Greenway Kia of Hickory Hollow

Finally...The way a dealership experience should feel like. On January 30, 2017, I experienced what was to be the best overall dealership experience that I have ever had in my entire life and I have a leased we On January 30, 2017, I experienced what was to be the best overall dealership experience that I have ever had in my entire life and I have a leased well over seven vehicles since I began driving at the tender age of 18. Not only did the staff at Universal Kia and Hickory Hollow go above and beyond the call of duty, they also made me feel like there were actually trying to help me throughout this entire process. I wasn't rushed, pressured or uncomfortable. I just moved to Nashville, Tennessee and one of the reasons why was attributed to the hospitality that the state has afforded me throughout my musical pursuits. The staff at Universal Kia exemplified every bit of hospitality from the moment I walked in the door until I left. It's been very difficult leaving my family behind to pursue my musical dreams and in this city that is blessed with such rich culture and talent, you just simply have to have a car so as not to miss any opportunities to perform, network or just uphold your daily responsibilities, and the "Entire" staff at Universal Kia helped me make that a reality and I am forever grateful for making this transition a positive chapter in my book of journeys. Special thanks to: Tabitha Fowler, Heather Fowler, Rania Tohme and my sales person Zach Fitzgerald for they're efforts that were beyond reproach. You guys are rockstars in my book! Much Love & Peace Manny Cabo SEASON 9 "The Voice" More

Tabitha was perfect she got me just what i wanted plus more best place to get a car (: recommend to everyone easy and best service Tabitha was so helpful . the prices were perfect and i was in a car so fast . best place to get a car (: recommend to everyone easy and best service Tabitha was so helpful . the prices were perfect and i was in a car so fast . More

Quick & Easy Everyone was helpful & happy. I Didn't feel pressured. They worked with my budget and I never felt rushed. All the staff were smiling and it seemed li Everyone was helpful & happy. I Didn't feel pressured. They worked with my budget and I never felt rushed. All the staff were smiling and it seemed like they were genuinely trying to help. Heather & Tabatha were fun to work with. More

Kia Sorento EX Excellent &courteous people to work with. Everything was as quoted over the phone. Papers were all in place when we arrived at the dealer. Car was det Excellent &courteous people to work with. Everything was as quoted over the phone. Papers were all in place when we arrived at the dealer. Car was detailed & ready. Can't say enough good about the people that we worked with. More

Happy I was very pleased with the salesperson. I am happy to give a great reference. Not to mention I have already told several people thank you I was very pleased with the salesperson. I am happy to give a great reference. Not to mention I have already told several people thank you More

Wonderful Customer Service Heather and Lawrence both provided exceptional customer service through my experience. I thank both of you and Kia for a job well done. I love my new Heather and Lawrence both provided exceptional customer service through my experience. I thank both of you and Kia for a job well done. I love my new Kia Soul and hope to drive it for many years. More

Awesome Awesome! Shon G. and Hal D. were awesome. My husband and I came in nervous and stressed about purchasing a pre-owned vehicle but they quickly put us at ease. T Shon G. and Hal D. were awesome. My husband and I came in nervous and stressed about purchasing a pre-owned vehicle but they quickly put us at ease. They didn't try to sell us something we didn't need. They stayed within our budget and made the whole process easy. We were able to drive away in a brand new car (not used) I would definitely recommend them if you're looking for a new vehicle. More

Second time shopping here This is the second time I have came here to get a car. I have 2016 Kia Optima and a 2016 Kia Soul. Formerly had a 2013 Kia Soul and gifted it to my mo This is the second time I have came here to get a car. I have 2016 Kia Optima and a 2016 Kia Soul. Formerly had a 2013 Kia Soul and gifted it to my mother. I simply applied for the loan online and Heather called me to come shop around. Easy, simple and quick process only took 2 hours. For anyone looking for a great affordable car that looks stylish and is comfortable I always recommend them to visit Universal Kia at Hickory Holly. They know how to treat you. More

They treated me like family Universal Kia is awesome they treated my husband and I like family , we didn't have to wait for a salesman we walked in and the took good care of us Universal Kia is awesome they treated my husband and I like family , we didn't have to wait for a salesman we walked in and the took good care of us.i walked out with a brand new Kia Soul . More