
Greenway Kia of Riverchase
Pelham, AL
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564 Reviews of Greenway Kia of Riverchase
They treat you like family. I've gotten two cars from them and I've always felt welcome. My last visit was yesterday when I went to the service department. I dealt with Tracy Cha I've gotten two cars from them and I've always felt welcome. My last visit was yesterday when I went to the service department. I dealt with Tracy Champagne Hambrick and she helped me from start to finish. Explained everything to me and was so kind. She really made feel welcome and explained to me what they were doing to my car as time went on. I got my car back like new and I met a wonderful lady in the process! Very nice people and cars! More
Summary and Review of Riverchase Kia I have been trying for awhile to get my Granddaughter a new Kia. After several failed attempts, I met Mr. Mark E. Pierce of Riverchase Kia. This man n I have been trying for awhile to get my Granddaughter a new Kia. After several failed attempts, I met Mr. Mark E. Pierce of Riverchase Kia. This man not only went above and beyond to help us, but was the most courteous and kind man I have ever dealt with. As the process progressed, the whole staff was as polite and kind, as if they were dealing with family. We had to overcome some credit issues, and everyone went the extra mile to help me be successful. This dealership is exceptional at helping you get a positive outcome. I would and will recommend Mark and the whole Riverchase staff for there next vehicle. More
MOST AWESOME EXPERIENCE MOST WONDERFUL EXPERIENCE! VERY PROFESSIONAL! MADE OUR CAR BUYING EXPERIENCE SMOOTH AND EASY. THE STAFF WAS FRIENDLY AND ALL WORKED HARD TO GET MY DE MOST WONDERFUL EXPERIENCE! VERY PROFESSIONAL! MADE OUR CAR BUYING EXPERIENCE SMOOTH AND EASY. THE STAFF WAS FRIENDLY AND ALL WORKED HARD TO GET MY DEAL APPROVED. WILL TELL ALL MY FRIENDS & FAMILY ABOUT RIVERCHASE KIA More
Wonderful Experience The was the best auto buying experience I have ever had. Marvin Jenkins was great and the rest of the staff was so helpful and patient. I give the h The was the best auto buying experience I have ever had. Marvin Jenkins was great and the rest of the staff was so helpful and patient. I give the highest recommendation for car buying. And I love my new girl Kia. More
Great Mr Bibb is wonderful! So professional. I would highly recommend him!! I will definitely be back to see him! He is a great salesman! Go and see him! Mr Bibb is wonderful! So professional. I would highly recommend him!! I will definitely be back to see him! He is a great salesman! Go and see him! More
IF YOU NEED A NEW CAR..PLEASE CONTACT TEDDY FRYE I was looking for a car that was affordable but of my liking. Teddy Frye was very patient and understanding. I could tell he wasnt trying to rush me i I was looking for a car that was affordable but of my liking. Teddy Frye was very patient and understanding. I could tell he wasnt trying to rush me into a sale. I really had a wonderful experience. And I LOVE my 2016 Kia Soul! More
I purchased my first car from KIA! Teddy is an awesome sales person. He will do anything necessary for you to get the car you want within the budget you can manage! My mom and I walked Teddy is an awesome sales person. He will do anything necessary for you to get the car you want within the budget you can manage! My mom and I walked in for me to look at getting myself a new car, we walked out very happy with our two new cars. We love our cars, and highly recommend to ask for Teddy! More
Joey Bibb - Professional Sales Repersentative Joey did a very professional job of addressing our needs for a vehicle to replace out aging GM product.........a 2004 full size SUV. He understoo Joey did a very professional job of addressing our needs for a vehicle to replace out aging GM product.........a 2004 full size SUV. He understood our requirements throughout the sales process and was able to recommend a vehicle that would accommodate our changing lifestyle and came up with a vehicle that bridged the transition from a full size GM SUV to a modern & compact SUV (Kia Sorento). We continue progressing into retirement. More
Inappropriate customer service I had turned in a Cadenza to this dealer that was coming off the lease. The personnel indicated on my inventory form that I had one Key Fob although I had turned in a Cadenza to this dealer that was coming off the lease. The personnel indicated on my inventory form that I had one Key Fob although two were turned in; one was absent its valet key. Upon realizing the error (after leaving the state) I called and was informed that they could not indicate anything but one but would make a pen and ink change. Unfortunately they did not and the leasing Company charged me for a missing Key Fob. I attempted to call them (Riverchase Kia) back several times and was brushed off or simply ignored. I would recommend to readers to seek a company with higher ethical values and better integrity More
best dealership experience The process was quick. The staff was friendly. I would definitely purchase from them again. Teddy Frye was very knowledgeable and did not waste any ti The process was quick. The staff was friendly. I would definitely purchase from them again. Teddy Frye was very knowledgeable and did not waste any time. More