Greenway Kia of Rivergate

I went at 8 an. Was there an hour and they did what I asked.cheeedully adjusted the price when I noticed an average. Great car wash too Was there an hour and they did what I asked.cheeedully adjusted the price when I noticed an average. Great car wash too More

Outstanding service dept. I have always taken my vehicles there and I have bought 2 Kia’s there. I have always taken my vehicles there and I have bought 2 Kia’s there. More

Fast and really welcoming will definitely be back for other services I highly recommend this location other services I highly recommend this location More

Everyone in the Sales and Service Departments is awesome and knowledgeable! Very kind and reliable staff. and knowledgeable! Very kind and reliable staff. More

I had a recall issue. It was taken care of very fast and efficiently. I am pleased with the response. It was taken care of very fast and efficiently. I am pleased with the response. More

I was overcharged at Greenway Kia Rivergate for being a young woman and then ignored for over a month when I tried to resolve it respectfully and directly. Repeated calls to the service manager, Josh Su young woman and then ignored for over a month when I tried to resolve it respectfully and directly. Repeated calls to the service manager, Josh Sutton, went unanswered. Management promised follow-up multiple times and never delivered. For a month I called multiple times a day and was put on hold, hung up on, promised calls back in “just a few minutes” and then eventually my number recognized and blocked. Using two other phones, I called and was connected right away but once they realized it was me, those were both blocked too. This dealership takes advantage of customers and avoids accountability. I will be escalating this to Kia Corporate and the dealership owners. While I will be placing a dispute with my credit card to attempt to recovering my money; the premise is that the management here does not respect their customers, if that’s due to my young age or gender I’ll never know but anyone thinking of doing business here or bringing a car for service should heavily reconsider. More

The service experience is absolutely horrible. After being a Kia owner since 2020 - their service department literally makes me want to sell this car and avoid Kia in the future. Inspections aren’ After being a Kia owner since 2020 - their service department literally makes me want to sell this car and avoid Kia in the future. Inspections aren’t completed as stated, vehicle returned in a condition that was technically not safe to drive despite being assured it was (later tech admitted there was a major issue), requests to speak to service manager denied, sales staff comes into service waiting area to attempt to sell you new cars. Just ridiculously poor experience all around. More

Service was quick; walk-ins welcome; staff was friendly and helpful; five-stars all around. and helpful; five-stars all around. More

Everyone was super nice, quick, helpful above and beyond. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. Great experience. Good more than I asked or brought the car in for. Appreciated the car being washed too. More

Greenway service department is always professional and friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! friendly! They are always happy to see me! Service Department has been taking great care of my Kia’s since 2011! More