Greenway Kia of Hickory Hollow

our sales guy could not have been any better, i highly recommended him to our friends, friendly,knowlegable and just all around one great person. CarnivAL kIA IS LUCKY to have him on their team. If it was recommended him to our friends, friendly,knowlegable and just all around one great person. CarnivAL kIA IS LUCKY to have him on their team. If it wasn't for his professionalism and knidness i'm not sure i would of purchased a vehicle there. Kudo to him. More

Jeff was great we had the best time we had been told no by 2 different car dealers and jeff had us a yes for a brand new car fast thanks so much this is our secound car from kia carnival and they treat us by 2 different car dealers and jeff had us a yes for a brand new car fast thanks so much this is our secound car from kia carnival and they treat us very well with kindness and like were an equal even though we had a low credit score. they never made us feel less worthy of there time like we have felt leaving other dealer ships thanks hickory hollow kia and jeff shipp. the lavells More

What sold me on the purchase of the Kia Soul was the knowledge of the salesman Steven. Whatever questions I had he answered. Friendly staff. knowledge of the salesman Steven. Whatever questions I had he answered. Friendly staff. More

I wish I'd read these reviews before wasting all of this time dealing with them, getting my wife's hopes up, and in the meantime ending up without a car at all. My wife has bad credit, so we were pleasan time dealing with them, getting my wife's hopes up, and in the meantime ending up without a car at all. My wife has bad credit, so we were pleasantly surprised when Ron Morgan called us on the phone and said that she'd been approved after we gave him all of her information. We immediately drove there (about an 80 mile drive) and got stuck for hours waiting on paperwork and such. We gave them all of the info they requested, and at the end of the day, she signed a conditional contract. Before signing, however, I did ask Travis, one of the finance officers, what the chances were that they'd call us and demand the car back. He said that they were professionals and they knew what they were doing. Well, turns out they didn't. We get a call saying that they needed more info from her, that they entered her income incorrectly. We drove back up, where we were told that she could not get a car unless someone cosigned with her due to her income. Since I had a job at the time, I cosigned. Well, ended up losing my job before everything was said and done (go figure), so my wife's brother came to the rescue and volunteered to cosign. Mind you, his credit and income were much better than mine, so there shouldn't be a problem, right? Wrong. While my wife was in the bathroom, Ron Morgan comes up to her brother and says there's no way they can make this deal with with the Kia Soul we'd been driving for two weeks. He said they could put her in a used Chevy Aveo, but didn't know if they had any (yeah, baloney). When my brother-in-law asked Ron what else they had that she could buy, he said that the Aveo was it. It was at this point I was called (I was at home). When my wife tells me about the Aveo, I immediately tell her to tell them that we'll just bring the Soul back on Monday and be done with them (Aveo is a junk car with a Daewoo motor). When they told Ron Morgan they weren't going to buy the Aveo, he got angry. Needless to say, a sale was not completed here. I would not recommend this dealership to ANYONE. Like everyone else here, they wasted not only our time but money (we had to buy full coverage insurance on a car we had two weeks). Save yourself the headache and just go to Carmax. Seriously. More

They all were very helpful and courteous. The salesman, Wayne Upshur made sure that we were very comfortable through the entire process. All of the departments we dealt with were first class. We would rec Wayne Upshur made sure that we were very comfortable through the entire process. All of the departments we dealt with were first class. We would recommend them to anybody More

From arrival to departure with a new Forte, my experience was great. Doug E. met us upon arrival and was most knowledgable and experienced in showing various styles and features of each. He was most helpfu was great. Doug E. met us upon arrival and was most knowledgable and experienced in showing various styles and features of each. He was most helpful in handling all details of trade in and purchase. He is a definite asset to this company. The entire team from Manager, Finance and Service Department was very attentive to me,"their customer". I will definitely be a "voice" for Carnival Kia in recommending them to family and friends. More

The service we experieced was very friendly and easy. The total buying process was very simple and hassel free. I would reccomend your dealership to anyone. total buying process was very simple and hassel free. I would reccomend your dealership to anyone. More

when we arrived at the dealership we were meet by relly nice salesman that told us he was Jeff Shipp .He showed us around took our app. got us approved .He meet all our needs. we believe carnival kia is on nice salesman that told us he was Jeff Shipp .He showed us around took our app. got us approved .He meet all our needs. we believe carnival kia is one of the best dealerships in the state of tennessee.Jeff is the best sales persons we have ever dealt with and so is carnival kia thank you so much CATHY SMITH MANCHESTER TENNESSEE More

Carnival Kia is a magical place! I just loved accidentally finding such a great car and dealership! Wayne Upshur was fantastic guy to deal with and I wanted badly to immediately trade in the old accidentally finding such a great car and dealership! Wayne Upshur was fantastic guy to deal with and I wanted badly to immediately trade in the old Subaru and buy the gorgeous & very reasonably priced titanium Soul he showed me and knew everything about and that was so much fun to drive, but much to my frustration, it took my husband much, much longer to see what was obvious to me. Wayne assured me he would find me that same car when the time came. Finally, 2 months later, when husband FINALLY got on board, Wayne did what he said he would and got me the almost identical car within hours. After a very nice and short business transaction with Wayne and Travis, I was driving my new car home (with a full tank of gas) and a card for a free first oil change! The only tiny difference in the two cars was first one had window rainguards and mine didn't and I really wanted them, so Wayne quickly got them for me and this afternoon I went to Carnival and in no time the great service people had them installed! Wayne also offered to hook up my Bluetooth so I know he'll do that for me, too. I just look forward to going back for scheduled maintenance and eventually my next Kia because everything just seems to run so smoothly and efficiently there and people do what they say they will. More

I had a great experience, Wayne didn't try and sell me something I didn't want and listened to my needs and dislikes. Thanks something I didn't want and listened to my needs and dislikes. Thanks More