
Greenway Kia of Riverchase
Pelham, AL
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569 Reviews of Greenway Kia of Riverchase
We bought a 2024 Telluride in January and went through a car wash in July and the trim on the back door càme off. We went to the service dept to get it repaired or fixed and they said it has to be ordered a car wash in July and the trim on the back door càme off. We went to the service dept to get it repaired or fixed and they said it has to be ordered and would call us when it came in. 4 weeks later no call or returned calls to fix the issue. They are completely avoiding contact at this point. This is so unprofessional I can't even believe they are still in business. I should have read the reviews on the service department at this dealership. I have never been so disgusted in my life with a purchase this big. A complete let down and a feeling of stupidity for buying into the Kia brand. This service department and it's manager need to be replaced before anyone else falls victim to this total incompetence. 2 recalls and the trim falling off in 6 months. Maybe other dealerships go over and beyond but certainly not this 1. Sales department is ok but service department is so bad I don't have the words unless it was "avoid at all cost" More
My experience was great there. I got immediate help with whom I needed to talk with so could find out further details. The process was very smooth and they did whatever they could I got immediate help with whom I needed to talk with so could find out further details. The process was very smooth and they did whatever they could to help you leave with the vehicle of your choice. I’ll be definitely going back when need another vehicle More
Myron is the best. This was my 2nd car ( wreck my last week bought in September) he knew what I wanted and helped me with the insurance paperwork got me a new car like This was my 2nd car ( wreck my last week bought in September) he knew what I wanted and helped me with the insurance paperwork got me a new car like the one I had. Was very easy on me and pleasant to work with. More