Greenway Kia of Hickory Hollow

It is always a pleasure to go and get my car done by the wonderful team located at this location. Thanks for doing a great job.

Experienced people like Nicole she is professional keeping me updated with a text message during the service , always friendly service and the service was excellent fast service

Even though I went in to check out a used vehicle I ended up staying and buying a new Rio. I honestly have no regrets about the decision. After I let them know my price range that i would afford a month they really tried and got my payments around something very reasonable. I truly appreciate them working with me and all they did. I highly recommend shopping here. Again big thanks to TreBion and Jonathan for working with me.

Wonderful service. Ask for Dustin he was very nice and understanding. I would recommend this car service to anyone. Thanks again. Go Kia!!! Ask for Dustin

Service department is great very thorough and helpful had taken my car to a mechanic who told me I needed a new caliper but I didn’t need a new caliper at all Tairrans was great

Great service department. Always smiling faces and knowledgeable staff. The guys in service always do a great job working on my car from fixing an airbag problem, a leak in my washer fluid dispenser. This time it was the low light for my brake fluid. I was very happy with my latest visit. Great dealership.

Excellent dealership very professional always walking me warm and courteous very clean establishment everyone is very courteous and helping you and making sure that you are completely satisfied

I purchased a used car June 26, 2020 for my son to drive back and forth to college. We didn't drive car much because it was purchased for my son and he was out of town. Recently, I decided to put the car on the interstate because he had returned from being out of town and getting prepared for college. When I put the car on the interstate, I realized that the car wasn't driving right. I took the car to firestone. Firestone gave me a list of recommendations $3,000 worth of recommendations. Although we purchased the car in June, we only put 200 miles on it to date. I immediately reached out to Kia and spoke with Dennis being that he was the one that pressured me to purchasing that particular car. Dennis was informed of the recommendations by Firestone. Dennis told me to bring the car to Kia and he will get his service guys to look at it. His words "to keep firestone honest" and that if the recommendation is accurate, he will make it right. The services guys checked it out and everything that Firestone recommended was correct. Dennis decided to change his mind and stated that he can't do anything I will have to talk with the owner Cedaniel. A week later, Cedaniel called me. I informed him what was going on. Cedaniel said that he was heading out of town and for me to email him the recommendations. He would take a look at it, and get back with me the next Monday when he returns. It's been about 2 weeks or more now and I have not heard from Cedaniel. I was informed that the car is dangerous to drive. I called back on Monday, February 1, 2021 and spoke with Shane. Shane told me that I purchase a used car buy as is. If that's the case, it should had been a sign on the car stating that it's dangerous if you purchase it, you will have to get it fixed. I feel that I have been lied too. If you purchase a used car from Kia, I advise you to take it to a automatic before actually purchasing it. I don't believe that they have the car service prior to selling it. If they did, they would have known all the issues before hand. Unless they truly don't care about their customers, just trying to make a sale. I will say my first visit there was awesome, that's because I was purchasing a car not having issues with one.

Service was solid. I wish there were more people wearing mask though. That’s my only negative. Other than that.. solid service. Oh and the WiFi didn’t really work.

The entire deal was made over text messaging due to my crazy schedule. As much as I requested mudflaps one year of XM radio and a longer term at 0% as well as a few free oil changes, to no avail. I was given an extra detail and a free fuel up. Sales people and delivery guys were awesome.