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Greenway Kia of Rivergate
Madison, TN
480 Reviews
Welcome to Universal Kia Rivergate. We are part of Universal Kia Automotive Group, which has 2 locations in the Nashville area. We are conveniently located in the Rivergate area on Gallatin Pike in Madison, TN. We sell new and pre-owned KIA's. We also sell and service pre-owned vehicles of all makes and models. Universal Kia Rivergate offers one of the largest authorized service centers for Kia cars in the Nashville area. We also sell tires at discount prices so if you want to protect your family with the correct tires for any Kia model, have the factory trained technicians and Universal Kia Rivergate assist you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 480 reviews
August 21, 2025
Everyone was super nice, quick, helpful above and beyond. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. More
by annemaria1108
August 20, 2025
Greenway service department is always professional and friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! More
by hantayojj
July 24, 2025
have been with this dealership for the last 3 years and they have been great! they have been great! More
by lexilaw.law3
July 21, 2025
I had a recall type of issue that was taken care promptly. Very pleased with the service promptly. Very pleased with the service More
by b3b8
Employees Worked With
July 12, 2025
I enjoy coming to greenway Kia of Rivergate the people there are very nice and helpful. I will use them for my car need. there are very nice and helpful. I will use them for my car need. More
by lareka_perkins
June 28, 2025
Low pressure and friendly sales team. Dwayne and the finance manager listened to my needs and worked to find the best options for my budget. Dwayne and the finance manager listened to my needs and worked to find the best options for my budget. More
by dealerrater99
Employees Worked With
June 15, 2025
Great experience with getting my car serviced last week at Greenway KIA in Madison, TN. Got my oil changed and tires rotated in less that 2 hours. They even washed my car! Thanks. at Greenway KIA in Madison, TN. Got my oil changed and tires rotated in less that 2 hours. They even washed my car! Thanks. More
by Vlbenson925
Employees Worked With
May 14, 2025
Given it was my first time buying a new car, Greenway Kia of Rivergate did a wonderful job simplifying the process and getting me the car I was looking for. Dameion and Ulysses showed the utmost customer car of Rivergate did a wonderful job simplifying the process and getting me the car I was looking for. Dameion and Ulysses showed the utmost customer care so definitely request one of them if you’re looking for a nice experience. The actual price negotiation was also a pleasant time and we easily worked together to find a price I was happy with while still maintaining all the amenities in the vehicle I was looking for. I would absolutely suggest this dealership if you’re looking for your next car. More
by Phil
April 18, 2025
Their service department sucks! !!! Once you’re there you wait forever and you’re never updated about service. Don’t even bother calling for appointment, no one ever answers the phon !!! Once you’re there you wait forever and you’re never updated about service. Don’t even bother calling for appointment, no one ever answers the phone. More
by blscheetz5
Employees Worked With
April 11, 2025
They great in appreciative there service, I would go back there, and recommend people to there there, and recommend people to there More
by Keith
