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Greenway Kia of Riverchase

Name: Greenway Kia of Riverchase
Address: 2200 US-31, Pelham, AL, 35124, US
Telephone: (205) 987-6518
Rating: 4.1

4.1

569 Reviews

2200 US-31, Pelham, Alabama 35124

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Sales: (205) 987-6518

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Greenway Kia of Riverchase

Pelham, AL

4.1

569 Reviews

Call Dealership (205) 987-6518

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2200 US-31

Pelham, AL

35124

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4.1

569 Reviews

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569 Reviews of Greenway Kia of Riverchase

September 03, 2024

SALES VISIT - NEW

We bought a 2024 Telluride in January and went through a car wash in July and the trim on the back door càme off. We went to the service dept to get it repaired or fixed and they said it has to be ordered a car wash in July and the trim on the back door càme off. We went to the service dept to get it repaired or fixed and they said it has to be ordered and would call us when it came in. 4 weeks later no call or returned calls to fix the issue. They are completely avoiding contact at this point. This is so unprofessional I can't even believe they are still in business. I should have read the reviews on the service department at this dealership. I have never been so disgusted in my life with a purchase this big. A complete let down and a feeling of stupidity for buying into the Kia brand. This service department and it's manager need to be replaced before anyone else falls victim to this total incompetence. 2 recalls and the trim falling off in 6 months. Maybe other dealerships go over and beyond but certainly not this 1. Sales department is ok but service department is so bad I don't have the words unless it was "avoid at all cost" More

by dfisk

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Employees Worked With

Season Stockton

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August 30, 2024

SALES VISIT - USED

My experience was great there. I got immediate help with whom I needed to talk with so could find out further details. The process was very smooth and they did whatever they could I got immediate help with whom I needed to talk with so could find out further details. The process was very smooth and they did whatever they could to help you leave with the vehicle of your choice. I’ll be definitely going back when need another vehicle More

by wwalker60pats

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Recommend Dealer

Yes

Employees Worked With

Justin Fowler

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Sep 03, 2024 -

Greenway Kia of Riverchase responded

We're delighted to hear that your experience at Riverchase Kia was smooth and helpful. Thanks for choosing us, and we look forward to assisting you with your next vehicle!

August 29, 2024

SERVICE VISIT

The worst dealership. They want return calls after a sale of a new car Would never recommend this dealer to anyone They want return calls after a sale of a new car Would never recommend this dealer to anyone More

by Randy

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Employees Worked With

Season Stockton

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July 26, 2024

SALES VISIT - NEW

I was very happy with my experience at Riverchase Kia. They treated me great. I have purchased 3 Kia’s from and always treated very well They treated me great. I have purchased 3 Kia’s from and always treated very well More

by hooks.m

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Recommend Dealer

Yes

Employees Worked With

Lakesha Childress

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Jul 29, 2024 -

Greenway Kia of Riverchase responded

Thank you for your continued support and loyalty to Riverchase Kia! We're delighted to hear that you've consistently had great experiences with us. Enjoy your new Kia!

June 12, 2024

SALES VISIT - NEW

Myron is the best. This was my 2nd car ( wreck my last week bought in September) he knew what I wanted and helped me with the insurance paperwork got me a new car like This was my 2nd car ( wreck my last week bought in September) he knew what I wanted and helped me with the insurance paperwork got me a new car like the one I had. Was very easy on me and pleasant to work with. More

by mbmarechal

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Recommend Dealer

Yes

Employees Worked With

Myron Deskins

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Jun 12, 2024 -

Greenway Kia of Riverchase responded

We're delighted to hear that Myron made your car purchase smooth and pleasant at Riverchase Kia! Thanks for sharing your experience, and we're glad we could assist with the insurance paperwork too. Enjoy your new ride!

June 11, 2024

SALES VISIT - NEW

Lanesha Childress was great, she made the whole experience very easy and comfortable. They are really good people. experience very easy and comfortable. They are really good people. More

by aewt1980

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Recommend Dealer

Yes

Employees Worked With

Lanesha Childress

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Jun 11, 2024 -

Greenway Kia of Riverchase responded

We're delighted to hear that Lanesha made your experience easy and comfortable at Riverchase Kia. Thanks for the kind words!

June 11, 2024

SALES VISIT - NEW

I had the best car buying experience here. My salesman Henry Woodruff went above and beyond. My salesman Henry Woodruff went above and beyond. More

by amee

Recommend Dealer

Yes

Employees Worked With

Henry Woodruff

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Jun 11, 2024 -

Greenway Kia of Riverchase responded

Amee, thank you for taking the time to review Riverchase Kia!

June 02, 2024

SALES VISIT - USED

Friendly staff great environment and professional team will go ther again in the future!!! Garry is Awesome will go ther again in the future!!! Garry is Awesome More

by Rocky.foampros

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Recommend Dealer

Yes

Employees Worked With

Garry Ziegler and Shaq, Lamar Black

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Jun 03, 2024 -

Greenway Kia of Riverchase responded

Thank you for the great feedback! We're glad to hear Garry and our team at Riverchase Kia provided a friendly and professional experience. We look forward to seeing you again in the future!

May 10, 2024

SALES VISIT - NEW

It was excellent experience at Riverchase Kia! Jimmy Cummings is the best sales! He went above and beyond to make the best deal. Jimmy Cummings is the best sales! He went above and beyond to make the best deal. More

by Sergiy

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Recommend Dealer

Yes

Employees Worked With

Jimmy Cummings

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May 10, 2024 -

Greenway Kia of Riverchase responded

Sergiy, we're delighted to know that Jimmy provided you with an excellent experience at Riverchase Kia. Thanks for the shout out and enjoy your new ride!

April 24, 2024

SERVICE VISIT

Very nice, clean, polite and helpful The salesman was great to work with and talk to. great to work with and talk to. More

by betty.brandley

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Henry woodruff

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Apr 24, 2024 -

Greenway Kia of Riverchase responded

Thanks for the shoutout, Betty! It's great to see our team at Riverchase Kia was able to assist during your visit. Here's to the road ahead!

Greenway Kia of Riverchase

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569 Reviews of Greenway Kia of Riverchase

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