in to the moment I drove my new car away everyone was fairly attentive, professional, and accommodating. Sarah was great and answered all the questions she knew with no sense of rush or urgency. I would recommend Universal Kia to friends and family. More

Great experience This was my first time buying a car that I would need to finance alongside a downpayment. Ronnie was patient as I looked through vehicles and helped e This was my first time buying a car that I would need to finance alongside a downpayment. Ronnie was patient as I looked through vehicles and helped explain the process of financing thoroughly once I had decided on two cars I liked. I felt comfortable throughout the process and never felt pressured towards a certain vehicle. Michael in financing was also great, and made me laugh quite a bit too! I would recommend this dealership to others considering buying a new or used car. More

Android working with Terrence Terrence was very helpful and accommodating Terrance answered all of our questions and was good to help us as we went out and drove the vehicle I woul Terrence was very helpful and accommodating Terrance answered all of our questions and was good to help us as we went out and drove the vehicle I would recommend Terrance as a good sales person to talk to if you're buying another vehicle. More

Simple and Easy Process After my many calls and made appointment's and had to break them, I was finally able to get to the dealership to find a car I wanted and to trade my o After my many calls and made appointment's and had to break them, I was finally able to get to the dealership to find a car I wanted and to trade my other car. And I must say it was a very simple process More

New Kia Sportage 2019 I had a great day at the dealership. I know that sounds strange , however, Cynthia made it a really great experience. I know a lot of people don't t I had a great day at the dealership. I know that sounds strange , however, Cynthia made it a really great experience. I know a lot of people don't take the time , but I just had to tell you about the day. Cynthia kept me engaged in the process from beginning to end. I never felt pressured at any time. Being a single female I was concerned about my budget, Cynthia did a great job addressing all my concerns. I love my Kia and I appreciate everything . More

Satisfied 1st time Kia owners Zach, did a great job getting us into the Sorrento we wanted at the budget we needed to be at. Love the peace of mind of the warranty too. If you ar Zach, did a great job getting us into the Sorrento we wanted at the budget we needed to be at. Love the peace of mind of the warranty too. If you are looking for a place to buy that next car give Zach and the Universal Kia folks a try More