Greenway Kia of Hickory Hollow

Excellent Ben Auert explained every aspect of the vehicles I showed an interest in. He was courteous, knowledgeable, and, although not a requirement, humorous. Ben Auert explained every aspect of the vehicles I showed an interest in. He was courteous, knowledgeable, and, although not a requirement, humorous. I never once felt pressured or more importantly, railroaded - you know, like the little lady doesn't know what end is up so here's my opportunity to pawn off the lemon. I also worked with Lawrence LNU. He too was very knowledgeable and accommodating. More

Great Service I'm a first-time car buyer and had many many questions. Hal was extremely patient and helpful when answering every single one of them. The entire time I'm a first-time car buyer and had many many questions. Hal was extremely patient and helpful when answering every single one of them. The entire time I was at the dealership I felt comfortable and well-informed about every aspect of the purchase. Additionally, he helped me select the car that was perfectly suited to me. He worked with me on prices. Since my purchase, I have called him several times with more questions and he is always prompt in returning my calls and answering my questions. Hal helped to make a process that I had heard was extremely difficult, easy. More

Good customer service T.K. provided excellent customer service throughout the buying process. He was patient as we test drove several vehicles and explained all our buying T.K. provided excellent customer service throughout the buying process. He was patient as we test drove several vehicles and explained all our buying options. We will definitely considered Universal Kia for our next car buying experience. More

Stellar Customer Service Prior to my visit, I outlined some stipulations to Jay Stewart regarding our situation. It was about 630pm and raining. Jay encouraged us to come into Prior to my visit, I outlined some stipulations to Jay Stewart regarding our situation. It was about 630pm and raining. Jay encouraged us to come into the dealership. He along with the other staff welcomed us with a smile. We sat down with him, completed the application, provided our proof of income. Based on the criteria for the vehicle we wanted, he identified a Nissan Pathfinder. We drove it, reviewed the exterior and exterior before 9pm we got the keys to our next vehicle. Jay is a stellar salesman. He listens, is not pushy like some who are is sales, very professional with an outgoing, genuine demeanor. I can't remember the manager's name, young lady that works in the office, but I have to recognize her too. She too was outgoing, very professional, worked things out where our note is lower, includes gap insurance among other necessities. I highly recommend you visit the Hickory Hollow Kia Dealership for your next vehicle. Make certain you contact Jay Stewart! More

Great Service! My Sales Guy Edward Ryan was just fabulous. He made me comfortable. He was very knowledgeable and explained everything to me in detail. I'm going to My Sales Guy Edward Ryan was just fabulous. He made me comfortable. He was very knowledgeable and explained everything to me in detail. I'm going to tell my family and friends to go to Universal Kia and ask for Ed!!!! More

Review I am so excited about my new car. Thank you Hickory Hollow Kia for you patience with me and your wonderful service. This is my first new car! I am so excited about my new car. Thank you Hickory Hollow Kia for you patience with me and your wonderful service. This is my first new car! More

Buying a car Enjoy experience and buying the car was easy and great..good customer service..would buy again from there and refer friends. It was great experience. Enjoy experience and buying the car was easy and great..good customer service..would buy again from there and refer friends. It was great experience. More

Great Customer Service I came in not knowing a lot about the car buying process and was not very sure what kind of vehicle I needed and how to finance it. Hal was very in I came in not knowing a lot about the car buying process and was not very sure what kind of vehicle I needed and how to finance it. Hal was very intuitive about my needs and guided me through the best possible vehicle options and financing for my situation. He was very hands on in assisting with the choice of vehicle, assisted in finance arrangements within 2 days of visiting the dealership. If you need a vehicle and don't know where to start. Start with Hal. He knows the ins and outs of car buying. His experience and guidance is invaluable to a newbie. More

Very helpful I was greeted with a smile and asked how I was doing. Hal was very helpful in getting me into a car that fit my needs.Thank you! I was greeted with a smile and asked how I was doing. Hal was very helpful in getting me into a car that fit my needs.Thank you! More