Greenway Kia of Riverchase

MOST AWESOME EXPERIENCE MOST WONDERFUL EXPERIENCE! VERY PROFESSIONAL! MADE OUR CAR BUYING EXPERIENCE SMOOTH AND EASY. THE STAFF WAS FRIENDLY AND ALL WORKED HARD TO GET MY DE MOST WONDERFUL EXPERIENCE! VERY PROFESSIONAL! MADE OUR CAR BUYING EXPERIENCE SMOOTH AND EASY. THE STAFF WAS FRIENDLY AND ALL WORKED HARD TO GET MY DEAL APPROVED. WILL TELL ALL MY FRIENDS & FAMILY ABOUT RIVERCHASE KIA More

Wonderful Experience The was the best auto buying experience I have ever had. Marvin Jenkins was great and the rest of the staff was so helpful and patient. I give the h The was the best auto buying experience I have ever had. Marvin Jenkins was great and the rest of the staff was so helpful and patient. I give the highest recommendation for car buying. And I love my new girl Kia. More

Great Mr Bibb is wonderful! So professional. I would highly recommend him!! I will definitely be back to see him! He is a great salesman! Go and see him! Mr Bibb is wonderful! So professional. I would highly recommend him!! I will definitely be back to see him! He is a great salesman! Go and see him! More

IF YOU NEED A NEW CAR..PLEASE CONTACT TEDDY FRYE I was looking for a car that was affordable but of my liking. Teddy Frye was very patient and understanding. I could tell he wasnt trying to rush me i I was looking for a car that was affordable but of my liking. Teddy Frye was very patient and understanding. I could tell he wasnt trying to rush me into a sale. I really had a wonderful experience. And I LOVE my 2016 Kia Soul! More

I purchased my first car from KIA! Teddy is an awesome sales person. He will do anything necessary for you to get the car you want within the budget you can manage! My mom and I walked Teddy is an awesome sales person. He will do anything necessary for you to get the car you want within the budget you can manage! My mom and I walked in for me to look at getting myself a new car, we walked out very happy with our two new cars. We love our cars, and highly recommend to ask for Teddy! More

Joey Bibb - Professional Sales Repersentative Joey did a very professional job of addressing our needs for a vehicle to replace out aging GM product.........a 2004 full size SUV. He understoo Joey did a very professional job of addressing our needs for a vehicle to replace out aging GM product.........a 2004 full size SUV. He understood our requirements throughout the sales process and was able to recommend a vehicle that would accommodate our changing lifestyle and came up with a vehicle that bridged the transition from a full size GM SUV to a modern & compact SUV (Kia Sorento). We continue progressing into retirement. More

Inappropriate customer service I had turned in a Cadenza to this dealer that was coming off the lease. The personnel indicated on my inventory form that I had one Key Fob although I had turned in a Cadenza to this dealer that was coming off the lease. The personnel indicated on my inventory form that I had one Key Fob although two were turned in; one was absent its valet key. Upon realizing the error (after leaving the state) I called and was informed that they could not indicate anything but one but would make a pen and ink change. Unfortunately they did not and the leasing Company charged me for a missing Key Fob. I attempted to call them (Riverchase Kia) back several times and was brushed off or simply ignored. I would recommend to readers to seek a company with higher ethical values and better integrity More

best dealership experience The process was quick. The staff was friendly. I would definitely purchase from them again. Teddy Frye was very knowledgeable and did not waste any ti The process was quick. The staff was friendly. I would definitely purchase from them again. Teddy Frye was very knowledgeable and did not waste any time. More

Amazing Place! We showed up at Riverchase Kia with, honestly, the thought of walking out with nothing. I had no money down and no trade in. i was nervous that things We showed up at Riverchase Kia with, honestly, the thought of walking out with nothing. I had no money down and no trade in. i was nervous that things were not going to work out in my favor. I had brought my 5 year old with me, and was worried she would get into things. Mr. Frye was very helpful and helped entertain my little girl. I always dread the thought of going to car dealerships due to stories previously told. I thought it was going to take forever. But I showed up around 9 and was walking out of there in my brand 2016 Kia Forte around 1130am. Quick and fast. He worked with us and did not beat around the bush. Teddy Frye was straight forward and honest about the whole situation. It was the day before my birthday and i couldn't have asked for a better experience!! More

High pressure/way over charged/non disclosures There was very high pressure to sign that day. Before I knew it, I had WAY over paid and had been told the terms would not be more than 72 months, but There was very high pressure to sign that day. Before I knew it, I had WAY over paid and had been told the terms would not be more than 72 months, but somehow mine is 75 months. I was not given the option of getting gap insurance, but I was charged $800 for it. That was never mentioned at all. All done with a smile on their face and a big thank you. I would never recommend this dealer and will go out of my way to NOT recommend them. The only follow up I received was a "sorry about that ", and no reply to my email showing other prices in my area that were much less. The actual salesman wasn't as bad as the "closer", finance manager. He just needed a sale. I received a generic response from Kevin Woody on this site, where he said he would love to have a another chance to make things right... I called him today and again, I got an "I'm sorry." Well that is just words they don't even mean and does nothing "to make things right ". More