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Greenway Kia of Rivergate - Service Center

Madison, TN

4.4
164 Reviews

164 Reviews of Greenway Kia of Rivergate - Service Center

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September 21, 2022

GREAT CUSTOMER SERVICE ALWAYS GET WHATEVER I NEED DONE WITHOUT ANY HESITATION…EVERYONE IS FRIENDLY AND THEY COMMUNICATION IS PERFECT… More

by ab.bennett1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie
Sep 21, 2022 -

Greenway Kia of Rivergate responded

Thanks so much for the fantastic five-star review for Greenway Kia of Rivergate! Your glowing feedback made our day, and we can't wait to work with you again soon. Until then!

August 25, 2022

Always professional, courteous and listen to the customers request and get your vehicle in and out with quick service. More

by Popparooster25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Greenway Kia of Rivergate responded

Thank you for the wonderful compliments to our team here at Greenway Kia of Rivergate! Until next time, safe driving!

August 18, 2022

I don't make an effort to write reviews, but I will make an exception for this septic tank of a dealership! After my visit to this establishment I can honestly say I felt like dog fecal matter on the bot More

by CMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stan V.I.P. Manager
August 09, 2022

They scam you with the diagnostic fee of $199. Charged me to “diagnose” a problem with my steering column when I am the one that told them the issue. Then double dipped and charged me another $199 More

by scott8185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenenth "Mac" McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Galuzka
August 03, 2022

Received the quality work I expect from a car dealer. I was not disappointed at all. More

by gottabefree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2022 -

Greenway Kia of Rivergate responded

Thank you for reviewing us! We are thrilled to hear that you had a successful service experience working with the Greenway Kia of Rivergate team. Drive safely, and we hope to see you back again down the road!

July 26, 2022

Nice work on my car and good customer service and kind workers also welcome me More

by green.chenelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Greenway Kia of Rivergate responded

Thank you for the great review! We are so glad to hear that you are confident in the Greenway Kia of Rivergate team to get the job done. Drive safely, and we hope to see you back!

July 01, 2022

Very helpful. Explained everything in detail. Made me feel comfortable that they checked everything. Kind and courteous. This is my first time to service departmen More

by alliswellps23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier very nice
Jul 01, 2022 -

Greenway Kia of Rivergate responded

Thanks for the wonderful feedback for Greenway Kia of Rivergate! We are glad our team performed top-notch service you can feel confident in. See you next time!

June 29, 2022

I am very pleased with the service at Greenway Kia of Rivergate. Every staff member I encountered was professional yet laid back. That’s a great combination. More

by sweetartladie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fallon
Jun 29, 2022 -

Greenway Kia of Rivergate responded

Your review is music to our ears! We're delighted our entire team welcomed you with relaxed professionalism that shaped your positive Greenway Kia of Rivergate experience. We hope to work with you again!

June 15, 2022

Service department was prompt, knowledgeable and helpful. Process to setup appt was quick and easy. More

by 2022 Forte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenenth "Mac" McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Greenway Kia of Rivergate responded

Thank you for your review! We're delighted the Greenway Kia of Rivergate service team provided thorough, fast assistance and that scheduling an appointment was seamless. Have a wonderful day!

June 14, 2022

Near my home all employees whom I had contact with. Was nice and helpful knowledgeable More

by mabellean1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany?
Jun 15, 2022 -

Greenway Kia of Rivergate responded

We're thrilled you had a good experience with us here at Greenway Kia of Rivergate. Thank you for this positive review and rating!

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