I purchased a used car June 26, 2020 for my son to drive back and forth to college. We didn't drive car much because it was purchased for my son and he was out of town. Recently, I decided to put the car on the interstate because he had returned from being out of town and getting prepared for college. When I put the car on the interstate, I realized that the car wasn't driving right. I took the car to firestone. Firestone gave me a list of recommendations $3,000 worth of recommendations. Although we purchased the car in June, we only put 200 miles on it to date. I immediately reached out to Kia and spoke with Dennis being that he was the one that pressured me to purchasing that particular car. Dennis was informed of the recommendations by Firestone. Dennis told me to bring the car to Kia and he will get his service guys to look at it. His words "to keep firestone honest" and that if the recommendation is accurate, he will make it right. The services guys checked it out and everything that Firestone recommended was correct. Dennis decided to change his mind and stated that he can't do anything I will have to talk with the owner Cedaniel. A week later, Cedaniel called me. I informed him what was going on. Cedaniel said that he was heading out of town and for me to email him the recommendations. He would take a look at it, and get back with me the next Monday when he returns. It's been about 2 weeks or more now and I have not heard from Cedaniel. I was informed that the car is dangerous to drive. I called back on Monday, February 1, 2021 and spoke with Shane. Shane told me that I purchase a used car buy as is. If that's the case, it should had been a sign on the car stating that it's dangerous if you purchase it, you will have to get it fixed. I feel that I have been lied too. If you purchase a used car from Kia, I advise you to take it to a automatic before actually purchasing it. I don't believe that they have the car service prior to selling it. If they did, they would have known all the issues before hand. Unless they truly don't care about their customers, just trying to make a sale.
I will say my first visit there was awesome, that's because I was purchasing a car not having issues with one.