Greenway Kia of Rivergate
Madison, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Fast efficient and friendly! The only dealer to buy a Kia from! Definitely suggest you go there! The only dealer to buy a Kia from! Definitely suggest you go there! More
Greenway Kia of Rivergate had the car I wanted at a price I was willing to pay. The salesman was very courteous and helpful. I was willing to pay. The salesman was very courteous and helpful. More
I went at 8 an. Was there an hour and they did what I asked.cheeedully adjusted the price when I noticed an average. Great car wash too Was there an hour and they did what I asked.cheeedully adjusted the price when I noticed an average. Great car wash too More
Outstanding service dept. I have always taken my vehicles there and I have bought 2 Kia’s there. I have always taken my vehicles there and I have bought 2 Kia’s there. More
Fast and really welcoming will definitely be back for other services I highly recommend this location other services I highly recommend this location More
Everyone in the Sales and Service Departments is awesome and knowledgeable! Very kind and reliable staff. and knowledgeable! Very kind and reliable staff. More
I had a recall issue. It was taken care of very fast and efficiently. I am pleased with the response. It was taken care of very fast and efficiently. I am pleased with the response. More
I was overcharged at Greenway Kia Rivergate for being a young woman and then ignored for over a month when I tried to resolve it respectfully and directly. Repeated calls to the service manager, Josh Su young woman and then ignored for over a month when I tried to resolve it respectfully and directly. Repeated calls to the service manager, Josh Sutton, went unanswered. Management promised follow-up multiple times and never delivered. For a month I called multiple times a day and was put on hold, hung up on, promised calls back in “just a few minutes” and then eventually my number recognized and blocked. Using two other phones, I called and was connected right away but once they realized it was me, those were both blocked too. This dealership takes advantage of customers and avoids accountability. I will be escalating this to Kia Corporate and the dealership owners. While I will be placing a dispute with my credit card to attempt to recovering my money; the premise is that the management here does not respect their customers, if that’s due to my young age or gender I’ll never know but anyone thinking of doing business here or bringing a car for service should heavily reconsider. More
The service experience is absolutely horrible. After being a Kia owner since 2020 - their service department literally makes me want to sell this car and avoid Kia in the future. Inspections aren’ After being a Kia owner since 2020 - their service department literally makes me want to sell this car and avoid Kia in the future. Inspections aren’t completed as stated, vehicle returned in a condition that was technically not safe to drive despite being assured it was (later tech admitted there was a major issue), requests to speak to service manager denied, sales staff comes into service waiting area to attempt to sell you new cars. Just ridiculously poor experience all around. More
Terry salesman was great manager worked with me to get what I wanted in car and car payment I appreciate all you all employees very nice and the guy in financing that waited on me was so nice up front by what I wanted in car and car payment I appreciate all you all employees very nice and the guy in financing that waited on me was so nice up front by the side door thanks to all you and Merry Christmas And A Happy New Year God Bless Peace On Earth Debbie Barnes More



