Greenway Kia of Hickory Hollow

I felt like Shawn was very knowledgeable, honest & fair. He presented me with my options, and I test drove 2 different models, but did not pressure me to choose the "bigger, better" vehicle...and when fair. He presented me with my options, and I test drove 2 different models, but did not pressure me to choose the "bigger, better" vehicle...and when it was all said and done, he sold me the vehicle that I wanted. More

Tabitha was a breath of fresh air when we came to looking at cars. We have always dreaded buying cars. We were intending on downgrading our vehicle to lower our monthly payments and were honestly not looki at cars. We have always dreaded buying cars. We were intending on downgrading our vehicle to lower our monthly payments and were honestly not looking forward to it. She showed us 2 vehicles. One that was comparable to our current SUV and one that was clearly too luxurious for us to afford. After we sat down to crunch numbers, Tabitha went to go speak with her manager. At that point I spoke with my husband about leaving because I didn't want the downgrade. It didn't seem worth paying less for a car I didn't like as much as ours. However, she came back with quotes for the 2011 pre-owned Kia Sorento instead of the smaller SUV. We both looked at her like she was crazy, but she worked at it until she got us lower payments!!! WHAT? I went from a beat-up 2007 Ford Escape base model to a Sorento with Hands free blue tooth and an ipod doc. Wow and thanks Tabitha for making it work! A. Reagan More

They didn't let me leave until I left with something. I like that they wanted the customers to be happy. I give them a 10 for their rating. Everyone was very nice and spoke to to you soon you come to the like that they wanted the customers to be happy. I give them a 10 for their rating. Everyone was very nice and spoke to to you soon you come to the door. One thing I like they didn't have you wait. More

Love the Car! Bought the 2011 Kia Optima. Doug Eckhardt was excellent. He was very friendly and knowledgable. My only dissappointment was that they only had one color choice. Other than that, it is a great was excellent. He was very friendly and knowledgable. My only dissappointment was that they only had one color choice. Other than that, it is a great car and we had a great experience there.Thanks! More

I started out very unhappy with the Carnival Kia company because of some misunderstanings. Eric was very good at clearing everything up for me. I was very happy with the way he has handled my transaction. I because of some misunderstanings. Eric was very good at clearing everything up for me. I was very happy with the way he has handled my transaction. I only have one small issue I am going to try to run over there this weekend because the seal at the bottom of my window is a little messed up. I'm sure they will be willing to take care of it though. More

My overall experience with this Kia dealership was amazing solely because of my sales rep. He made my buying experience great. Tim answered all of my questions and made me feel like I was his only cus amazing solely because of my sales rep. He made my buying experience great. Tim answered all of my questions and made me feel like I was his only customer that day. I had prepared myself for a long grueling, haggling process. My experience was nothing of the such. I saw smiling faces and beautiful hearts from people that were willing to help. I didn't feel like I had been slighted when I drove away from the dealership. Tim was truly an angel to me and my family. I would definitely recommend him to anyone. Warmest Regards Mrs.Keiayana Gibson More

I have purchased from Kia Carnival before, always a great experience. I was only window shopping when I feel in love with the 2011 Optima. Great car, great price, great customer service. Tabatha Fowler wa experience. I was only window shopping when I feel in love with the 2011 Optima. Great car, great price, great customer service. Tabatha Fowler was very friendly, responded to our needs and provided great customer service. More

Todd was fun and informative......the rest of the staff was great professional and courteous. I was not informed on buying a car, but the staff and Todd put me at ease.I dealership had a friendly envirom was great professional and courteous. I was not informed on buying a car, but the staff and Todd put me at ease.I dealership had a friendly enviroment. I will tell all my friends and co-workers. My children loved my car. More

Eric and Jeff made this the easiest and smoothest and non-stressful transaction ever. We did not feel rushed or pressured. Eric answered all of our questions and was very patient with us. I have alrea non-stressful transaction ever. We did not feel rushed or pressured. Eric answered all of our questions and was very patient with us. I have already recommended Carnival Kia to some friends and family. More

We chose our Kia Rio Sedan LX because of its superior warrenty and competitive price. Our credit was not the best in the world and had trouble getting approval at other places, some would not even retur warrenty and competitive price. Our credit was not the best in the world and had trouble getting approval at other places, some would not even return our call. That was not the case with Hickory Hollow Carnaval Kia. Our salesman took the time to call us after hours (he was in the middle of moving) to let us know that we were approved. He went the extra mile to get us the monthly payment we were comfortable with and a car we are thrilled with. We looked at the Ford Focus and the Chevy Aveo and the Kia won hands down. It is a solid little car with excellent gas mileage and great extras. We will absolutly buy our next car from Shawn, and highly recomend him and Kia to everyone we see. Thanks Shawn for all your hard work, we love our new car and our boys love it. In fact our 11 year old wants it to be his first car when he turns 16, thankfully we dont have to worry about that just yet! Once again thanks for the opportunity to rebuild our credit and own an awesome car. More