
Greenway Kia of Riverchase
Pelham, AL
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568 Reviews of Greenway Kia of Riverchase
Always been a good place for me to take my vehicle to. Great staff and service department. Never had a bad experience with them. Bought 2 vehicles from them. Great staff and service department. Never had a bad experience with them. Bought 2 vehicles from them. More
These people were extremely nice and I experienced excellent customer service. I really wish other companies would mimic their excellent customer service. excellent customer service. I really wish other companies would mimic their excellent customer service. More
I purchased a used truck on 6/13/23, traded my vehicle in and paid the remaining balance in cash. They provided me with a drive out tag that expired in 20 days. Today is 8/23/23 and I still have not received and paid the remaining balance in cash. They provided me with a drive out tag that expired in 20 days. Today is 8/23/23 and I still have not received my title. I have called numerous times and had to leave messages for my salesman, the sales manager, title clerk and also asked to speak with the general manager. I text my salesman and the sales manager numerous times with zero response. The only person that will answer the and actually speak to me is the receptionist. I requested a new drive out tag, had to leave a message and of course no response from anyone. I was told my title would arrive by 8/7/23, again today is 8/23/23 and still no title, no communication. DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! More
Jimmy was our sales rep throughout our entire journey to find a unicorn telluride and let me tell you, he stepped up to bat for us and was able to track down and obtain this vehicle in no time at all. I wou find a unicorn telluride and let me tell you, he stepped up to bat for us and was able to track down and obtain this vehicle in no time at all. I would highly recommend using this KIA dealership, and more specifically, Jimmy, if you are ever in the market for a new KIA or a used car. Jimmy was super knowledgeable and very professional and personable. Phenomenal experience. More
Mr. Harvey. Wasn’t sure if first name or last but he has without a doubt earned the Mr. in my book. Awesome professional get things done guy. A pleasure to do business with. without a doubt earned the Mr. in my book. Awesome professional get things done guy. A pleasure to do business with. More
I was visiting from Atlanta when my 2014 kia Sorento engine ceased. I called this dealership and spoke with Terrell Goddard. I explained what happen and he was very nice and had a lot of compassion ab engine ceased. I called this dealership and spoke with Terrell Goddard. I explained what happen and he was very nice and had a lot of compassion about my situation. He explained the process so I had a clear understanding of how it worked. Although I had my car towed to Atlanta for the repairs. Terrell exhibited excellent customer service. More