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Greenway Kia of Rivergate - Service Center
Madison, TN
149 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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149 Reviews of Greenway Kia of Rivergate - Service Center
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February 17, 2024
I only give it five stars because of your service advisor MACK.I bought my forte 2017 and 2016 brand new I have never had it taken anywhere but Greenway Kia. MACK is very compassionate, loyal, great sense of MACK.I bought my forte 2017 and 2016 brand new I have never had it taken anywhere but Greenway Kia. MACK is very compassionate, loyal, great sense of humor I would never have anybody looking at my car except him. I have left the dealership because he wasn’t there. I’m very disappointed and trying to communicate from my home and call the dealership. I’ve tried three different times using three different extensions at Greenway Kia. All of them just rang and rang no voicemail no answer no nothing as it was as if no one worked there, I was trying to get a hold of the general manager, but there was nobody to talk to MACK is the only person that I could speak with, but I had to do that by coming to the dealership . I have several more non-flattering things to say about the dealership, but I will always continue to come to the dealer because of your service advisor. I have had several of the largest dealers in the country available to me through an insurance company that I worked, for I have seen and dealt with many service advisors, none as capable or as qualified as MACK More
by arizonaray
Employees Worked With
Helpful February 16, 2024
Professional. Did a great job on my service and updated me on future repair needs coming. I would rate as a 10. Did a great job on my service and updated me on future repair needs coming. I would rate as a 10. More
by gladys.smith
August 09, 2023
Excellent service. .they are careful and thorough.. Service Manager Mr. Kenneth (Mac) is very efficient. .they are careful and thorough.. Service Manager Mr. Kenneth (Mac) is very efficient. More
by rutherme4747
Employees Worked With
July 28, 2023
The representatives were very cordial and up to date on your needs. Work that was performed was great!! your needs. Work that was performed was great!! More
by barbgraves1939
Employees Worked With
June 22, 2023
Great service and fast service friendly service representative answered all of my questions great job representative answered all of my questions great job More
by patcov456
Employees Worked With
May 16, 2023
I had excellent service with friendly workers. My car was delivered to me cleaner than when I had brought it. There was complimentary beverages in a clean and comfortable waiting area. My car was delivered to me cleaner than when I had brought it. There was complimentary beverages in a clean and comfortable waiting area. More
by abbi_b
Employees Worked With
May 16, 2023
Doing awesome works keep up the great work! ! Thank you for taking care of us 👍 ! Thank you for taking care of us 👍 More
by Souphanthanad
Employees Worked With
Other Employees :
Jim Galuzka
April 11, 2023
They take care of my vehicle issues with good service each time I am there. The young lady in the office where you go to pay was really nice each time I am there. The young lady in the office where you go to pay was really nice More
by regina.smotherman
January 30, 2023
They have always done a good job. But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a But this time I asked for tire rotation they said I didn’t need one. I don’t remember asking if I needed one I ask for a rotation. May have to find a different dealer next time. More
by Bsircybill
Employees Worked With
